Tree reviews in Reno, Nevada

Ohana Tree Bros is a company I would recommend for any of your tree care needs. They were quick to respond, get me numbers, and complete the job. I am looking forward to working with them again in the future!

They did a great job on my tree. They went above and beyond and very reasonably priced. They took out all the dead branches and cleaned up the space really good afterwards.
Their communication isn’t the greatest but the good definitely outweighed the bad.

Beware of Hiring Ohana Tree Bros — Poor Workmanship and Zero Accountability

I’m writing this review to caution anyone considering hiring Ohana Tree Bros for tree trimming or removal work. Unfortunately, my experience with this company has been extremely disappointing and unprofessional.

While their crew was working on a neighbor’s property behind my home, they failed to properly secure the debris they were cutting. As a result, heavy branches rolled downhill and damaged my fence. When I approached the crew about it, they brushed it off and told the homeowner that he would be responsible for the damages — even though their own negligence caused the issue.

They gave me a business card and told me to call someone from their company. When I did, the tone of the conversation made it seem like the problem was mine to deal with, not theirs. Eventually, someone came out to “repair” the damage, but all they did was put a couple of nails into the broken section. Within a short time, the fence collapsed again.

I’ve since reached out to the owner multiple times to have the situation properly addressed, but she has repeatedly ignored my messages and refused to come out to inspect the damage.

This entire experience shows a complete lack of professionalism, accountability, and quality workmanship. If you’re looking for a reliable, responsible, and reputable tree service, I highly recommend you look elsewhere. Hiring Ohana Tree Bros may leave you with poor results — and possibly with damages they refuse to take responsibility for.

Update to my review,
I was recently contacted by the company regarding the damage caused to my property. I was initially told that someone would be sent out to make the necessary repairs. However, I later received a message stating that they would only send someone from a fencing company if I removed my review. I find that completely inappropriate and unprofessional. I would have gladly taken down my review had the company simply done the right thing and addressed the issue from the start. I’ve informed them that I will be handling the repairs myself, but I will not be removing this review, as it accurately reflects the type of experience you may receive from this company.
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As you can see from the company’s response, my point is made. I never stated that the entire fence needed to be replaced nor that I hired them — only that they should fix the section that their crew damaged. The damage did not occur from debris “accidentally” rolling down; multiple pieces rolled down because the debris was not properly secured. This clearly shows a lack of care and responsibility.

I gave the company plenty of time about a week to respond before posting my review, and I received no action or resolution. Based on my experience, this is not a company I would ever hire or recommend to anyone else.

Wonderful experience. Big crew took care of six large trees including removing two of them. They were fast, reasonably priced and left the yard cleaner than it was. Highly recommend them.

My husband and I have had Ohana tree bros come out for three separate projects and they’ve been so wonderful each time! Not only have they done great jobs on the actual trees themselves but they’ve gone out of their way to do more than expected. They’re very efficient with their time and have always been kind and professional in communication and their pricing is super reasonable. We will continue to reach out for future services as they’ve totally earned our permanent business! :)

Ohana came to trim dead wood out of our trees in Incline Village. Mark and his crew were very respectful and polite. They did a great job and were conscientious about their work. They cleaned up better than what was there when they arrived. I found their price to be very reasonable as another bid was much higher. I definitely recommend this company based on my experience. Thank you guys!!

Ohana Tree Bros just trimmed 5 trees for us. The experience was a 10 out of 10. Chas (owner) made and kept an appointment for a quote, produced a written proposal with photos right away. The price was very reasonable. We received a phone call to schedule the work date and a crew, led by Mark showed up on time.
The work was done to our satisfaction and they left the place clean and tidy.
We will use them in the future for all of our tree trimming needs. A +

Arrived on time. Removed a aspen from close quarters. Fence and my house. Tricky but Angelo made it look easy. Clean up was completed very well. Will use them again. Angelo, Jose and Tonya are pros!

The service that Ohana Tree Bros provided is unparalleled! They are very conscientious and focused on providing you with all services requested and they are ultra-professional and will exceed your expectations! I had some big jobs that needed to be done from tree trimming to overall cut downs along with yard cleanup that required some serious attention. Their army of personnel stepped in and worked non-stop until every last item was completed. When arranging these services, I had no reason to shop around as I have used Ohana Tree Bros for several years now and know, without a shadow of a doubt that their pricing will be competitive, and the work will be done timely and I will be overwhelmingly surprised as the results are always beyond anything I could have imagined! Don’t hesitate, give them a call, get a quote, and let them surprise you beyond your expectations as well when the job is done! Don’t settle for less!

the guys do such good work. Removed a willow with lots of roses and daylilies around. Not one leaf ruffled.
There was a lot of wood and they cut it in usable pieces and then stacked it all. They worked hard and precise. Thank you, guys!

Sean and Charlie came out and did pruning and trimming . Got the deadwood out of some very big pines and did a great cleanup on my fruit trees . Knowledgeable workers with great attitudes and very pleasant to deal with. Great job from Latoya doing the stump grinding. She came and did some spraying for us in the fall and is a powerful and mindful worker. The team was very kind with letting me know what needed to be done in the coming few months. I will have them back out to do some spraying and fertilizing. Trees and yard look very happy! Thank you.

We recently had a tree removed by Ohana Tree Bros. We called for an estimate, Chaz the owner came out the next day, gave us a very reasonable estimate, we accepted and were on the schedule the next week. They were very professional, arrived on time, and finished hours before we thought they would. They left our backyard looking amazing, and gave us some insight on how to take care of our other trees. We recommend them to EVERYONE and will be using them for ALL our tree and yard needs! THANKS OHANA TREE BROS!

Daniel's Crew was excellent! Did a great job on our trees (2) . Cleaned up after! No mess!

By far, the best experience with this company. From start to finish called up for an estimate and the Front desk receptionist Swayze, was so pleasant to work with. That was the first sign that this was gonna be a good experience all the way around. Each time I called with a concern she answered and took care of all my concerns immediately. The guys showed up with more than enough equipment to handle the job and a great crew. They took care of business so fast and I had a good size tree. They grinded down my stump so I can replace it with a new tree. They did a fantastic job and their rates are unbeatable. I recommend you don’t need to shop around. I already did that. They were by far the best from top to bottom. Customer service all the way down to finish product. We highly recommend to anybody. Thank you for everything OhanaTree Bros🙏🙏🙏

Ohana Tree Bros. was quick to provide a quote, and at a very reasonable price. They were able to fit me in-between winter storms to trim a Maple tree that was blocking sunlight from reaching our small backyard vineyard. They did excellent work and left the premises in a clean and orderly condition. The crew wore the necessary safety equipment and were friendly, professional, and responsive to my questions. Without hesitation, I recommend Ohana Tree Bros. to all who need a tree service. I will definitely use them in the future.

Chaz and Bonnie the owners are awesome to work with very friendly and helpful even gave me a police discount there crews are great Mark and his crew not only did a great job getting my silver maple tree out did it with no damage ground out that stump and another one I had and then cleaned the yard and driveway. I would highly recommend this company to anyone who needs tree service, the other very impressive thing about this company all their equipment is new or newer and looks good and well cared for so I new it’s a company that takes pride in what they do

I have been worried about the enormous tree in my backyard, and it far exceeded my abilities with my manual trimmer. (Quite likely the largest tree on our block) I was also worried my tree would look unnatural or I guess one could say I was scared of a bad trim job. But I'm happy to say my trees look amazing, the best I've seen them yet.

Their prices? Not only was it less than what i anticipated, they included both trees from my front and back yard & clean up services. (A full package.) I can literally see the weight lifted from the crown cleaning these guys did. My trees look significantly happier and healthier in the wind. No more scary stormy nights.

Phenomenal work ethic from the crew, their advice was top notch. SUPER cool to see them in action. Glad I bet on them as my first tree trimming experience.They really took care of us. Thank you Ohana Tree Bros!!