Zen Aire Air Conditioning and Heating LLC.

Rocco acted like a true professional. He was very considerate of the resident cats, and took pains to ensure the area around the unit was thoroughly cleaned up once he was done. I also give Rocco the highest ranking for his respectful attitude and courteous manner. Frankly, I would not allow any other company other than Zen Aire to take care of my HVAC equipment.

Second time needing them. Same great job as the prior incident. This time it was Jacob and his partner. They were on time, fast, and extremely professional. Found the problem fast and were gone within 30 minutes. Very same situation as I said last time except the had to replace a few wires. (this next part is from my last experience)…a/c unit went out during the weekend. I contacted my home warranty, and they contacted Zen Aire. Zen Aire followed up with me immediately to ask what was wrong, and then provided me with a service time and date. They followed up the phone call with a text message, and then called the following day to confirm the date again. Originally, they were going to come on Tuesday, but were able to come 1 day earlier. Eric and David arrived on time, immediately found the issue, fixed it, and also helped fix a small rattle I was having with my second a/c unit. Very professional, fast service and nice guys. And for those who are interested, yes, they showed up wearing masks. I would happily use them again!

Zen Aire is the best AC company in Las Vegas. When my AC went out my Warrantee company assigned Zen Aire to my work order. Soon I received a call from Christine at Zen Aire. She was AMAZING. She was so kind and compassionate. She went out of her way to help me and my mom get the air we so desperately needed. She made an appointment for the tech, Jassen, to visit our home. He was also FANTASTIC. He arrived on time with a huge smile and a determination to help us. He quickly assessed the situation and had it fixed in no time. His friendly and professional personality made a bad situation much more tolerable. I truly feel that together Christine and Jessen saved my mom's life. Had they not responded so quickly and had they not done such a wonderful job, my mom (due to her health issues) would have been transported to the hospital. After 24 years of using the same Warrantee company, this is the very first time I have felt the fees I pay them are worth it. If they continue to refer outstanding companies like Zen Aire I will continue to be a very loyal customer.