HVAC reviews in Bristol, New Hampshire

The guys from Smith River were great! They were polite and professional. They came in and got the job done very efficiently. I would definitely recommend them to anyone looking to install a heat pump system.

Conner and James were polite, efficient, and professional. They installed the split unit very quickly and worked with my electrician to get in done in two hours.

Great service! Arrived ahead of schedule (called first), and the tech was super nice and professional. Did a thorough inspection, cleaning and testing of our AC system. Highly recommend!

Seamless and timely process from the initial visit to estimate and assess my project to final installation. Excellent communication throughout with professional and knowledgeable team members. I would highly recommend Smith River HVAC !

Smith River installed 2 AC Mini-Splits a couple weeks ago. The quote was reasonable considering the installation challenges (log cabin) and the quality of the units. They were installed in one day and a few days later the electrician they arranged for installed the electrical connections. Both installations looked very professional and they cleaned up after themselves very well. The installers both showed up on time. A few days later, a Rep showed me how to operate them and ran basic turn on/operation testing. Today was the first day it was hot enough to give one of them (highest power/for the main open living area) a functional test. The unit lower the air temperature of this large area 3 degrees F in 30 minutes. I am completely satisfied.

I will call on this company from now on for all my hearing and cooling maintenance. The tech was an extremely trained and knowledgeable professional. He showed up on time and diagnosed my Ranai Heater problem. I really appreciate working with professionals. This company is Top Notch from the booking person , to the tech, to the owner.

Excellent...we called them on a Friday but at the time they didn't have a tech available so I moved on to another company. Sarah called me back about an hour later and asked if we still needed someone. Boy do I wish I had accepted. Another company came in charged us $125 to take two pictures and they touched nothing, no diagnosis, no questions, no quick look. He left telling us the office would be in touch for an appointment. This was at 4p on a Friday night leaving us with no heat. In the meantime my husband tried a few things and it seemed like it was fixed until the following Thursday morning. We never heard from the other company for an appointment so I called Sarah back. She had a tech out a few hours later. He went through our furnace and realized it was an electrical issue and immediately gave us a name for an electrician. Sarah also called me to share the same information. The electrician they suggested came same day and we had heat before he left. We will definitely be using Smith for all our furnace needs and maintenance.

Ricky D. arrived on time and serviced five interior splits and two exterior units. His knowledge of the systems and his professionalism are so appreciated. We have made him our "go to" technician for all future appointments.