Hayes Brothers Home Heating & Air Conditioning

We're absolutely thrilled with the furnace repair service we got. Our heating system was acting up and we desperately needed it fixed the same day, as some frosty weather was due that evening. Nathaniel showed up right on schedule. He mended the worn component in the furnace, but pointed out that our biggest issue was our AC unit that needed either a good cleaning or replacement. He didn't pressure us into getting a full replacement, but we knew it was inevitable. The indoor unit had been running for 20 years and the outdoor one for 30 years. The very next day, we received a call with various options for replacing the unit. Barry clarified all our queries regarding the new unit we'd need and we were contacted promptly to arrange the service. Nathaniel and another technician showed up on time and completed the installation swiftly. They were both incredibly polite and professional. Nathaniel also installed a new thermostat at our request and guided us through the setup process step by step. We're really satisfied with all the interactions we've had during this furnace repair service in north las vegas. Terrific service, top-notch technicians, and quite affordable prices. i'd recommend them to all my friends and family. Much appreciated!

This is a sincere family-operated AC repair business with fantastic customer service. I was dealing with a NO COOLING situation, and Barry was very attentive to my issue and promptly dispatched help. Nathaniel arrived promptly, identified my issue rapidly, and got straight to work. He not only fixed the issue but also set up my new thermostat. Only a few new parts were needed, and the service charge was more affordable compared to other services I've looked into. Every aspect of my interaction with this AC repair business left me extremely pleased. They are now my preferred choice for any AC and heating needs in North Las Vegas in the future.

just had nathaniel come by to check out my older furnace that was having problems. when i called, the office told me they'd arrive around 10 am, but nathaniel actually showed up early at 8:30 am. he quickly figured out what was wrong, looked at a few possible fixes, and made sure everything was working right. the main issue turned out to be a little buildup on my flame sensor, which he cleaned up fast. nathaniel took the time to show me what he was doing, explained the problem, and even showed me how to clean the flame sensor myself if it ever happens again. he was very professional, skilled, and easy to talk to—never made me feel like i was asking silly questions and made sure i understood what was going on. he also pointed out a couple of other tips to keep my furnace running smoothly. i've called this company twice now for furnace repair in north las vegas, and both times have been excellent. i highly recommend them to anyone needing furnace work done.