HVAC reviews in Bedford, New Hampshire

Great service. Making an appointment was easy, they confirm appointments and contact you when service rep is on their way. Technician was professional and friendly. Explained why repair was needed and how they were going to repair it.

In a day when we all are far to familiar with paying more and getting less, it is rare to find ANY contractor who possesses the professionalism and fair pricing you'll experience with Ethical Home Pro.
These folks are at the top of my list should I ever need additional work done on our heating system. Mike is less of a technician and more of a consultant who clearly knows his way around heating systems. Thank you Ethical Home Pro for your outstanding skill sets, from phone call on-boarding through job completion. CVA

I purchased my heating and air conditioning systems through Ethical Home Pro and also a whole house water filtration system. I pay for the yearly maintenance and have for about 8 years. They are awesome to work with and very responsive if an issue occurs. I usually see Kyle and he is very nice and takes the time to explain things to me

I have used ethical home pro for service of my boiler system after they installed a brand new system for my home. They came over with about three or four different choices to choose from that will accommodate hitting my home. There was no pressure on what to buy. I picked what I wanted so he thought this was the best for the house.. Following year, I started using them for service of cleaning and every year after that they have been very professional very thorough and very polite. I highly recommend my ethical home pro

Amazing experience with Mike, Billy, and the entire Ethical Home Pro team. They truly went above and beyond to ensure my home and I were safe during a winter CO leak, handling my combi installation with professionalism and care every step of the way.

During the follow-up visit, they even shoveled my walkway first thing in the morning after arriving early and waiting for the inspector...a small gesture that speaks volumes about how customer-focused they are.

I can’t recommend this team highly enough.

We had to replace our boiler recently and called Mike to give a price. They had previously installed a mini split and it went smoothly and neatly. They got us on the schedule quickly, the install went very well. The techs were knowledgeable, neat and organized. Excellent communication. I would highly recommend.

I always look forward to working with everyone at Ethical Home Pro! From scheduling, paperwork, to install they are always responsive and have great customer service! They have installed 2 units at our home and anytime we have a question or concern they are on top of it. I trust their work and will definitely be a repeat customer. Thank you Ashley, Rob, Joe, and Mike!

Our furnace was old and needed to be replaced. The job was done quickly, neatly and looked so much better.

Don’t trust this company. They scammed my small business in charging me two hours labor for a 5 minute job. Costumer service is horrible and they don’t care about helping out your business.

Tried to get our commercial freezer looked at. Wouldn't even give us an estimated date to come out. Said they would call us when they were ready and left us hanging looking for another company to do an emergency repair. We are so sorry we used them in the past and will not do so again in the future. Stay away from this company.

We needed to replace an 18+year old HVAC system. Went out for 3 bids here locally in Wellesley (The L company, the R company, and Mass Mechanical). Not only was the bid from Mass Mech less than the others, he proposed higher end (more energy efficient) Trane units vs. the other bids and they listened to our needs (vs one of the others who tried to sell us a system that was 2x our target budget, even after I explained to them I wasn't interested). Our home has a half basement, so the work was not fun. The team worked hard, was very communicative and friendly, did an outstanding job, and worked with us to have the system operating the way we wanted. Couldn't be more satisfied and highly recommend them.

Mass Mechanical installed our original system, then an upgrade 20+ years later and did a great job! Last night, we lost heat - I emailed them sometime after 6pm. At 6am this morning, I rec'd an email from Rick saying someone would be there this morning - the technician called at 7:30am to tell us he was on his way and would be here by 8am - and then fixed our system. I wish every contractor was this professional, responsive, and performed the level of quality work!

Mass Mechanical installed our Trane whole house air conditioning unit around 30 years ago. With yearly maintenance, our unit is still going. A testament to the maintenance crew and for the recommendation and installation of a system that would last over time. We chose them because they had the best plan for cooling the whole house.