Carl D'Angelo Plumbing

New hot water heater. Great experience.

Carl the owner, the first time he came out he he said it was all good when I got there , he was only there a few minutes. This is in reference to a sewer line being clogged. The next day it was clogged again . Made a call to him . That day he came out with a powered snake to unclog the sewer line, after he charged me to install $550 for a clean out inside my house. I was present and watch: there was only a little bit of toilet paper and a very little amount of hair on the end of the snake. He stated that all is good and sewer line was good and clear. Prior to him oming out for this second sevice call he stated he would bring a camera to look at the sewer line. When he arrived he said he forgot to bring the camera to view the inside of the sewer line. He was called out to honor his services approximately a month later. He refused to come out. He had a contract with the company that I pay monthly to have sewer line coverage. He originally asked me to give him a excellent review, that was the day that he charged me the additional $550. I had to get another company out to unclog the sewer line again, this was my third service call. They unclogged it, use the camera, show me what what they were seeing with the camera. Needed a new sewer line. The 4th time was the day after this company came , unclogged temporarily until they could complete job properly. This company did what they were supposed to do. I would have never needed 4 service calls if Carl D'Angelo Plumbing did a professional job during the original service call.

Great experience with Carl. He was responsive and always communicated proactively. His crew was professional and efficient. I was definitely recommend!