Appliance Repair reviews in Sparks, Nevada

Very friendly and explain everything that was happening. They also cleaned up after themselves

Michael did a great oven repair job! Timely and friendly

Thech was very professional, provide details, guidance during and after the repair.

This young man was extremely professional I appreciate all of your help sir thank you very much I would recommend you highly

Detail oriented and explained everything. Great customer service

Friendly, thorough, knowledgeable.

Technician was professional, knowledgeable, and offered multiple options.

Appt was prompt kept me updated on parts and completion. Highly recommend technician Dennis was awesome and efficient

The tech was very helpful and did a great job

Joshep and his coworker ,excellent job they did and explain to me perfect. thanks .

Checked everything . Friendly, fixed my dryer!!

Explained everything clearly, answered questions, friendly, & worked quickly and efficiently!

Called me to let me know he was on his way. Very helpful answering all my questions.

Joanna was very profesional and did a great job!

Joanna arrived on time, diagnosed the problem and put the dishwasher in service in a timely manner. Joanna was personable and professional.

Joseph was very professional thank you. While waiting over 3 weeks for repair man to show the stove worked when he tried it. What a surprise to us since we tried it several times to see if it would work. We were very surprised.

Joseph is a very competent, courteous, and personable service technician. I was expecting him to arrive between 8 am and 5 pm, but he was not able to arrive until 6 pm.

I was very pleased with the two technicians that came out today. They were very professional and helpful.

Technician was very friendly and knowledgeable. Repairs were made quickly.

Absolutely the worst. No phone number to speak to a live person. My dryer is under extended warranty with Lowes and it broke. After waiting a week for Sears Appliance Repair to show up, and sitting at home all day because my repair window was from 8-5, I finally received a call at 3:40 p.m. just to tell me that they would not be out because the repair person's vehicle broke down. Amazingly, this was the second time I had an appointment and the vehicle broke down. I called Asurion, and filed a new claim. I spoke with a representative on the phone and I told them that I needed to file a new claim and that they could send anyone but Sears Appliance Repair to my home. I finally decided to run down to an appliance repair store that had the heating element in stock and pick one up. After about 90 minutes I had the part installed and the dryer was back up and running. Sears Appliance Repair is a joke.

The work order was submitted for a dryer repair. Technician showed up and told me it was for a washer. Said he would have too close this case and I would have To create a new work order for the dryer. I said what does it matter your here can’t you just work on the dryer or call the office to change it and the office would not. So I took time off for a mistake they made. Very frustrated.