Plumbing reviews in Cedar Brook, New Jersey

Good support and help

The staff is great all the time , and very helpful

All good . It's great working with people who are knowledgeable.

Great staff knowledgeable service and slot of stuff in stock

They are extremely friendly and helpful!! We go there for ALL our plumbing and electrical supplies!!

They not accepting card. Crazy to old school

Great service, knowledge, selection and price. I highly recommend them

Extremely helpful and affordable. I went in with no proper plumbing vocabulary and by description alone, I got EXACTLY what I needed. These guys are great!

Just had to replace the temperature and pressure relief valve on my hot water heater. I called to confirm their location. Gentleman confirmed and gave detailed description of their area. Told him my issue, he described what was needed and advised they had at least 6 of them available in various sizes. He asked if I could bring the old part in that they could match. I arrived to see a couple of "Master Plumbers" vehicles outside. Inside several employees were helping all. Was not there long when I was helped. Again, presented my problem, they gave me the solution quick and easily. Gentleman also took time to answer another other quick question. Made me feel as special as a "Master Plumber" receiving service. Would definitely recommend their services to others.

Been coming here since Harry Spiegel owned the place.
Later Smitty, Joe Guinan SR. and Joe Guinan Junior.
Now Tony, Joe, Tom and Izzy (The Gang). Great store fantastic service quality parts. What more can you ask for from a Plumbing Supply Store?
Perfect.

I've been going to this store for maybe 15 years, and never had a problem with anyone here. Always very helpful. I called up two days ago to ask about salt. I was told I could only buy two bags. I went in to the store maybe 2 hours later and asked for two bags. The guy behind the counter told me it had changed to 1. I said I'll take the one bag, but can I speak to the manager. Guy behind counter waves to the manager, who I guess heard the conversation, and he shouts "1 bag" from his office. I ask him, shouting across the store, " can I walk back there to your office to talk to you". He agrees. I tell him that I was told on the phone I could have 2 bags, he cuts me off. Puts up 1 finger, and shouts 1 bag. I was not aggressive. I wasn't angry. I just wanted to appeal to the manager that I had been told one thing on the phone, and after driving to their store was being told something else. I couldn't even finish a sentence. He just kept cutting me off, and shouting 1 bag, take it or leave it. It wasn't that they the changed from selling 2 bags to 1 bag. I can accept that. But the level of rudeness from this manager was just so unprofessional. He told me, you should've been better prepared for the storm. I walked out after that. Bought the one bag. And then before I left, I walked back into his office and told him I'd be leaving this review. And like I'm typing here now, I told you I felt you were rude and unprofessional. ACE hardware, I don't know if this guy is a franchise owner, or just a manager. But if you can fire him, you should. He's representing your brand poorly. I've no doubt other customers have had a similar experience to mine.