HVAC reviews in Alton, New Hampshire

Matt resolved the issue with the air handler that was installed last year. (Loose wires evidently). He also diagnosed the problem we were having with an AC condenser unit (failed motor).

Knowledgeable and helpful with understanding my HVAC options to replace my existing system. Price is competitive.

Matt has worked on our HVAC several times and always does a great job

Matthew did a fine job . I observed that he new how to perform the task and answered my questions.

Will not hire again. They left a new install incomplete, wires not connected, thermostats not working, no full system startup to be sure things were working properly, and would not respond to me when i reached out about it. The entire experience was chaotic, completely unprofessional, disorganized, and careless. I had to hire a different company to come in and not only fix things, but COMPLETE THE JOB.

Update: NOT only did I email you about the issues, you simply did not respond. I did speak with the town inspector and even though you checked all his boxes, his job isn't to make sure things like thermostats work properly, or are hooked up properly, or that a full system start up was done. Are you telling me you had no idea there was never a full system start up? The outdoor condenser unit wouldn't even start up. I did however ask the inspector about his experiences with you and said he sights you guys on this a lot. Makes sense, since you FAILED your first inspection and he had to come back out. " had we known".....that's cute.

Update #2 : It was discovered that the reason the system wouldn't work properly is because they didn't install needed components, and used parts that were not compatible with each other. Parts that they charged for were never delivered, never mind installed. This company is literally organized crime. You'll be lucky we don't sue you.

Update#3 : It was discovered by another company that nothing was wired correctly and they used parts that were not compatible.

Brandan was great. He was quick to diagnose the issue and very thorough explaining what needed to be done. Would highly recommend this company and Brandan.

My initial appointment was scheduled for Thursday, but today was extremely hot, so I asked if there was any slot available sooner. Brandon showed up in less than an hour and fixed my A/C unit. I’m very grateful for the quick response and short-notice service.- Catherine

Key was able to send someone out right away after they had made an appt for a week and a half out, really appreciated this as we continue to have an issue with our mini-split (not their fault) Justin arrived on time and spent a good amount of time talking to us and troubleshooting, unfortunately there was a thunderstorm happening and it was late in the day so he wasn't able to finish up and find the issue but said he would come back and help us figure it out. He was very nice, knowledgable and seemed to care. So far this company has been good to deal with despite us still having an issue with our unit.

The service and attention to detail that we received from Tom and SN Heating went far beyond our expectations. He provided both expert advice and repair, at very reasonable pricing. He also took the time to answer all our questions. We could not be more pleased. We are customers for the long haul! Thx!

Our furnace started to fail on Friday night at 9PM and Tom from SN Heating & Cooling can out right away. We had to replace the furnace and Tom got the job done in one day. The new furnace is amazing and the house never felt warmer. We had a great experience!

Tom is awesome - super easy to work with, fair, courteous, and knowledgeable. He came out 7:30PM on a Sunday night and fixed the problem with the burner on our furnace in less than an hour, using parts he already had on the truck with him. Exactly the type of experience you want to have working with someone for the first time. A+

Our tech Tom was super friendly and knowledgeable. He was nice enough to teach me things about my system as I looked on. Very professional.

SN Heating and Cooling will remain my go to Heating / Plumbing / AC service provider... Tom was great, professional, and personable; and the work was top notch yet priced much fairer than the larger / more advertised outfits. I have recommended them to many friends who also have had the same experience.

Tom and his crew at SN Heating & Cooling are outstanding. We have used him for AC central air issues and more recently, Furnace problems. He was very gracious to get right over to help us. That’s the type of service that goes a long way. We now are comfortable knowing we have someone dependable and honest to help us with heating and cooling issues. We have even planned future services to be done. Furthermore, he was extremely fair with his prices! I would highly recommend SN Heating & Cooling. Thank You!

Tom was the only heating repair person who was able to get out to my mom’s place in sub zero weather to get her back up and running. Having home stay in touch with me throughout the process while I was halfway across the country was invaluable. I can not recommend him enough.

The Service we received was professional and friendly. Tom's service was above and beyond. Tom was knowledgeable and shared information about our system to help conserve energy and helped maintain our system efficiency