Armstrong Duct, Vent, Hearth & Home

Highly recommend Armstrong for heating vent and duct cleaning. Having been burned by previous unrelated construction work/service companies, I was hesitant but in dire need of help to clean out our heating ducts. From my initial consult w Joe where he answered all my questions, explained the process and reviewed photos of my particular ducts, I made a leap of faith based on his experience, knowledge and professionalism. His entire team was also highly professional, knowledgeable and nice. Price was reasonable and they did an outstanding job. We are going to hire them for some duct repair work bc they deliver what they promise and are trustworthy. Works for me.

Glad I researched and found Armstrong to clean my dryer vent.
Everything was straightforward and went so smoothly. The technicians arrived on time and meticulously completed the project. The cost was comparable to what I have paid elsewhere.
Shawn was polite and professional. I will definitely use them again!

Your home is not safe with this company. We had service done on 11/12/2025. I noticed that night that medical marijuana was missing from my bedroom. I am a cancer patient. I didn't notice anything else missing and didn't want to put someone's job in jeopardy in this economy. Today, I noticed that $150 was missing from my wallet. I don't get out much while I'm healing from treatment, so I didn't notice it was missing. I didn't think to check my wallet when I noticed the missing marijuana because it was right by the front door. Who would steal that audaciously? I called the company to report what had happened. I was told they had "received my email a while ago about the medical marijuana and had been passing it around". I never sent them an email, and neither did my husband. Someone else had also been robbed in a similar way. I was told I would receive a call after some "digging." On the follow-up, I was told that there was nothing that could be done, but they would cooperate with the police if I decided to file a report. No apology, no offer to reimburse, and no promise that they would work to prevent this from happening again. I was transferred to the owner, Joe, who offered to reimburse me $100 "out of his own pocket" if I wanted to come to his office to get it. That offer was rescinded when I expressed my dissatisfaction with it. I was told, "They are not the cops, and they can't interrogate their employees". I can't in good conscience be quiet when they are comfortable doing business this way.

This is very upsetting. How many will be robbed by a business that is being trusted in people's homes? There is no accountability, no remorse, and no meaningful effort to protect their clients now or in the future. Please look elsewhere for your family's safety.