All reviews for Accurately Controlled Environments Inc.

I am writing to every express my profound satisfaction with the services recently provided by ACE. My decision to engage your company stemmed from a compelling recommendation by a friend, who consistently praised Owner Eric's unparalleled knowledge of HVAC systems and their optimal applications.

During the initial consultation, Eric dedicated nearly two hours to a comprehensive assessment of my property, meticulously detailing every facet of the proposed installation. He also articulated ACE's unwavering commitment to excellence, emphasizing the rigorous standards he upholds for his team regarding continuous professional development and adherence to the latest industry advancements.

A significant factor in my decision was the availability of the SJG energy program, which offers interest-free financing not only for the HVAC system but also for essential ancillary services like air sealing and enhanced attic insulation. Eric's clear explanation of this program and his valuable recommendation for a complementary service provider (who will be reviewed separately) were greatly appreciated.

The scheduling process was seamless; Eric's team efficiently arranged the installation on a day convenient for me. The transparency regarding the anticipated five-day project duration underscored the scope and complexity of the undertaking, allowing me to plan accordingly.

Upon arrival, the crew demonstrated exemplary professionalism, punctually commencing work after meticulously laying down protective coverings throughout my home. As this property serves as a second residence, my initial presence was limited to the first day. However, the crew's evident expertise, meticulous work ethic, and trustworthy demeanor instilled complete confidence, allowing them unrestricted access to the premises for the remainder of the week without supervision.

By Friday, Eric personally contacted me to confirm the project's successful completion. He acknowledged the installation's inherent complexities, describing it as one of their more intricate projects, yet expressed satisfaction with the outcome and the team's ability to execute it flawlessly.

The comprehensive scope of work encompassed the removal of all existing HVAC infrastructure, followed by the installation of a complete, high-efficiency Amana system. This included the meticulous installation of new ductwork, insulation of the main ductwork trunk, and the custom fabrication of an elevated condenser bracket – a crucial measure for flood prevention, given the property's coastal location.

In conclusion, I unequivocally recommend ACE without hesitation. Eric's extensive knowledge, unwavering professionalism, and genuine passion for his craft are qualities rarely encountered in this industry, setting his company apart. The entire experience, from initial consultation to final installation, far exceeded my expectations.

Eric and team were great today when they came out for propane to LNG conversion at our house. I got their referral from a neighbor. Eric is very knowledgeable and explained everything that needed to happen and why. Karl from the office sent the estimate in a few days and followed up to answer more questions for us. We ended up waiting for a year but there was no gap in the experience. When I reached out to Karl again, I was immediately provided with revised estimate. Once we confirmed Karl and Bob quickly helped with Docusign, payment and scheduling. Eric and team were diligent and made sure our house of left clean. We would definitely use them for any HVAC, AC services in future.

Great service

Exceptional service

Thanks for your quick response.

Excellent service by well skilled technicians, with great attitudes !!

They are great. Very personable service.

Great service. Great response times. Friendly and knowledgeable staff.

Prompt, efficient, came right out when needed. Competitively priced. Friendly guys. Very positive experience !

I use Eric and his team for both my personal residence as well as my investment properties. After having worked with them, I never even consider calling another company.

Ease of making appointment, They always show up on time, serviceman details the work he did and thanks you for your business. Prompt and professional and fair pricing.

Best contractor I’ve ever used for any project. Unbelievably responsive to emails. Clean and organized and efficient. I would recommend them to anyone.

Harry worked on my oil boiler and got it back running again.

I have been a customer of Accurately Controlled Environments for a number of years, ever since they installed my gas heater they have have been servicing it as well in a neat and courteous manner. I would recommend them to anyone.

Have been using ACE for over 20 years and have never, ever had anything less than a 5 star experience. The entire organization is professional, easy to deal with, and superior in the quality of work they provide.

Excellent service. We called on a Tuesday and our heating system was completely repaired by Thursday of that week. Jose was extremely professional and helped answer all of our questions. Highly recommend this company!

I have dealt with "ACE" for approximately 4 years. They provide exceptional service, are very professional.
Their office staff are very informative, ALWAYS extremely helpful and all with a kind and caring demeanor.

These guys are amazing. Super courteous, always on time, friendly and knowledgeable, respectful- I never write reviews but they deserve a great one. This company is an absolute pleasure and honestly the world would be a better place if every company handled their business and customer interaction like them.

Incredible customer service. Very personable and attentive, explaining the work and helpful tips. We had a faulty part and no heat with two little ones on the house. He made it to the house and had everything up and running within an hour. Can't say enough good things. Great small business.

Can't even use the word contractor here as it's not enough. . These crews are specialists! The attention to detail from layout to completion is admirable. The proposed work is gone over with you in regular terms so you know what you're getting. The vision to look for future expansions are rare. Not just the get in and get out types. They have done work in two homes for me and with another friend in an industrial facility all with the same professionalism and detail. They will get any and all work I have moving forward. You may pay just a little more than some others but quality materials are used. No cheap junk and no shortcuts. Basically you get what you pay for.
Nine words.................................................................................................. USE THIS COMPANY, USE THIS COMPANY. USE THIS COMPANY.

George Mossop
Waterford New Jersey

Always professional and patient with us. Ace is extremely accommodating when it comes to service appointments. They provide top notch products at very competitive prices. Service technicians take the time to answer all your question so thoroughly and have never made me feel rushed. I cannot reccommend this company enough!!