Plumbing reviews in Goffstown, New Hampshire

Flange replacement on a toilet with a complicated tiling issue. Andrew and his apprentice were great. On time, professional, great work. Highly recommended.

Cannot say enough good things about Phil and this company. We called on Monday AM and he arrived at our doorstep a mere couple of hours later. Faucet installed very shortly thereafter. Amazing!

Phil was very friendly and professional. He worked very fast and his rate was as expected for a master plumber. He came to me on a Saturday when no one else was available besides a few big name plumbing services with horrible reviews and outrageous emergency service charges. He replaced both elements on my hot water heater and put in a ball valve and it took him an hour. I felt Phil was honest and fair with his diagnosis, recommendations and pricing. I definitely recommend him especially to those who are in a situation where they need honest help without fear of getting ripped off. This was my first experience calling a plumber and I am so happy to find someone I can trust.

I cannot say enough good things about this company and Phil (the owner). I bought my first house in 2014 and have had a few emergency's with my hot water heater and Phil has saved me every time and has showed up on short notice. I love how he will take the time to show me what was wrong and why it happened. I have never felt he was unfair or trying to take advantage whatsoever. I highly recommend this company.

My husband set up for another plumbing company to come fix a leak with a toilet. They never showed and wouldn’t return my calls. I found Phil through his amazing reviews! I am so glad to called. He squeezed me into his day as soon as heard how awful the other company was. He fixed the problem fairly. By fairly he could have just replaced the toilet because we thought that was the issue, but instead he investigated the leak and saved us money (we didn’t need an entirely new toilet!) He also took a quick look at the leak in my master bathroom and fixed it with no issue. He was very knowledgeable and nice to speak with. Very kind person!

Andrew was probably one of the most honest technicians in Plummer I’ve ever used did an amazing job. The aesthetics were amazing and I referred him to all my family and friends.

Great experience with Andrew! My parents' condo had some leaking coming from the unit over and Andrew got to the root of the problem in a timely manner and addressed the issues! He also fixed their leaky toilet while he was there! Thanks a bunch

Had a leak into the basement from a sink above and Andrew was booked but made the time to come out and address it. We got lucky it was a loose connection. We also had a wax ring on a toilet that he replaced. 45 minutes in and out. Great communication, reasonable pricing and takes the time to explain. Good dude. would highly recommend

Fulfill your continuing education requirements at you own pace and schedule. I've done this the last 4 years and will continue to do so. Application was processed and results were emailed very quickly, with hard copies arriving shortly after. No longer have to drive an hour or more to sit in a classroom and listen to war stories and sour grapes every year. I won't miss the lukewarm pizza and paper cups of soda one bit.

Super efficient, friendly & trustworthy!! They dedicate themselves to the jobs they do and it shows!

Fair and professional guys, it’s hard to find a reasonably priced plumbing company these days!

Great company and great work!

Highly recommend Sarette! They came and swapped out my faucet and they were able to answer all of my questions.

I had new countertops installed and an undermount sink and i contracted Sarette Bros Plumbing. My wife and i could not be happier with the work. They came on schedule , put down flor protection and proceeded to complete the work. They reworked our waste lines and install a garbage disposal. The 2 plumbers were polite and completed the work in a timely manner. I would highly recommend them for your lumbing work and i would use them again!!

Fantastic company. Extremely knowledgeable, professional, friendly, communication was top notch and they took care of my problem immediately. 3 people who looked at my furnace beforehand had said it was “fine” it was just the extremely cold temps that caused it to burn through 3/4 a tank in 3 weeks. I had a gut feeling those guys were wrong so I got hooked up with Sarette Bros. Thank God! They found and replaced completely corroded electrodes, a broken fan switch, took out 10 lbs of crud, replaced a dirty filter and placed a missing one, and evaluated the efficiency of the system based on the location of the thermostat and ductwork. These guys know what they’re doing. I would hire them again in a heartbeat.

This is an honest, recent review of a local HVAC/Plumbing company . We want to support local businesses if possible. That being said, our 1st experience with this local business didn't go very well.

We initially contacted them to have a small valve replaced at our boiler as it was dripping. I asked for an estimate of the price upfront, and was informed without seeing it, they were unable to provide that. I also sent a picture of the valve that was leaking and still no estimate. When they arrived, they were cordial and professional. After taking a quick look at the valve, they also decided to replace the check valve adjacent to the dripping valve, even though it seemed to be functioning perfectly. They proceeded to complete the work and were essentially leaving the driveway in approx. 30 minutes.

During our conversation with them, we asked them to stop at the front door before they left. They basically said "we will write up a slip and it will be mailed to you" We assumed that at the very least we would get a paper receipt of what was done before they left. Well, they left without giving us a price, a work order, a receipt, anything. I had to call the office and asked what the total bill would be.

Later that day they got back to me and quite honestly, I almost fell off the chair. $540.00 for less than 30 minutes and a simple shutoff valve installation. I was informed that $212.00 was their minimum just to come out to a home. We were never told any of this up front even though I asked.
They indicated that the valves (one of which was not required, but "suggested") cost them over $200.00. This may be true, but we were able to easily find the replacement valves in both HD and Amazon for $65.00, for BOTH valves. Since we had originally sent them pictures of the valve to be replaced, they knew beforehand what they planned to use as a new valve, but never informed us that it was far more expensive than what a typically valve would be. The valves seem to be overkill for such a simple replacement, but we as the customer had no opportunity to not have them install it should we have decided that.

The installation seems professional, but the price was sky high for such a simple job. Being a local resident, we were assuming in good faith to build relationships with local businesses, but that is obviously not the case. Its clear to us they are driven solely by money, not customer relationships.
Also, there is no indication from anyone what the warranty is on the work performed, its all just a total mystery working with this company.
Since then, we reached out to (2) separate contractors who indicated there is nothing at all unusual or difficult about this routine job and they confirmed (what we had researched before we ever contacted Sarette), which is that the absolute most this should have cost was $250-$300. Sarette installed the valves they chose, but gave the customer no option, no opportunity / choice to refuse this installation if we wanted to.

The installers were fine, but whomever is responsible for the final cost should understand that you may have gotten the bill paid this go-around, you have lost what would have been a loyal and repeat customer going forward. An expensive lesson for sure, but a valuable lesson all the same, that not all businesses see value in their customers, just the bottom line.

We fully understand its a business, but frankly we felt taken advantage of by this company and would not use, nor recommend their services again.

A very frustrating & disappointing experience.

I could not be more pleased with the response time, professionalism, quality of work, and reasonable pricing for this company. They have been incredible each and every time we have used them. Ken Bliss at Sarette Brothers has been super responsive, helpful and reliable. Every one of their workers have been friendly, knowledgeable and has left a clean and tidy work area. I would highly recommend this company.