Reviews of local pros in Franklin, New Hampshire

Was very rude and refused to do an estimate on a big job because he didn't like the previous owner of the building

Honest, loyal, dedicated, hard working Father Son team. Have a Plumbing or Heating concern, and want it done right the first time?? Call Defosses Plumbing & Heating l.

Called a couple of times, left messages with no response. Then made a request via their website. They responded via email saying they can’t help while not really explaining why . I can’t believe they are a preferred Rinnai service provider!

They came the next day and repaired my propane monitor. Grear job and price was reasonable. Will recommend them. Also been in bussiness for 40 years. Very experienced. Merry Christmas🎅

Ray is very responsive to phone calls and emails, and I knew on the day that he came by to give us an estimate on installing new gas piping and a gas range that it would be a pleasure doing business with him.

Ray and his son are fast, efficient, and their quality is second to none. When they checked out our basement to plan the work for gas piping, they were quick to spot our leaking electric water tank, which I had planned on replacing with a tankless gas-powered water heater sometime in the future. In a down-to-earth, non-salesy way, Ray helped me understand the life expectancy of an already leaking tank which put into perspective the sense of urgency I was lacking on replacing the tank. Then, Ray broke down for me the estimated cost the inefficient, leaking electric water heater was costing me per month versus what the tankless gas-powered water heater would cost, not to mention the energy star rebate I hadn't even considered. The savings on my electric bill will basically pay for the new water heater. Long story short, they were able to come back within a week and get all the work done on the same day, and I couldn't be happier.

My next project is to replace my old oil furnace with a natural gas furnace, and the only call I plan to make is to DeFosses Plumbing & Heating. Thanks Ray!

Ray DeFosses installed the plumbing for our new home (over a year ago). We've contacted Ray several times with questions and minor issues. Ray has always been very responsive, professional, and very friendly. Recently, we had a frozen drainage line from our humidifier and weren't sure if it was a plumbing problem or an HVAC problem. We left a message with Ray and our HVAC contractor, and although Ray knew it was an HVAC issue from our description, he contacted us immediately. Ray provided a simple yet comprehensive solution for eliminating scale buildup within plumbing lines and fixtures. Ray rates at the top of all subcontractors we've dealt with. We've received nothing for this review, but took the time to write this as Ray deserves the recognition.

Fast, helpful, quality work.

My water heater control unit decided to give up on life Wednesday morning. I called Ray, he came over and checked it out just a few hours later.

After determining that it was in fact the control unit, Ray took the time to research whether anyone made a compatible unit (the original maker is out of business, and the tank is 10+ years old) and gave me reasonable options.

I ended up going with a Rinnai tankless system, which Ray got installed on Friday, 48 hours after my initial call.

We are thrilled with every aspect of our new (propane) heaters, but we are particularly grateful for the responsiveness and professionalism of the DeFosses at every stage. The initial site visit was extremely thorough and informative, yet every time I had a follow-up question (or 10!), Ray responded right away and spent as long as necessary walking me through the workings of the mechanism or the logic of the venting or the rationale for the placement to make sure every concern was addressed. The installation itself was performed expertly, with professionalism, and without delay. Afterward, having taken note of when the propane company was coming to install the tanks and activate the heaters, Ray called the next day to make sure all was in order. Moreover, he had been absolutely right about everything.

We are delighted with our new heating system and amazed and grateful for the wonderful customer service.

Been going here for my electrical needs since they opened. Tools, wire, ex ex. Great service and always willing to go the extra mile! If they don’t know they will find out. Always a pleasure!

FINALLY!
A professional supply for electrical needs in Franklin NH. I have used this store several times this year and can truthfully say it's been great working with them: very friendly counter help, knowledgeable, quick service with good follow-up calls. Also, the prices are competitive - much better than I imagined.
No more trip to the local Big Box for an exercise in frustration...

Peter.

Very helpful and prompt on our project. I would recommend them 10/10 for any electrical needs!

Definitely go to them if you need work done!!

Wonderful company! Very professional! Highly recommend!

I have struggled finding an company that was honest and trustworthy, they not only fulfilled that, but did a job that surpassed my expectations, I am already looking for something else that they can do in my house!

We needed some electrical up grades in our home, we called Doherty and they did a great job on short notice. There electricians were top rate, they listened to what we hoped to achieve, and completed everything in a 5 star manor.

I had.
An emergency problem with my electrical system in my house come to find out. I needed a new breaker box.
They did not have me wait. They took the importance of the safety and put me first on the list. They were there the next morning. Did an Excellent job.
Cleaned up everything. Came back the next morning to double. Check everything to make sure everything was okay.
I would recommend them a 100% and very reasonable.

I have used Doherty Electric for several projects. Both commercial and residential. I am very impressed with their work.

When I first contacted them they were very quick to respond with pricing, suggestions and that sort of thing. I was very surprised that the first quote for that project was also the most aggressive. Working with them has been great for all the projects we have done.

The timing has always worked out well with Doherty. They show up when they say they will, and they stick to their timeline when completing the work.

The work that they did for me, and their professionalism, was above my expectations.

I recommend highly.

Quick and knowledgeable..thank you bob

Great Service, prompt and clean!

Thank you!

Great job--in and out--also very personable.

I guess he does ok unless you call him and expect the courtesy of a return call. He did work for me. I paid him promptly every time. Called him to check on sewer line that he worked on where they tenant said she noticed it leaking again. 5 calls. not one did he return.