Princeton Air Conditioning

They botched a repair job on my boiler, leaving it incomplete, and charged me a whopping $3000 for a faulty part that wasn't even the issue. This meant my tenants had no heat for three days. The company took advantage of me having provided their card info, charging me full price before completing the work. Nobody's taking ownership of the mistake; they're just trying to collect quick cash and avoid dealing with it. I'm fighting to get a refund, but they claim they can't do anything at this time.

We received top-notch and swift service from Princeton Air, particularly impressive given the harsh winter conditions in our area. Their emergency visit on a Sunday was a lifesaver when our furnace failed at its most critical moment.

I had an issue with my system last night and called them for assistance. They initially only answered the phone, but a technician arrived this morning at around 9:20. The service call cost me $149, and I was told there would be an additional diagnostic fee of $188 since they needed to use their equipment and labor to assess the problem. After the diagnosis revealed that my pump wasn't working, they also recommended replacing the pipeline for a significant amount - over $400. However, we felt the price was too steep and decided to purchase a new pump ourselves for under $150, which has fixed the issue. The technician was helpful in checking other components like coils and gas valves and answered my questions patiently.