Electrical reviews in Audubon, New Jersey

Don’t waste your time with this guy or his company. We contacted the company and they were very responsive at the beginning. Responded quickly to our inquiry, came on time for the estimate and were friendly on site. However, we were told we’d receive a quote by the end of the day, but never heard back. We followed up with the electrician directly twice and even though the message said it was “read”, we still received no response. They wasted our time without even the courtesy of a response. We understand if they did not want to do the job (although it was a fairly routine landscape lighting request and the electrician didn’t indicate any issue with the job), but they should still communicate. It’s a shame because they had good reviews here and elsewhere. In any case, we’re onto the next company.

In response to your comment: Thank you for your response, Vincent. Rather than saying dismissive comment like “could be a miscommunication, which happens”, why not give the customer the benefit of the doubt and apologize? If not for the miscommunication, you certainly could have apologized for not responding to our calls and texts. Yet, you did nothing but defend yourself with no empathy for us. I understand you are busy and we appreciate the free estimate, but had you responded HALF as quickly to our outreach as you did to this review, the outcome would have been different. We would have absolutely understood if we either misunderstood you or you needed more time to offer an estimate because of how busy you are. Yet, rather than take a minute to respond to us to clarify when you’d send the estimate, you said nothing. The fact that you responded so quickly to a public review only to defend yourself rather than respond to any of our outreach speaks to where your priorities are as a company.

Being busy is a good problem to have, but trust that your customers are equally busy. We have lives, children, jobs and everything that you do. Our time is worth something, just as yours is. When future customers reach out to you, consider that there may have been a miscommunication on your part rather than assuming the customer is always wrong. And please take the 30 seconds to respond to customers when they connect with you—it makes a big difference.

Big thank you to Vince and Mike from Ken Sturtevant Electric for quickly diagnosing and fixing an issue with my bathroom lighting. Vince happily and clearly explained the problem and solution. They had excellent response time and were respectful of my home. Top notch work - will utilize their services in the future.

I love these folks. They came and I explained what I wanted to have done...install 3 sunken lights in the ceiling across the room from where I already had 3 lights.
They came and updated the original lights, perfectly aligned them, and 2 separate switches! Perfect..no holes in wall , no painting required!! Great work!! Ask for Vincent!

Beyond happy with my experience! Hired Ken Sturtevant Electric to remove k&t and rewire my lights and outlets. As a first time homeowner this project caused me a LOT of anxiety. I was worried it was going to be a drawn out process that would cost a lot of money and leave holes throughout my freshly painted walls and ceilings. Vince came over same day to give an estimate. They had the project done in THREE days! Super responsive, professional, and neat. Always left the place clean after each work day and went out of their way to make sure there was minimal, inconspicuous damage to the ceiling. I will definitely be hiring again for future projects and would recommend this business to anyone in the south NJ area.

Ken and his family do excellent work at a reasonable price. They are quick, prompt, and honest. I would definitely recommend them for any project you want done the right way the first time.

Late review, but I had them run a new panel to my detached garage. They were very quick and did an amazing job. Also the most affordable I found after many quotes and headaches with other contractors. Vince and Mike were great throughout the process. Highly recommend

I highly recommend their services. The team showed up on time, communicated clearly throughout the process, and delivered efficient, high-quality work. They are professional and reliable. Any time I need electrical services, they are who I will be calling. Among a few other things, they installed recessed lighting, added in an outlet behind a TV, hung a chandelier (hiding the wires - previous chandelier had wires visible outside the wall) and the results were more impressive than anticipated. They have a lifetime customer.

Had an EV Charger put in by Vince and Ryan from Ken Sturtevant Electric. Work was priced better than any other quote I got, they managed to mount the charger on a cruddy stucco wall from 1956 without issue, and all the wiring was tucked in neatly and is completely hidden despite a small working space. They stayed until the job was done, they made sure everything worked, and left the work spaces cleaner than they found it. Just had the permit inspector close the permit for us, and even he was impressed by their work. Going to have them install some ring cameras soon as well, will be our go to electrician in the future.

Very responsive, fair pricing, does great work. Shows up, cleans up and goes above and beyond to do what’s best in each situation. I live in an old house which makes it tricky, but they have had no problems figuring out what works best without turning an electrical issue into a plaster issue too. Highly recommend with confidence! Thank you Ken.

I had a 10/10 experience with Ken Sturtevant Electric. My 100 year old townhouse in Collingswood was fully rewired by them last week, and I also had them add recessed lighting to my living room. This was a multi-day job and I mainly dealt with Vince throughout (great name btw). He was friendly and responsive throughout, and his crew was very professional. The work done came out perfect and was very fairly priced. I'd highly recommend using them, and they will be my go-to in the future. Thanks again guys!

I called Ken yesterday (on Saturday) and he responded quickly and scheduled work for today (Sunday morning)! My daughter has an autoimmune disorder and was struggling to sleep due to the heat we’ve been experiencing; and our central a/c wasn’t able to cool her room to her comfort. I bought a portable a/c to help; then realized there was no 3-prong outlet in her room. Ken to the rescue! He was prompt, professional and proposed a cost-effective and safe solution. My daughter was so grateful, she hugged him. She will sleep in comfort tonight. I would highly recommend Ken for any electrical work!

Ken and his son Vince were prompt, professional, and got the job done quickly and cleanly. My youngest says "Thanks, Lightbulb Man!" :)

Came out to repair recessed lighting in bathroom. Quoted $350 to replace 4 recessed lights, after further inspection, turns out minor repair and only charged $200. If you want an honest and efficient electrician, these are your guys!

These guys did an extraordinary job on our old house. They fit us into their busy schedule and completed the job quickly. They went above and beyond to help us. I would highly recommend them for any electrical job!

Came home on a Saturday night, turned on our dining room light and it popped taking several other lights, outlets and my oven with it. Called Ken Sunday morning, from call to him and his son arriving to my home was about an hour and this was on a Sunday! They had us back up and running in about another hour! Will definitely use him again and recommend him if you're in need of any electrical help!

Recently moved into an older home and experienced some fairly urgent electrical issues. Following a late-night visit from the fire dept., I called Ken early the next morning, and he and his son were able to come out right away. They were incredibly thorough and conscientious in diagnosing the issue and assessing the overall health of our electrical, while not tacking on any unnecessary work or expenses. They were kind, honest, professional and straightforward and got everything up and running safely, quickly and efficiently. On top of that, they were very reasonably priced and mindful of budgetary needs. I truly can't thank them enough! Will be calling for all future electrical needs.