HVAC reviews in Belleville, New Jersey

3.7 based on 113 reviews Back to the listing
    5

    We're happy with the work done by Dave and his HVAC team at Gadaleta.

    5

    Good job on the service and customer support - keep doing that.

    1

    Broke our appliance, now completely unresponsive - zero communication, avoid this company.

    5

    Henry is top-notch, extremely reliable and consistently on time.

    1

    I've been waiting at home for over four hours, but the technician isn't showing. The phone number on their website only connects me to an unhelpful representative who claims to be the officer manager, refused to escalate my issue, and abruptly ended our conversation. When I tried to call back, there was no answer.

    1

    They failed to show up on the initial schedule, ignored my calls and texts, and never offered a new time. No rebooking was ever offered or confirmed. Needless to say, I went elsewhere for help.

    5

    Angelo from Pascale Plumbing and Heating went above and beyond, even on a Saturday. We were in a desperate situation with our well water suddenly stopping working. He arrived within the hour of calling, assessed the issue, and got it fixed quickly. Fair pricing is another plus. Extremely impressed with his professionalism and service.

    1

    They completely ignore phone and text messages. After multiple failed attempts to get help, I threw in the towel. If a company can't even be bothered to respond, it's likely their work is just as subpar. Give your money to someone who actually cares about their customers - not some soulless outfit that doesn't even bother to acknowledge you.

    1

    I was just passing by when two men from this company pulled up in a vehicle on Kennedy Blvd in Jersey City. They flashed me a friendly wave and honked their horn. But what really got my attention was that they both had huge smiles plastered on their faces. It's unsettling to see someone being so cheerful while dealing with customers, especially when I'd be dealing with them behind closed doors in my own home.

    1

    I initially reached out for assistance, but no one answered the phone. I left a message, but it went unreturned, so I ended up going with another service provider. Later, I saw a company van on JFK with an employee driving recklessly, running red lights twice - which could've easily led to his downfall - yet he seemed completely unfazed, smiling and chatting with others in the vehicle. It was clear he felt entitled to get away with it, no doubt a reflection of the poor work ethic among some employees.

    1

    Be cautious when dealing with this company, as their representative, Christian, failed to complete a job and took payment without finishing the work. He operated under two different names: HEV GROUP LLC and PURE LIFE HVAC LLC. Initially, he worked on my furnace and coil but left before completion. Christian then disappeared after taking $7,300 from me, failing to submit the required paperwork for his permit application. Unfortunately, I had to hire another contractor to finish this process for an additional $800.

    1

    I hired this HVAC company to handle multiple units at my rental properties in Fort Lee, Edgewater, and Palisades Parks after a realtor recommendation and positive word-of-mouth from Eric Petrone, a top builder in the area.

    When I called yesterday, I was told an HVAC technician would arrive between 9am-11am. However, by noon there had been no sign of them and no follow-up calls. When I left a complaint message with the office, I made it clear that their reliability was non-existent. Given the negative reviews, it's clear they don't deliver on their promises. Save yourself the hassle – avoid this company altogether.

    1

    Company failed to install a furnace correctly and now won't return to fix it. Despite numerous attempts to contact them through text, call, and voicemail, there's been no response or resolution. A simple correction would greatly improve their service.

    5

    I've consistently relied on Jason and Jerald's services for two years now, and it's been seamless. Their company always answers the phone promptly, and they respond to emails efficiently too. Their technicians show up on time and are accommodating when needed. They've taken the time to explain what I need, which part requires ordering, or how a device works - often multiple times if necessary. Recently, I had an issue that required consecutive calls with questions, but Jason and his team were never short-tempered. In fact, Jerald went above and beyond for me, even following up directly with my clients to ensure they had the support they needed after a service visit. It's clear they prioritize their customers, despite their heavy workload. I appreciate their attentiveness and feel valued as a customer. Their dedication to providing excellent service hasn't wavered - it's truly reassuring.

    5

    ICS was the clear winner for our complex replacement job. We scouted eight different HVAC companies over the course of a year, weighing options carefully due to concerns about installation with a toddler in tow. ICS stood out from the start and ultimately earned our trust - they were our top choice, hands down. Their solution proved to be just what we needed, especially during a particularly harsh winter. We're grateful for the entire team at ICS, who worked together seamlessly: Chris, Harry, Lev, Jesus, David, and everyone else who contributed to getting us a new heating system in time.

    5

    I'm extremely satisfied with the work ICS did on my AC system. The whole crew was top-notch, but a standout was Lev - his professionalism and expertise truly made the experience exceptional.

    5

    Jordan was great to deal with today. His service fixed my non-functioning heating and cooling unit quickly. He's clearly knowledgeable, patient, and methodical in his approach - exactly what I needed for a hassle-free repair."

    5

    I'm extremely satisfied with ICS' work on replacing my central air units. Their professionalism shines through in every aspect of the process. Chris Wisniewski initially assessed the job and addressed all my concerns. The installation team, led by Jose, worked efficiently over three days, maintaining a high level of professionalism throughout. They consistently arrived on time and left my home immaculate when they finished. ICS' exceptional service has earned my unwavering recommendation - don't hesitate to hire them; you won't be disappointed.

    5

    This HVAC team came through when I needed them most - fast, professional, and meticulous. They got my heating system up and running right before I had some potential buyers over. Would definitely hire them again.

    5

    ICS delivered top-notch service. The initial meeting with Chris provided valuable insights. Harry and Lev's project management was flawless, handling logistics and paperwork with ease. The installation team were courteous and expertly executed the work, completing it swiftly and quietly. Their professionalism impressed me; I'd trust ICS to handle HVAC installations for anyone.

    5

    ICS did an excellent job on our heat pump installation, I highly recommend them. Many contractors are unprepared for heat pumps and try to discourage customers from using them, but not ICS.

    I had a seamless experience with the sales representative all the way through to the installation. The team, led by Ivan and Alex, were efficient, well-organized, and communicative. Lev, the project manager, kept me informed every step of the way. Chris helped me choose the right system for my needs.

    I'm thrilled to finally be able to heat my house without gas this winter, thanks to ICS. The heat pump is incredibly responsive and quietly efficient - a game-changer!