HVAC reviews in Belmar, New Jersey

The installer who arrived had extensive knowledge and exceeded expectations. He was accompanied by three skilled technicians who respected our space, demonstrated expertise, and clearly communicated their work process. The experience left a positive impression; the team displayed professionalism, courtesy, and transparency throughout the installation of new air and heating units.

The service was decent, but the WiFi-enabled thermostat cost $580 and still didn't work. The tech had to return to fix the issue, which is pretty infuriating since you're paying for a pro to come in and have it not work right away.

The company's scheduling process was frustratingly inefficient. I had to reschedule multiple times before being told that they don't even install customer-supplied HVAC units, despite me explicitly mentioning this during the initial call and appointment booking. This lack of transparency and disregard for my concerns made a poor impression.

We were extremely satisfied with the service provided by Air Experts today, thanks to technician Eric, who was not only professional but also kind and knowledgeable. We had been searching online for a solution before our issue arose, and we're glad we chose this company. Office staff member Lauren was equally impressive, offering excellent assistance and support. The whole experience exceeded our expectations, making us confident in recommending Air Experts to anyone seeking reliable home services.

Chris did an excellent job at our place. He evaluated our issue, presented us with a few options, and was very friendly. Highly recommend Chris and the air team.

On a Sunday evening at 6pm with temps plummeting to 20 degrees, our AC/Heating system failed. I called and requested someone ASAP. The technician arrived by 8:30pm that same day, diagnosed the issue (a blown fuse) and got it fixed on the spot - now everything's working great again.

I'm satisfied with Air Experts' work on my furnace, particularly their neutral approach - no hard sell or pressure to upsell. The technician provided useful suggestions for improvement, which was appreciated. Overall, a good experience that led me to choose them over other options like Lowes.

The technician showed up on time and confirmed the appointment beforehand. Their work was done according to plan, with skilled workers who got the job done well. Additionally, they offered reasonable financing options.

I had a fantastic experience with your company, thanks in large part to the outstanding staff who provided top-notch service. They were courteous, knowledgeable, and addressed all my concerns promptly. The technician who assisted me was particularly impressive, taking the time to clearly explain complex issues and offer valuable guidance on maintaining our system's performance.

My experience with this home services business was top-notch from start to finish. The technicians, Lenny and Max, exceeded expectations - friendly, courteous, and professional throughout their visit.

Unreliable company that set up a $380 maintenance contract but failed to deliver. Multiple cancellations due to "lack of technicians" with Air Experts, leaving me waiting for an unknown Justin to follow up - never happened. Requested refund after numerous complaints; eventually turned it over to my bank. The owner's response seems insincere, taking multiple phone calls before TD Bank revised the charge.

I got approached at Lowe's about signing up for their home inspection program, which offered checks on furnaces, boilers, air conditioners, and condensers. Thankfully, one of them picked up on a problem - my furnace was leaking carbon monoxide due to a crack, the air conditioner handler had mold growth, and the condenser still used Freon. I ended up getting an estimate from this company, but chose not to use their services for installation instead opting for another provider. However, I did appreciate the professionalism, expertise, and courtesy of all the employees who interacted with me during the process - they were prompt, knowledgeable, and respectful. Overall, I'm glad I took advantage of the inspection service.

Paul & Tyler exceeded expectations in a big way! Their professionalism and punctuality were top-notch. I'm really impressed with their work ethic - they went above and beyond to get the job done right. Highly recommend "Air Experts" - excellent service at a fair price.

I recently had Air Experts install a new furnace and central AC unit, which have been performing flawlessly since installation last year. They'll be replacing my outdated humidifier this year as part of their scheduled service. I appreciate the competitive pricing and reliable scheduling - their work is top-notch.

I had a technician from Air Experts visit my home who provided clear explanations of my furnace's condition and the results of their inspection. He walked me through the maintenance process and the options available for further improvements. I appreciate how thorough their work was, explaining each step as they went along. This level of detail and transparency is what sets them apart from other service providers, making it easy to recommend them to others.

This company will take advantage of new customers, but existing ones can expect to wait. If you're due for a service call, be prepared for a lengthy wait. They'll initially schedule it months in advance, only to reschedule again weeks later, pushing your appointment back even further. It's clear they don't have enough technicians to handle routine maintenance. This company has declined significantly since the change in ownership. I've heard from friends who've experienced similar delays themselves.

Tony took a meticulous approach to inspecting the equipment and entire system, including the chimney, prioritizing safety above all. He clearly outlined his findings and provided guidance on available solutions. The service rendered is in line with our consistently high standards for this company.

The technicians who installed our system were extremely professional and courteous. They worked diligently from start to finish, demonstrating a clear commitment to their work. What struck me most was their consideration for my carpet - taking the time to remove their shoes before entering. I'm grateful for this attention to detail. I'll be recommending them to everyone I know, both personally and through my community connections, including the Ocean County women's club.

Darian visited us today and kept his promised arrival time. He was friendly and courteous throughout, providing a detailed assessment of our property and offering helpful suggestions for future upkeep. His visit was informative and valuable, leaving us feeling satisfied with the experience. We'll definitely be calling on Darian again and this company for any future service needs.

I would never recommend this company to anyone. The owner seems to condone a culture of dishonesty among their employees, particularly with service manager and Jessica. They consistently take advantage of customers, often without authorization.

I had a terrible experience with my water heater repair and maintenance plan for AC/heater. I initially canceled the services via Jessica, but when I tried to reinitiate them in April 2025, you took $255.90 out of my account for the maintenance service plan without my consent. When I called to dispute this charge, you agreed that it was an error and would rectify the situation within three weeks.

However, with Christmas approaching, it's clear that some families won't be getting gifts as a result of your company's incompetence. I urge you to review your business practices and consider making changes to prevent further customer exploitation.

I strongly suggest Air Experts for heating repairs. Given extremely cold temperatures and a malfunctioning furnace, I contacted them late Sunday. They arrived an hour before scheduled time and restored heat promptly. Their technician, Anthony, was courteous, helpful, and skilled, making the experience very positive.