HVAC reviews in Bloomfield, New Jersey
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Jeff's business is run by a trustworthy individual who charges reasonable rates and sticks to his schedule.
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I'm extremely disappointed in my experience with this company, which seems to be fake based on all the positive reviews I've seen online. Three years ago, they installed a boiler for $8,000 that was supposed to last forever, but it broke down just after the one-year warranty expired. I had to pay out of pocket to fix it.
Fast forward to today, and the sensors are still not working, along with a few other issues. I've had boilers that lasted over 20 years without needing repairs, so it's clear they're not selling quality equipment here. This Utica boiler is particularly unreliable.
What's even more concerning is their customer service. When I called two people from the office and left messages, neither of them returned my calls. Eventually, I managed to reach one person on the phone, but he showed no empathy or willingness to help. It was like they expected me to be a good customer and that both of his colleagues would magically follow up with me.
When I explained the situation, he told me it might be due to a supplier issue and suggested I contact them directly. But why shouldn't the company take responsibility for their products? Eight thousand dollars is a significant amount of money, and you'd think they'd at least offer some kind of assistance or support. Instead, they're expecting me to deal with this mess on my own.
The whole experience has left a sour taste in my mouth. I'm extremely dissatisfied with the service I received from this company, and I would advise others to avoid them like the plague. -
Jeff consistently delivers on expert advice, providing practical solutions that stem from genuine industry expertise. His attention to detail ensures our system runs smoothly and efficiently, giving us peace of mind. I trust his knowledge and recommend Basic for all my HVAC needs without reservation.
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Jeff did great work, beating out another supplier's recommendation for boiler repairs, which ended up saving us $20,000. He also fixed our air con a couple of years back. We'd definitely use and refer him again.
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Quick response and efficient service - highly recommended.
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I hit the jackpot finding this top-notch service for my AC replacement. Whatever the problem is, they can fix it fast and effectively. Don't hesitate to use their expertise - you'll be glad you did. Great job, team!
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I recently had an excellent experience with their air conditioning repair service. My unit was blowing hot air, so I booked a visit from a technician. The technician arrived promptly and quickly diagnosed the issue - a faulty blower motor. They replaced it on the spot, and my AC is now working great.
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The team from Quality Comfort HVAC came across as friendly and professional. They completed the job to a satisfactory standard, which has left me pleased. Their services would be my go-to choice for future air conditioning repairs.
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Eddie arrived promptly, fixing our A/C unit quickly. His expertise showed, diagnosing and repairing the condenser masterfully. The price was very reasonable and he didn't charge extra for working on a holiday. We're extremely satisfied with his work and will use him for all future HVAC needs; we highly recommend him to anyone seeking a reliable professional.
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Eddie is top-notch. Honest and extremely knowledgeable, he's always prompt on service calls. He's delivered multiple services to our place, and we're grateful for his work. Great guy to deal with.
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Eddie saved our bacon! Our AC died on a sweltering day, so we called him. He said he'd be there in an hour, and showed up right on time. He diagnosed the issue quickly and got it fixed within a couple of hours. Eddie was fantastic - knowledgeable, trustworthy, and a lifesaver.
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Eddie was exceptional. He arrived quickly and methodically fixed our air conditioning unit. Pricing was fair and his work ethic was impeccable. I wholeheartedly endorse him.
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Eddie exceeded expectations from start to finish. His prompt arrival allowed him to identify and fix the issue on the same day I called for help. The replacement part was delivered promptly, and he followed up to ensure everything was working properly. Eddie's professionalism and expertise are impressive – he clearly knows his stuff. I'm confident in his abilities and look forward to having him service my unit going forward.
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Eddie is reliable, thorough, and talented - making him an ideal choice for home services. When my boiler issue arose unexpectedly on a Sunday afternoon, he arrived promptly as promised, quickly identified the problem (turns out it was just a minor wiring issue with the boiler), and installed a new thermostat at no extra charge. I was pleasantly surprised by his offer to throw in the installation, which I didn't even need but appreciated nonetheless. Overall, my experience was excellent, and I'd highly recommend Eddie and Air Comfort without hesitation - they'll be my go-to for all future needs.
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This business and its owner are top-notch in every way. I was referred to them by my builder and a previous service provider, and they were spot on. Eddie is highly responsive, even outside of regular hours, and his work and attention to detail are impressive. The price was also very fair. Given the excellent experience, this company has become our preferred choice for all our residential HVAC needs.
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We got home on Friday night to find our heater wasn't working. We called and had Eddie over by Saturday morning. He figured out what was wrong with it pretty fast and fixed it at a fair price. He's great - I highly recommend him.
Also, I should mention that during the hot summer of 2019, our AC went out and we called Eddie, who arrived within an hour despite a thunderstorm. He got it sorted quickly and efficiently. -
Eddie was fantastic. He showed up an hour after our AC broke down on a Saturday night, with a baby to get through the night. Fixed it quickly. Thankfully, it wasn't a huge issue. Highly recommend Eddie - excellent service and prompt response.
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Eddie handled a recent thermostat issue for me, showing determination and focus to resolve my household problem. He maintained a consistent work ethic, ensuring everything worked properly throughout the house. His professionalism is notable, and I strongly suggest his services to anyone experiencing similar issues with air conditioning.
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Fast response and same-day service were a welcome surprise. The technician was extremely personable, which set the tone for a positive experience.
My central A/C stopped working suddenly, making a loud noise beforehand. I called at 7:00 am, and within a couple of hours, Eddie arrived to diagnose the issue. He determined that the problem lay with the blower fan motor and had it replaced the next day. He accommodated my work schedule and charged a reasonable price.
I'm hopeful that this won't be a recurring problem, but if I do encounter any issues with my HVAC in the future, I'll definitely be reaching out to them again. -
Eddie was excellent. He was super efficient, courteous, flexible (arrived the same day in the evening after work) and thorough. Focused on the job, he found the issue and resolved it. Honest and reliable, I'll definitely use him again - a standout service provider with excellent credentials!
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Here's a rewritten version of the review:
I was lucky to have found Mr. Eddie when my heating stopped working at home earlier this week. He's an exceptional expert in his field and demonstrated top-notch professionalism from start to finish. Extremely courteous, reliable, and thorough in his diagnosis, he explained the issue and potential solutions without wasting time or breaking the bank.
What struck me was his old-school integrity - a refreshing rarity these days. I wholeheartedly recommend him for any home repair needs. He's the real deal!