General Contractor reviews in Reno, Nevada

That are very professional and we love the remodel. It took longer then was expected but well worth the extra time. I highly recommend ICG.

ICG does good accurate work with patios and backyards.
Work is completed in a timely matter and they are open to changes while doing the job.

ICG is remodeling our 8 unit apartment building. They have been very friendly and easy to work with and have produced a quality product.

James and his Family are great. They are diligent, fair and honest and their work is clean.

These guys do exactly what they say they’re going to do! And when they’re done, not only is it perfect, it’s so clean you’d never even know they were there! They listen to what you need and do fantastic work! I won’t call anyone else! And highly recommend them!!!

James and the team at ICG are trustworthy and fair. They give sound advice, manage costs and deliver on their timelines and commitments.

Will not come out to give an estimate on an addition without plans. So you don’t know if on budget or not let alone offered a phone estimate. Very unprofessional to do business like this

ICG did a great job within the timeline for a competitive price. They were hesitant at first to do the job because it was on a smaller scale. In the end, did the job and did it well.

Robert and his crew did a fantastic job turning an old dilapidated broken up cement pad and asphalt driveway to an absolutely gorgeous driveway of pavers. We have gotten comps from our neighbors on how wonderful it looks. These guys deserve 10 stars. Wish I was tech enough to post a pic.

We are major restoration company who partners up with ICG in many instances. They are one of our very best subcontractors, and we partner up with them on many different projects.

As with any construction project there are quirks along the way. Things were handled very well by James and John. Electric fireplace installed in a floor to ceiling stone wall came out just beautiful.

The company was awesome to work with. They did amazing work and cleaned up after themselves. Everything turned out better than we expected.

ICG Construction have been a pleasure to work with. They are very professional and courteous.

We have been hired by ICG construction to paint a few homes for them. They are always responsive and pay their contractors on-time. Wouldn't hesitate to work with them again!

Robert signed two contracts to do our roof, painting, new furnace and water heater. Two days before the work was to be started, he sent an email saying he was not going to do the work, because, “the job was underbid” we had to stay in a hotel for two months because he kept putting off bidding and signing the contract. NOW, because the work won’t be completed in 30 days, our insurance company is going to cancel our policy. Our policy was written with the contingency that the work would be started within 30 days of us closing on the house. Steer clear of this company. You’ll wait to even get a bid, and, if you’re lucky, they may do the work! The office secretary wrote one of the reviews on here. Because the company can delete reviews here, I’ve also posted on yelp! I noticed Mandie posted how wonderful it is to work there right after I posted this. I’m sure to bring the stars up. We’ve called the board of contractors, and ICG is now on their radar. I may or may not sue them, I haven’t decided yet. Depends on what happens in the next few weeks. UPDATE, got an email from Mandie from ICG. She said they would do the painting, ONLY IF, I took down my reviews from Google, yelp and Facebook.

Well either this is an excellent company with a ton of business or the most unprofessional company on the planet! I was scheduled for an estimate twice, 15 minutes before the first appointment the guy called and told me that his wife had been in the hospital and that he had been really busy with the children so he wasn't going to be able to make the appointment. No worries, I'm fair and unforeseen occurrences can happen to anyone so I rescheduled. This time, the guy texted me the early on the morning of the appointment to confirm it. I'm thinking, great he's actually going to show up today! Feeling relieved that I had not taken yet more time off from work for a missed appointment. However, exactly 10 minutes before the appointment, he didn't even bother to call but had his secretary contact me instead saying that he was just so busy and he wasn't going to be able to make it. I immediately decided that it wasn't worth it and I should find another company. Just beware if you have these issues before the start the project then how much more issues you'll have during the project!!! This is just poor work ethic and low level customer service! If I could give no stars then I would.

RESPONSE to Company's reply:

That is my REAL name. Sad that you can't even get that right--smh Again, just another example of poor customer service!

I NEVER hung up on you. It seems that you are trying to "save face" in light of my review but it's not working! NO ONE EVER called me back which didn't matter because I had no plans on using such an unresponsive, unprofessional company.

I've heard MORE from your company rebutting this review than I could ever get when I was trying to throw some money your way. Very sad!

ICG is fantastic! They not only provide quality work, but they are always responsive. James and his team are a pleasure to work with.

Dave Howard always does an excellent job washing our windows. I highly recommend his service. He is prompt, efficient and personable. His rates are reasonable and competitive.

James and his team did very nice work from detailed planning with a landscape architect, to carrying out a large landscape job from the ground up over a period of months, including a significant amount of pavers, maintaining drainage, sod, waterfall, and outdoor living area. The yard looks great! Crews were on site regularly. I was always kept apprised of the schedule. James was always available for questions and concerns.

Fabolous service and quality work. James and Amber do exactly what they say they’re going to do! We like what they did in our 5 remodeled rental units. They are easy to work with and very understanding from the owners down to all the staff. Keep up the good work and professionalism. I strongly recommend their companies.

At ICG, we merge modern construction techniques with timeless landscaping artistry, delivering spaces that are both practical and beautiful.