Home Services at The Home Depot

Excellent service and prices

I've been using this store for a couple of years now with no issue, until today, and it is worthy of mention. I asked a young gal in the Home Services section, "What aisle is the vinyl self-adhesive tile?"
She replied, "I don't know", and she asked a nearby elder, white+dyed orange haired, associate (EWDOHA), "What aisle are the vinyl self-adhesive tiles in?". The EWDOHA turns to me and states, in a condescending, angry voice, "We don't sell individual tiles." Me, I replied, that wasn't the question, I want to know what aisle they are in." With increasing sarcasm, she replied, "Well that's what I heard". I thanked her and she, continuing in sarcasm, said, "Have a blessed day." Me, I left and went to Lowes.

If you are just running in to pick up a few things then this store is okay. The employees act like they are to busy to do more than direct you to the correct isle. However, if you are ordering anything for delivery or installation then walk away. We ordered a garage door the day after memorial day. The lady that schedules the installations did not call us when there was a credit card issue until 5 days later. Then I reorder the door and everything is correct and she cancels the order. I talk to the corporate office in GA and she gets angry at me because I reported her. Finally 2 weeks ago we finally get the installer out and he tells me that its a basic door that his company buys from Home Depot so it shouldn't be more than a week. Here I am another 2 weeks later and I call Home Depot, talk to the same stupid and rude woman and she says that the installer does not have the door and we can't have it installed for another 2-3 weeks. Like seriously! If she was incompetent in the first place the door would already be installed. I tell her that I have to make a call and decide whether or not to cancel the order. She tells me that we would have to pay a restocking fee if we cancel the order. I went off on her and told her that if we cancel the order the restocking fee will be waived because she screwed up in the first place and she refused to give me the installer's phone number! DO NOT ORDER ANYTHING FOR INSTALLATION AT THIS LOCATION!