Swimming Pool reviews in Reno, Nevada
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Harvey does a great job keeping our community pool spick and span. It's so nice to know that no matter when we want to swim, the pool is clean and ready. To top it off, he's super nice. Thanks Harvey!
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The pool business that had installed the liner on my above-ground Doughboy in the past turned me down on installing a new one because the side walls were dented. I hadn't used the pool in three years.
I Googled and found ASP, and Miguel, the owner, returned my voice message very quickly, was extremely courteous, and even though his schedule was slammed, came out within a few days to check my pool and give me an estimate.
He followed through in a timely manner, showed up on time to do prep work, returned the next day to install the liner, did a superb installation job, and returned the following day to check on everything.
I highly recommend him! -
When my previous pool maintenance company did not live up to my expectations, I reviewed several options. Miguel was the first to promptly respond, and his courteous personality led me to give his company a try. They have been great to work with. Efficient and very service oriented
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We purchased a home with a pool just over three years ago. The first year we tried to maintain the pool ourselves with the help of a pool supply store and ended up spending money on products and devices, many of which were not necessary, and we still had problems. The second year we used a really nice guy who sometimes came and sometimes did not. His fees were so so but there were surprises although we came out better than year one. He moved out of state and we found ASP through a referral. We've used them for about a year and are extremely happy. Overall, the bills are lower, consistent and the pool has never looked better. The technicians come on a regular basis, send reports on all those things that evidently we need to know and there are no surprises as to cost. y questions I have are answered promply with specific information. The techs are pleasant, efficient, and have made the pool a pleasure instead of a burden
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After years of wasting tens of thousands of dollars with another local company, we wished we found ASP sooner. Miguel is highly professional and the quality of service he and his team provide in nothing short of outstanding. Since he has taken over our service, our maintenance costs have come down, our equipment is working, and our pool has never looked better.
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We have been using ASP for over 3 years now and they are OUTSTANDING. I had my expectations for what quality pool service was and they went above and beyond! They send you a picture and report after every pool cleaning so you know exactly was was done and that they actually showed up to clean. We had a prior pool company where the pool guy would say he cleaned but never actually showed up. This company has great accountability. They were always responsive via email whenever I had any issues or questions and it was never more than a day for a response. These are the guys to go to when looking for quality pool service!!
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Miguel and the entire ASP team has been a pleasure to work with. They are knowledgeable and respond with a sense of urgency. I defiantly recommend giving them a call if you need help with your pool.
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Harvey has been very efficient!! Has kept our pool clean and in a very timely manner!!! He's awesome!!! Thank you Harvey!!!!!
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It’s nice to find a pool company who provides you with pictures and gives you a chemical report after each service they perform on your pool. The owner, Miguel Macias, is a pleasure to work with. He and his crew are very professional as well. Besides weekly pool service, they have replastered our pool as well as changed out our equipment at a fair price. We have had pools over a lifetime with many different companies when we lived in California and in Las Vegas. I can honestly say ASP of Reno are the best we have experienced. Highly recommend!
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Harvey is great, friendly, and efficient! Our community pool is always very well taken care of.
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Saw that our pool filter was leaking right after opening the pool and Ozzy came out right away , checked it out and fixed the problem! And then sent me a detailed explanation and pictures of everything that was done! I sure appreciate the prompt extra service, especially at a very busy time for them, opening up everyone’s pools. Thank you Ozzy!
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James at ASP does an awesome job taking care of our condo pool!! He comes regularly and keeps it all sparking clean and beautiful. Thank you for your professional and caring service ASP and our "pool guy" James!!
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Excellent pool service, wonderfully responsive and available to meet my needs! The technician was professional and thorough and walked me through the needs of my swimming pool. Excited to continue using their services s as they are highly rated, timely and very cost effective in relation to their excellent skill and knowledge.
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Harvey does an outstanding pool service at The Knolls! He keeps the pool sparkling clean!
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ASP of reno has been an absolutely wonderful service for my pool for the past three summers. The previous two services that treated and cleaned my pool left it in horrible conditions and with the first maintenance that ASP gave my pool it was suddenly clean and clear and has remained that way every year since. Fidel, has been responsible for weekly maintaining the pool ever since and I cant speak highly enough of his service and attention to detail. What a wonderful employee Miguel has in this young man. I hope that this review affords Fidel the bonus he well deserves.
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We really like these guys! You’ll find them to be incredibly responsive and 100% reliable! From weekly pool chem/salt checks and addressing unpredictable issues (including cover issues) the service is exceptional!
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Miguel did extensive work on my pool. He filled it in to reduce the depth, installed a new liner, and replaced some old broken down pool equipment.
All of his work has been top notch and he’s an absolute professional.
He has maintained our pool in superb working condition ever since and we’re very satisfied. I highly recommend them to anybody in the Reno area looking for top-notch service. -
I had a few issues with my pool heater not working and making a lot of noise after the pool being opened for the spring. I emailed ASP about the issues, they said they are very booked right now with all the pool openings they have scheduled, but they would try to come out as soon as they could. JP from ASP showed up a day later and got everything running great! He was extremely knowledgeable and helpful. ASP also does my monthly pool and spa maintenance and are great at that also. Would definitely recommend!
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I'm new to pool ownership. Last year I had a competitor doing my pool and he "winterized" it. What a mess. James with ASP came out many times to correct my problems. Did a fantastic job, communicated throughout the clean up/open. Pool looks great.
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My kiddo hopes to see the amazing "pool scientist" every time we go to the community pool. Harvey is friendly with him and efficient with his maintenence. Thanks for all your hard work.
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ASP was a lifesaver for Red’s Old 395 Grill! As the GM, I was struggling to get our water feature up and running, but ASP came to the rescue when no one else could help. Miguel from ASP not only took care of our water feature needs but also got meter water feature look rustic just how we asked. Thank you, Miguel, for your excellent service and for going above and beyond to help us out. Highly recommended!