Reviews of local pros in Basking Ridge, New Jersey

Josh is always a pleasure to work with; he is knowledgeable and courteous. Issues are well explained and fixed whenever possible. and further recommendations are given. Thank you, Josh!

They were at our house in less that 2 hours and the repair was quick and relatively inexpensive

Great service! Same day appt and online scheduling. Very knowledgeable and informative service provider. I will definitely use them again.

I was having trouble with two appliances, my dryer and oven. Josh, the service person, was very knowledgeable and explained everything in detail. The job was done correctly and professionally.

In February, a service tech came to repair my refrigerator. He told me it was the compressor. He did nothing but listen to it as it tried to turn it on - we paid for the service call. He said he did not need to pull it out from the wall or test anything else that it was the compressor, and that's is similar to replacing an engine and buy a new refrigerator. We contacted Kitchen Aide under the impression that the compressor was under warranty, It was not the compressor, and it was fixed.

response to Pitstop: I did contact Pitstop and requested a refund they did not respond.

Bought a home with a lot of old appliances. Josh has now been out to fix three different ones. Quick diagnosis, fair repair costs/advice, honest service. Very easy to schedule appointments online. Would recommend to others in search of repair service.

We are thrilled with the service we received on our dryer and dishwasher. The repairman was so knowledgeable, friendly, and efficient. HIGHLY recommend!

This is the second time I have used Pitstop. I was able to get a same day appointment online. The technician arrived on time, quickly identified and explained the problem with my washer, and promptly fixed it. Pricing is reasonable.

Love how easy it is to schedule and how efficient working with Pitstop is. The serviceman was professional, courteous and overall just great. He explained what he did and did not waste any time. Have used Pitstop several times (oven, fridge and dryer) and always had a great experience. Very helpful and fair.

Great repair company. Prompt, honest, and easy to deal with. Treated me right - good people. Highly recommended.

I love how easy it was to make an appointment with this company but everything went down hill from there. The mechanic shows up and tells my tenant that he wants to get paid in advance. I entered the number when I made the appoint and got a text confirmation so I don't know why I wasn't contacted directly.

When I call the number on the website I get an automated system that doesn't take messages. I call the tenant back to see if she can connect me with the mechanic... he had cursed and left. Avoid this company.

I contacted this business about our ice maker that was not working. Josh diagnosed the problem and replaced the ice maker. Response time and service were excellent and price was fair.
I would definitely recommend Pitstop to anyone needing an appliance repair.

Showed up on time. He explained exactly what was wrong with each appliance. He was able to fix 2 out of the 3 appliances on the spot. Easy to book online with simple pricing. Very professional. We will be using this company for all future appliance repairs. I can check that box off now.

Great service. Prompt responses to inquiries, knowledgeable technician who kept me posted with ordering parts, and did a good job with the repair. Saved me from having to buy a new oven! Recommend.

The technician came to fix our dryer with a sensor changed. He charged us $303.83, then he told us we still need to change the exhaust pipe. Now we still don’t have a working dryer after spending $303.84. I wish the technician told us the complete fix including the sensor and the pipe before he changed the sensor. The job is not done at all. Not a decent and thorough service.
(Post the owner’s reply: changed to 3 Stars, but still not a satisfied quality. The original quote was about $175. Afterwards my wife reminded me a brand new dryer is about $490, and the venting issue is not as straightforward as the technician described. Before writing the review, I have tried to call and communicate but the phone is auto that I can’t leave a voice message.)

Technician was on time and diagnosed problem quickly. Very professional and pricing is reasonable. Unfortunately the issue with my washer was beyond repair, but technician provided quality recommendations for a new purchase. Will use again.

We were able to schedule appointments for the next day. Technical arrived on time, completed what needed to be done and answered all of our questions.

I will highly recommend PitStop to everyone that has a problem with their appliances.

PSE&G's repair person refused to even inspect our stove during our appointment. By contrast, PitStop had it completed in a half hour in one visit. We highly recommend PitStop for their professional and amiable technicians.

Our repairman was on-time, polite, knowledgeable and professional. We were so pleased at the responsiveness of Pitstop to schedule the appointment (all done on-line and confirmed via text and email) and follow through with the repair of our washer so promptly. Thank you, Pitstop Appliances, for the great service!

Josh diagnosed the problem quickly, found the part, installed in a timely manner for a fair price. saved me a new fridge, which was especially nice around the holidays! Thnks Josh!!

Our oven was not heating. I tried called Sears Appliance repair to ask for cost of repair visit & was on hold for 20 minutes. Finally they answered & said their “system was down” call back. In that time waiting I found Pitstop online. A local small biz. Got an appt same day. Tech was right on time. Based on my description of the problem he brought the part needed for the oven. Fixed it quickly. Super knowledgeable professional and reasonably priced.