Reviews of local pros in Bloomfield, New Jersey

The Basic team provided excellent service by thoroughly explaining the benefits of a new heating and air conditioning system, breaking down costs, efficiency gains, and comfort improvements. They efficiently handled installation, removing old equipment and waste, and got the new system up and running quickly. The results have been impressive - the new system is much more comfortable, efficient, and quiet than our previous one, making me extremely satisfied with the outcome.

Hired Jeff and his team from Basic Refrigeration to install a Mitsubishi air conditioning unit. The installation was done with attention to detail, resulting in a sleek and efficient system that performed remarkably well during an extremely hot summer.

As a seasoned real estate agent, I've had the chance to collaborate with Jeff on both personal and client projects. He consistently delivers a high level of professionalism and reliability. His commitment to exceeding customer expectations is impressive. I wholeheartedly endorse Jeff and his business.

Called for emergency ice machine and HVAC service. Initially, someone else fixed the issue since it needed immediate attention before the scheduled appointment with Basic. However, my HVAC still required servicing. Meanwhile, our manager was busy setting up a catered event. The representative spoke to my manager over the phone, but instead of addressing my concerns, he only inquired about payment arrangements. I understand that getting paid is a necessary aspect of any service job. What's surprising is that he didn't even bother calling me back to discuss alternatives for payment, which would have been convenient for him. It seems there might be another reason behind his decision, and I hope it wasn't due to an issue with compensation. Regardless, the whole interaction left a negative impression, making it feel unprofessional.

I highly recommend Jeff's team for home services. They recently installed a new furnace and AC unit that exceeded expectations. The service was prompt, efficient, and accommodating - fitting their price point nicely. Overall, I'm extremely satisfied with the experience.

I've relied on Basic Heat And AC for over six years now, and I'm consistently impressed with their value and service. When it was time to replace my A/C, they offered a solution that was both energy efficient and cost-effective - exactly what I needed.

Their attention to detail is also noteworthy. When I had questions about a proposal from a general contractor on an addition project, they picked up the phone themselves and discussed the suggested changes with me. They were transparent about their concerns, including whether the estimated costs made sense given my old system's age.

Jeff is fantastic. He arrived promptly and resolved my air con problem instantly. He only fixed what was broken and offered helpful tips to prevent similar issues in the future. Highly recommend Basic Air - they truly deliver exceptional service.

My air con decided to give up on me during those scorching hot days over 90 degrees. I called Basic Refrigeration and they showed up quickly. They fixed the issue, which was a blown fuse in the fan motor - could've been a more expensive repair but thankfully not. The service was fantastic, the technicians were super professional and honest, and the price was reasonable too. Overall, I'm really satisfied with their work and would definitely recommend them for all your heating and cooling needs.

I had a broken furnace, so I called Basic for help. They sent someone named Jeff right away - no holding around or voicemail, which impressed me. He came out within 15 minutes and didn't try to sell me anything he wasn't sure about. Instead, he did some tests to figure out the problem before charging me anything extra. He ended up needing a part, but he bought it first and promised to come back the next day to install it. That's exactly what happened - on time, every time. The whole experience was hassle-free and I appreciated Jeff's friendly demeanor and straightforward approach. He even checked in after the job to make sure everything was okay.

Jeff's swift response to the issue, speedy quote delivery, and rapid installation of the new HVAC are impressive. His team's meticulous cleanup afterwards is also noteworthy. Overall, a top-notch job that exceeds expectations.

We were impressed with Jeff's expertise and professionalism. He works for another company we've contracted with previously, but the same technician keeps showing up, causing issues. This time, Jeff came through - he knew exactly what to do, fixed our central air conditioning in under an hour, and resolved the problem. We're grateful for his help and appreciate that he was recommended by friends who know him well.

Jeff and his team did an excellent job. I needed a new AC system after my old one, which was over 25 years old, finally gave out. They provided a quote quickly and installed the entire system in just a few days - perfect timing, as it was just before the heat season started.

Jeff and his team replaced my boiler last year and installed a new AC this year. Jeff did an excellent job explaining the problems with my old system in plain terms and showed me the alternatives. The team he brought was polite, considerate, and spotless - always staying on task. I'd suggest him to anyone seeking reliable work from a capable crew.

Jeff at Basic Refrigeration was a pleasure to deal with. He arrived promptly, fixing my faulty HVAC system on the same day I spoke with him. This allowed me to put off replacement until the fall season. Jeff is a great guy and clearly knowledgeable about his work. His professionalism and expertise are much appreciated – I'm looking forward to using their services again this fall.

We had a new HVAC system installed by Jeff and his team a while ago and are thoroughly satisfied. Our old house is particularly tricky, but they handled it with ease. The technicians worked efficiently, kept their space tidy, and demonstrated impeccable professionalism. Jeff has consistently shown himself to be responsive and trustworthy, always putting our unique needs first.

We were extremely satisfied with the service provided by Jeff and his two technicians. Our AC coil had developed a leak and was still under warranty. Jeff quickly contacted the supplier to arrange for the replacement part, which he confirmed would arrive soon. He notified us within a week that the part had arrived and scheduled an installation time of 9am the next day. On cue, Jeff showed up at 9am sharp, performed the job efficiently, and removed the old coil with his equipment. We're thoroughly impressed with Jeff's professionalism and highly recommend his company to others.

Jeff's business is run by a trustworthy individual who charges reasonable rates and sticks to his schedule.

I'm extremely disappointed in my experience with this company, which seems to be fake based on all the positive reviews I've seen online. Three years ago, they installed a boiler for $8,000 that was supposed to last forever, but it broke down just after the one-year warranty expired. I had to pay out of pocket to fix it.

Fast forward to today, and the sensors are still not working, along with a few other issues. I've had boilers that lasted over 20 years without needing repairs, so it's clear they're not selling quality equipment here. This Utica boiler is particularly unreliable.

What's even more concerning is their customer service. When I called two people from the office and left messages, neither of them returned my calls. Eventually, I managed to reach one person on the phone, but he showed no empathy or willingness to help. It was like they expected me to be a good customer and that both of his colleagues would magically follow up with me.

When I explained the situation, he told me it might be due to a supplier issue and suggested I contact them directly. But why shouldn't the company take responsibility for their products? Eight thousand dollars is a significant amount of money, and you'd think they'd at least offer some kind of assistance or support. Instead, they're expecting me to deal with this mess on my own.

The whole experience has left a sour taste in my mouth. I'm extremely dissatisfied with the service I received from this company, and I would advise others to avoid them like the plague.

Jeff consistently delivers on expert advice, providing practical solutions that stem from genuine industry expertise. His attention to detail ensures our system runs smoothly and efficiently, giving us peace of mind. I trust his knowledge and recommend Basic for all my HVAC needs without reservation.

Jeff did great work, beating out another supplier's recommendation for boiler repairs, which ended up saving us $20,000. He also fixed our air con a couple of years back. We'd definitely use and refer him again.

Quick response and efficient service - highly recommended.