On Demand Plumbing & Heating

Jeff was awesome. very courteous professional, very neat work. He was right on time. Most definitely keeping him in my contacts for next home project. Will recommend to all family and friends. More than happy with his service.

This was our second time, the first time they failed to take out the old hot water heater, leaving it for elderly parents to deal with. The second time the elderly parents called the tech called back stating that he was going to be late or not showing up at all due to a restaurant calling and wanting the first appointment which was ours. They felt getting the bigger $$ justified to push the appointment to another day from a client who had scheduled a day before. We asked them if they are wearing a face mask(due to the pandemic), and the tech refused to wear one even if we provided one that was sealed. We have three high risk people living in this house and the excuse of anxiety doesn't cut it right now. If you are unable to do your work safety and you are entering multiple homes a day you could easily spread the virus to many homes and risk killing your clients especially the elderly! You are supposed to be a plumber which often times have to work in tight areas, the excuse of anxiety of having a face mask does not work. The appointment was canceled as soon as he refused to take safety precautions.

I had a leaking T and P valve. They said I needed to replace my pressure tank and bunch of other pipes. Quoted me $1900. When I asked them to break down the parts and labor he refused. I got a second opinion and ended up spending $150 to replace a valve and the parts On Demand told me I needed to replace are all still working. They are not honest about their rates, they didn't properly diagnose the problem and would have completely over charge me by $1000 to replace things that do not need to be replaced. Do NOT trust On Demand!