HVAC reviews in Northwood, New Hampshire

2.3 based on 3 reviews Back to the listing
    5

    My grandfather is 86 years old and on a very hot day his air conditioner decided to die. It was after 3:00 on a Friday afternoon and we had called many places and all were giving us dates two and three weeks out. Upon a quick Google I came across a local man named Steve Berger. I called him and he was able to be at my grandfather's house within an hour,. He performed prompt and courteous service. He treated my grandfather well, and kept communication open with my mother while he was at my grandfather's house. He fixed the problem and left, all within a super timely fashion! My grandfather asked us to save his number so we could use him again in the future. Thanks Steve we all really appreciate everything you did for us today!

    1

    Absolute ripoff! This guy charged me $4000 for a $2000 a/c unit, then showed up month later to Install it. He worked about an hour then left because he didn't have a copper connector that he needed. That was over a month ago and still haven't heard from him.

    I had to hire another company to install the unit. The work berger did all had to be redone because he was not following the manufacturers recommended procedures for brazing the copper lines. This would have voided my 10 year warranty. He also cut a 3.5 inch hole in my house to pass a 1inch line through. Ridiculous! That also had to be repaired. I have all intentions of taking him to court to recover the cost of paying twice to get this installed. Avoid this loser!

    1

    This is an unprofessional man, who doesn't finish a job and is verbally belligerent. I asked him for respect and he showed me none. Berger drilled unnecessary holes into our walls and is now refusing to fix it. He is lazy, rude and miserable to work with.

    He doesn't respect the client. He doesn't clean up after himself. He doesn't follow instructions, even when setting-up expensive units. And most of the work he does needs to redone by someone who is actually qualified.

    Avoid this man, call anyone else, don't waste your time or money!