House Cleaning reviews in Reno, Nevada

I had a cleaning down of my house. My wife and I were getting ready to leave for vacation and shortly after we got back we were entertaining for some family to come over for a holiday. Two Maids showed up on time and did an outstanding job. My wife arrived back to the house before I did and she called me right away saying how relieved she was that she did not have to clean up at all before our vacation. The lack of stress we felt while getting ready to leave knowing we would be coming home to a clean house well amazing!

Byron was easy to work with, set me up in just a few minutes with move in/out and carpet shampooing. Cleaner called day of for door code, I guess this wasn't relayed to her . Later in the day I get a text asking if I have rats. (I do have chinchillas) I thought it was a little rude to ask but let it go. Did my walk through the next day so I wouldn't bother the cleaners the day of. My landlord wasn't happy, window sills not cleaned, floors not shampooed, base boards above sliding door not cleaned off, hair still in my tub. Just a lot of little things not done, attention to detail not a concern. I did not complain to the company as I thought $300 was a good price for "bare minimum work" probably won't use this company again. I got an email and text asking for a tip before I got to even see an invoice. I did tip my cleaner as she did "clean". I didn't appreciate the text asking questions while I'm at work or that I had to do cleaning after the cleaners left and did not get my full refund as intended.

While the majority of things were cleaned properly,Its the finer details that got missed, Linen closet was not cleaned and we pointed that out and it was cleaned, also the oven was not completely clean we checked later that the edges had dust and accumulated grime.
Floor was cleaned nicely, baseboards and carpets were cleaned very well.

The team was very courteous and attentive to feedback.

I have never had a home professionally cleaned, so I was not quite sure what to expect. When I got home, I was amazed at how neat and clean everything looked. Byron and his team had incredible intention to detail and cleaned everything I needed and more. I would recommend them to anyone and will definitely be scheduling routine service. Thank you! A++

Two Maids is always great! They have been cleaning our home for a while now and Robin and Despina are so wonderful. They are always smiling and positive and clean thoroughly. Shay is always great with communication and is so helpful and pleasant in every interaction. Thank you so very much, Two Maids!

This review is long overdue. I used two maids and a mop when we moved about 4 or 5 months ago and they did a great job! Well enough to get our full deposit back. The owner worked with me personally and made sure everything was handled correctly. I called them a week before I needed it done and they made it happen! Very happy with this company!

The 2 maids who cleaned my home came well prepared to work. My floors still shine, my baseboards look freshly painted, my bathroom is sparkling fresh and the list goes on. Our home still smells fresh days later. I highly recommend Two Maids, in particular Lael & Kenzi. Thank you Maids, see you soon again 😍✌️🌹

Zoe and Robin in were wonderful! The attention to detail and friendliness were stellar as always! We always look forward to their visits and the wonderful way they leave our home so clean and sparkling!

The ladies did an amazing job. They were on time, professional and efficient. They were able to do in several hours what I’ve been trying to do for months. The house looks great! Also, when they were finished they realized they hadn’t seen my cat in awhile (she’s a hider) and even though they were super careful about making sure the doors were closed, they followed up with me to make sure she was safe after they left. Incredibly thoughtful and so appreciated. We will be back!

Zoee and Lael have been providing weekly housecleaning services for my home, and I am consistently impressed with their work. Each week, they ensure my home is spotless, paying close attention to detail and maintaining a high standard of cleanliness.

Their reliability and professionalism are exceptional. They always arrive on time, equipped with everything they need, and get right to work. I particularly appreciate how they keep my home feeling fresh and organized, tackling all the usual areas and even the hard-to-reach spots.

Their consistent effort and friendly attitude make them a pleasure to work with. I highly recommend Zoee and Lael to anyone looking for dependable and thorough weekly cleaning services. They truly make a difference in maintaining the comfort and cleanliness of my home.

The staff was friendly and came to work! I was thrilled at how clean my shower came out. The dusting and personal touches were also top notch. I have used other cleaning services in the past and Two Maids was much much easier to schedule. They gave me a quote over the phone, came in the next day to clean, and did a thorough job. I’m happy

The team was amazing! They came in did everything they said they would, they made the tubs look cleaner than I have been able to, they were so sweet to our fur kids, they took their time and put a lot of care into what they were doing. They asked my husband questions and he said they were extremely nice. It felt so good to come home from work and not have to stress about cleaning over the weekend. I was able to enjoy my weekend because of the time and effort they out into our home. They also, didn’t make us feel judged about the rough state our house was in. They got me in a place that I feel I can keep up until their next visit. I appreciate it so much!

Changing my review from one star to three because the company did get in contact with me quickly after writing the review. They were very understanding in wanting to make things right. The customer service is great.

Initial Post: I just recently moved out from my old place and had these guys come in to do a deep cleaning. While it did smell good after they were done I was not impressed with the attention to detail. There were streaks on the shower glass, parts of the shower that were untouched, and areas on the tile that had not been mopped (to name a few). They did a great job with cleaning the fridge but that is honestly the only nice thing I can say. I would not recommend and will not use their services again.

By the time Lael and Zoee were done cleaning my kitchen it was at a level of sparkling I didn't think possible. They got grease off surfaces where I thought it was destined to be stuck forever. And the company worked with me on the price too. Great service at a great price!

Destina and Megan are my SAVIORS! they are absolutely amazing at what they do and are so kind and funny. I trust them completely. They do an immaculate job at cleaning my house. They go the extra mile every time and always do it with a smile on their face. We all have the best time together and they still get so much done. If you need a great duo to clean your home, I highly recommend them!

Also, shoutout to Shay for being an amazing admin and scheduler. You rock!

We scheduled them for a clean for an apartment move out. From scheduling to the end of the job, they were great. Easy to schedule online. They arrived when they said they would and checked in throughout the job. The end result was a very well-cleaned apartment and excellent service. Would highly recommend!

I am very impressed by this company so far. We've only had 1 cleaning so far, but even before the cleaning, I was impressed. Communication was great from the second I entered my information on their website. Checklists of what each services covers were readily available. You can even do a quote on your own on their site, but what I was quoted on there, vs how much I paid was impressive too. I paid less!
The deep clean we had done was done very well, and the two people that came to work do it were very friendly, and did a great job! I would highly recommend this company!

Despina and Leah did a wonderful job deep cleaning my house! I am setting up services for every other week. Great job, ladies. Thank you so much!

We have had great experience with this company! Recently moved to town and searched for a reliable and reasonable cleaning service to come to our house a couple times a month. Robin has been fantastic! Highly recommend! Noah and Shay have also been extremely helpful with scheduling services and payments. Would absolutely recommend!

Giving three stars due to friendly attitude from staff and some of the services/expectations being provided and met however, several areas in my home were not serviced per the check list provided by Two Maids upon arrival. I am disappointed to say the least. We requested a deep clean per their suggestion - as this was our first time ever using a house cleaning service. I spent a lot of time researching and was very hesitant due to this exact reason (trial and error). Again, the initial encounter was friendly but for the price and per the check list provided by Two Maids I was left dissatisfied.

We booked a deep clean & were so impressed. I got home and our apartment smelled so good! Destiny & Despi did such an amazing job. I've never seen our oven & cabinets so clean. They got so much done and were so quick. Not just the big stuff but small details I didn't expect. They got the gunk off our remote that we haven't been able to remove for years. They also found a way to hang out electric toothbrush cords in a better, cleaner way than we had ever considered. So happy to have booked!