Home Services reviews in Reno, Nevada

We’ve been using Chem Dry for a few years now and they’re excellent all around. Not only do they have fair prices and do the best job in town at cleaning, their customer service is also spectacular. Nora, who scheduled our service, is so accommodating and kind, and their service people are professional and knowledgeable. Orlando has done our carpets twice now and is so very kind, especially with the craziness of getting the kids ready for school - he didn’t even blink an eye with our chaos. Thank you for taking such great care of our home!

Fantastic carpet cleaning service. Super professional, on time, and the dry time was incredibly fast, way faster than I expected. With 2 dogs this was a huge benefit. Eliminated the dog Oder. No wet, soggy carpet, and no pet smell, just clean and fresh. Highly recommend and will definitely use again. Thank you.

My carpet is 11 years old. There have been pets and kids in and out for 11 years. They were not in terrible shape, but they definitely needed sprucing up. I could not be happier with the results today. A prompt, friendly technician measured, explained the process and made suggestions and was in and out in about an hour and a half. He even played with the dog for a minute. I have no reservations recommending Chem-Dry carpet cleaners.

Woohoo AWESOME!!! Walking back into the house after Chem-Dry of Reno finished felt like a personal victory. The carpets were clean, the pet pee stains/odor was gone, the bright white area rug looked shockingly white again, and our home officially felt adult-approved. Like, real adults. With standards.

We’re located in NW Reno, and Chem-Dry of Reno is our regular carpet cleaner, which says a lot because we only commit to things that consistently save us from ourselves. I actually spotted one of their trucks in our neighborhood recently and it instantly reminded me that yes, I can live in a clean house again. Growth.

This visit included carpet cleaning upstairs and downstairs, plus a few bonus challenges. We have a very sweet little dog who occasionally leaves what I can only describe as a revenge pee in the closet after long trips. Add to that our bright white area rug. I know. Bold choice. My wife and I convinced ourselves that since it’s just us and the dog, we could adult like this. Turns out adulthood is fragile.

We are also not a leave-your-shoes-at-the-door household. Who has that kind of discipline? Over time, our shoes left black rubber marks all over the rug, which really brought the whole room together in the worst way.

From start to finish, Chem-Dry of Reno was awesome. The owners, Nora and James, are genuinely great people and run a top-notch operation. Orlando was the technician who took care of us this time, and he was fantastic. Professional, thorough, and very clear about the process.

One thing I really appreciated was that he provided a clear quote at the beginning. No surprise charges, no mysterious add-ons, and no inflated pricing after the fact. I knew exactly what would be cleaned and what it would cost, which instantly lowered my blood pressure.

The results speak for themselves. The carpets are clean, the pet accident odor is gone, and the white rug is feeling confident again.

We will absolutely keep using Chem-Dry of Reno. Next time, we plan to have them clean our dryer vents and touch up a stain on a red couch, because now that the house looks this good, we are feeling ambitious.

If you are looking for professional carpet cleaning in Reno, especially in NW Reno, Chem-Dry of Reno is reliable, professional, and very good at restoring both carpets and dignity. Highly recommend.

Reno Custom Cleaning offers a personalized service to meet your needs. Jennifer and her team are an absolute joy to work with!

WOW!!!
Thank you Jennifer and your crew for doing such awesome job cleaning for me. The end result is fabulous.

Your promptness, fair price, quality cleaning and great demeanor is why I would highly recommend you and your crew.

What a great Christmas gift! We never know what to get my 85year old dad for Christmas, so my brother and I decided this was perfect. Everything looks, smells and feels so clean. Great experience, from getting a quote, booking an appointment and getting the cleaning done. Highly recommend!

Jennifer cleans my house monthly,she is always on time and pays special attention to detail. My house is sparkling clean when she is done . It is always the highlight of my month when she comes. She is an incredibly hard worker, which is impossible to find in these times .

Very happy with their service. i chose them because of their flexibility. I expect to add more services as I get older. Aurora is the best.

Rick and I love Wendy. She always shows up on time with a smile. Monday is our favorite day of the week. We always get a 5 star clean. We highly recommend Reno Custom Cleaning for your cleaning needs! BEST IN RENO!!!!

We love Jennifer and Wendy; the communication is as good as it gets and Wendy is as sweet and thorough as they come. We will be customers for life! I’d like to mention too that I have 3 very excitable doggies and they don’t bother Jennifer or Wendy, which I really appreciate!! :)

They are wonderful. Jennifer, the owner, is kind, thorough, and responsive. Isabella does a great job.

We love WENDY!!! She is fabulous and so detailed!! My stove top is always amazing....that I hate to cook on it after she shines it up! Our cats love her and enjoy that she takes the time to say hello to them too!

Jennifer is great! I have been a customer for almost 2 years. I highly recommend her. She is very professional, on time and does great work.

Beautiful job of housecleaning. A few things were skipped, but overall a great experience. We can now relax, instead of having to do the housekeeping ourselves.

Jen runs a great and efficient business, and her team member Wendy did a great job well beyond my expectations! I was a cleaner myself for many years, and was able to learn a few new tricks as well as being impressed by speed and efficiency.

Jen makes booking straightforward and was really clear and friendly throughout- I also love supporting local businesses which emphasize and support their greatest asset in their team.

Jennifer and Reno Custom Cleaning are fantastic and professional cleaners. We have been using this service for over two years with excellent cleaning and great communication.

Just had my house cleaned. Jennifer did a super job. I could not ask for a better job. l give them 5and 1/2 stars

Reno Custom cleaning did a deep clean with Jen and Wendy in April…they did an excellent job! Wendy has been coming on a regular basis and does great work, on time, pleasant personality! Great having this service’

Reno Custom Cleaning is wonderful. Getting home from work and having my home clean is a great feeling! I highly recommend this wonderful team!

5 stars from start to finish! Prompt, professional and very thorough. I was very pleased with the entire experience. Getting pricing and setting up the appointment was easy. Quality of work performed was outstanding and I definitely will be using her again.