Reviews of local pros in Epping, New Hampshire

Thank goodness for CSNH!
After the Dec. 23 wind storm, part of my roof came off and I had water damage in my upstairs bedroom.
CSNH came to my rescue! They quickly sent a “board up” company out to prevent any more water from getting in via my roof. They also had RR&R come take care of the water mitigation on the inside.
CSNH coordinated EVERYTHING! They talked to my insurance company as well as the insurance adjuster. I was so impressed with Nicole, who talked to me almost daily, and with Robbie and Jeremy who handled the water mitigation. They all knew exactly what needed to be done and they did it!
It was such a relief to have knowledgeable professionals who clearly cared about my situation.
I gave them 5 stars, but they deserve a million stars!

We hired Construction Services of NH (CSNH) to repair our basement after we had extensive water damage earlier this spring. The basement needed new insulation in walls and ceiling, new dry wall (walls and ceiling), painting of the entire basement and new flooring as well. We found the staff at CSNH to be very professional and responsive as were the crew they sent to perform the work. The work was done in a timely manner and the end result is better that we expected. I would use them again and would recommend them to anyone.

We hired CSNH to remove two walls between our kitchen, dining room, and living room to create a more open concept.

Bryan managed the project and was excellent to work with. He took the time to walk us (as new homeowners) through every aspect of the project and explained all of our options. Throughout the project, he communicated with us on a daily basis to make sure we were happy with the progress and to also tell us what was planned for the next day. We really appreciated Bryan's attentiveness and availability.

The team was incredibly professional and of high quality. Jason, who worked in our home most frequently, was detail-oriented and did not cut any corners. It was clear he takes great pride in his craft. Jason was respectful in our home, to our kids, and just nice guy to be around.

This was our first experience hiring a general contractor. CSNH made us feel comfortable and we're so happy with the job they did. You'd never know there were once walls dividing these rooms!

We would highly recommend CNSH and plan to use them again in the future.

Bad winter storm on 1/20/23 brought a tree down onto our house. Our vinyl siding was shredded up, some damage to an outer door. Our insurance company recommended a few different construction outfits to choose from. After the first one gave us the run around ( based out of MA) we declined to do business with them. You don't want to trust a $7k repair job to just any company. We asked the insurance company for at least 3 more companies to choose from, and did our due diligence for research. Not only did I check customer reviews, Better Business Bureau, I looked up what former and current employees had to say about working for CSNH. Glowing reviews. We liked that they were based locally in New Hampshire, the phone was consistently answered by the same professional person, and the owner, Denis, met us at our home the SAME day we called. An estimate was drawn up, date for repairs chosen, and the work was done quickly and professionally. Excellent and I would definitely do business with them again. If you choose CSNH, you can rest assured your repairs are in very good hands. I can't thank them enough.

After some significant storm damage, CSNH came out at the recommendation of our insurance company. They were knowledgeable, provided good advice and the craftsmanship and professionalism of everyone involved was exceptional. The results were what they should be. As importantly, they cared.

Would give these idiots zero stars if you could. Todd and his crew are the best at excuses, delays, lack of communication, and walking away from a job. So pathetic that they couldn’t even finish the hack job they did of our one car garage. Left us with a ruined driveway he blamed on the demo crew, exposed nails, unsealed foundation, and NO GARAGE DOOR! I’m sure this clown will comment with more excuses but the proof is in the pictures. Will definitely be pursing legal action!

We had significant ice dam issues this winter on our home, and they quickly led to interior water damage. With a large roof and the severity of the conditions, we needed an immediate solution that wouldn’t risk damaging a relatively new roof.

My wife had met a CSNH employee at a local business event, so we gave them a call. We are very glad we did. They were able to come out the next morning with a steam system ready to go. Their rates were very reasonable, especially given the scope of the work.

The team they sent was outstanding! Professional, friendly, and clearly experienced. They worked efficiently and safely, which we really appreciated given the conditions.

The ice dams were substantial... roughly 4-5 inches thick and extending about 18 inches up the roof in places. It was not easy work! They handled it exceptionally well and did an incredible job clearing everything without causing any damage.

We fully intend to address the root cause so we don’t need this service again, but if we ever do, CSNH will be our first call. I would absolutely recommend them to anyone dealing with ice dams or any other home issues.

I had a hole in my ceiling above my shower from a melted ice dam. Great customer service and the work done was beautiful. Very professional. I handled my case with Lori for the most part and she was awesome. A genuine, down to earth, hard working woman. The men who did the actual work were super sweet and polite in my house. Thanks so much.

Coastal Mechanical came out to look at a problem with our heating ventilation. Since adding an addition, which tied into our existing furnace, we have not been able to regulate the heat on our second floor. After analyzing the situation, Abram secured a part for the fix and installed it within a two hour window! Excellent service and professionalism! Greatly appreciate the prompt attention!

Richard did an outstanding job on a variety of plumbing and installation issues in my home. He was on time, professional, skilled, friendly and he communicated well. I will definitely use Coastal Mechanics again in the future.

Thank you for coming to do the yearly maintenance. I realize that the need to address more urgent matters regarding furnace repairs given the extended cold weather and number of calls you have received as a result. Abram was courteous, conscientious and most helpful with furnace maintenance. He is a gem and we (Kathy and I) were extremely happy with the job that was done.

Tony

Abram from Coastal Mechanical came to look at our Minisplit heat pump and diagnosed a bad “board” that he ordered and replaced. Once the system was fixed and working again he then determined the fan motor was no good ( which you couldn’t tell until the system was working). He came today and replaced the fan motor and tested each zone. All things are working great again.! He was very friendly, polite and professional. I’m very satisfied with his work and would gladly recommend him and Coastal Mechanical to anyone needing this type of service. Thank you to him and the rest of the staff who coordinated and got parts ordered to fix our system. Great Job 👍🏻😎

Hands down the best around. Coastal Mechanicals team is knowledgeable,professional and respectful of your time. My technician was there 30 minute prior to the scheduled time which is always a great thing to see when needed any type of service. There's no reason to search elsewhere. A+++

I had a great experience with Coastal Mechanical for my mini-split and HVAC ducted system installation. From start to finish, everything was smooth and professional. The pricing was very reasonable, the team was friendly and hardworking, and they showed up on time and stayed on schedule.

They explained everything clearly, kept the work area clean, and made sure everything was working perfectly before they left. You can tell they take pride in doing the job right. I’m really happy with the results and would absolutely recommend Coastal Mechanics to anyone looking for quality HVAC work at a fair price!

The most wonderful team of employees! From start to finish! Top-notch service! Abram went above and beyond-kind, polite, and so knowledgeable! Paid attention to detail and was working non-stop ! I highly recommend this company! And I’ve been in business for over 34 years .. And if you can request Abram he is a class act and knows exactly what he’s doing! Friendly and respectful and went above and beyond ….Great asset to this company

It was time for our 30+ year old boiler to be replaced. We got several quotes and coastal had the best pricing for the higher end boiler and water heater we wanted. The job was scheduled pretty quick and the crew arrived as scheduled and was well prepared. They were polite and respectful of our home. My husband and I appreciated how they set up the new system with ease of access in mind, working within the limits of our 100 year old basement. The job was completed in a day. The new system is running great!

Bob! He is great professionally and personally. We had Mr. Appliance fix our Samsung fridge (ice maker) and Bob and his team were great communicators, showed up on time, and followed up with a solution in a timely manner. Should something break again, we will definitely use them again.

Mr Appliance was a pleasure to deal with, every employee was efficient and pleasant. Service was on time and my service man Zac was ABSOLUTELY FANTASTIC!

He was pleasant and explained everything he was doing and why— if there is an employee on the year bonus Zac deserves it!

I will pass the word to all my friends

Made an on line appointment…but they contacted me via email with an earlier time. Technician arrived on time…was knowledgeable and troubleshot the problem quickly. The needed part came in 2 days but could not be retrofitted into our fridge…which the technician warned us might happen at the first visit. Price was reasonable and only for initial visit - not for the unusable part.

Using Mr Appliance was a great choice. Easy to book an appointment. Office was very professional and we received lots of updates on appointment. Zach was great. Very professional. Explained the issue and fixed it quickly. Would definitely use Mr Appliance again.

Excellent experience from start to finish. Easy to schedule, clear confirmation, they send a pic of the tech coming to your house! Zachary was professional, pleasant and worked quickly. Couldn’t have had a better experience.