Home Services reviews in Cranford, New Jersey
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Clean net of NJ Reliable, efficient and sparkling clean Commercial Cleaning Services. Happier workplace.
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I have been with CleanNet USA for some time now. I met with Ed Tahiry on the initial meeting, gave me all the information needed. Only concern I had was if I had to quit my job. Ed explained most account are night time with Key so I would be able to clean after hours. Month later I decided to invest, Three years later I could not be happier I nearly tripled my MGI, quit my 9 to 5, have 4 employees and have the support I need . After the first year of hard work year by year it becomes easier to manage as long as you stay on top of it.
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Cleannet of nj has been awesome from initial meet and greet to transition of cleaning crew and even made few suggestions that make a huge difference.
They come once a month personally to check on services. Tried a few different janitorial companies CleanNet and Edreese are truly in category of their own!
Highly recommended -
Shout out to clean net of NJ! They’ve gone above and beyond! They are courteous, respectful and extremely professional in every manner. Highly recommend using this company, definitely a 5 star organization!
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The service was amazing!! I highly recommend cleannet for your cleaning needs. Also as far as customer service when you call they greet you with nothing but kindness. Great cleaning service overall!!!😄
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My experience with Heinz from CleanNet was excellent. By far the easiest and most knowledgeable person to work with. Highly recommend CleanNet and their service!
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The cleaning service was great! All expectations were met. Would recommend!
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Cleannet has made it successful for us here at the office to have a nice and clean office. Thank you for all the years of dedicated work. And everyone in the office are such helpful and friendly people.
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One of the worst cleaning services I have ever used. I cannot recommend CleanNet and here's why:
First off, the cleaner they sent was terrible. Basically, CleanNet sells a Franchise to random buyers, and that's who cleans your location. After a month of two of the cleaner missing various plant locations, I had to take him around a few times until he could find the bathroom he kept missing. For months after that, they barely kept up the work load. They never dusted once, never cleaned any sink or surface. They often missed changing trash liners supplied by us, and didn't perform the work in the contract, however CleanNet will still invoice you even though their people are non-conformant. Even after quality audits, nothing was corrected.
Next off, the cleaning screw did not sanitize bathrooms, but left it in a more unsanitary condition than before.
- They only vacuumed the floors 2 weeks after a quality audit.
- There were mornings I would come in, and there would be blue toilet bowl cleaner streaks in the toilet, but the service did not even know how to use a brush to move in the toilet bowl cleaner. When they could not get the color to change, they started pouring surface cleaner I had bought into the toilet which was a different color. One was toilet bowl cleaner, one was surface bleach, that's how I knew.
- Site staff had told me they had caught them one time using the toilet brush, dipped it into the toilet bowl water, and then proceeded to clean the toilet seat with the brush.
- Site staff had informed me the cleaning service had gone into the bathroom with a mop and a mop only, closed the door, and the floors and all surfaces were nice and wet afterwards.
Now for the contract:
- They hold you to giving them 30 days to correct each individual issue. They came out for a quality audit, and it took 30 days to correct individual issues. Technically under contract they have 30 days to do so to come back within compliance until you make another complaint and start a new clock.
- The language in the contract is pretty genius for CleanNet. Whoever signed it at my company did not read the contract. Basically, if they don't clean the site, you have to give them a chance to reconcile with the existing cleaner. If that doesn't work, they can re-franchise your location to a new buyer. If that fails, and the cleaner is not cleaning, you cannot break contract under a year without buying out. We are in that process now. Pretty much paying for services not performed. I can't wait until this nightmare is over.
As a customer, I was appalled. They actually had companies call our company for reviews. -
Highly recommend CleanNet of NJ. I used so many other cleaning companies but none are like CleanNet of NJ. They are number 1 in my book!!! Thank you for such amazing work!
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We recently hired CleanNet for a full window cleaning at our facility and the results were outstanding!
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I love cleannet of New Jersey. I will refer cleannet to anyone. They are organized and have procedures in place for optimal quality services. Isamar is always positive and bright and Keith always makes sure that we receive a quality clean.
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Worked with Heinz in sales. Very professional and detailed! Prompt call backs all questions answered and excellent knowledge of the products and services. The service itself was exceptional and would recommend them happily.
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I have been using Cleannet Cleaning Services in New Jersey for several years now and I've been very happy with them. They do a great job of cleaning, but they also pay attention to any special requests that you might have. You won't be sorry if you hire Cleannet Services!
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I am a physician in practice in NJ for 20 years. I hired Clean Net in 2013. The cleaning service was good, until I chose to terminate their services. They make it almost impossible to terminate their "contract", and they constantly change what the agreement says and what they "require" you to do to terminate their services, including demanding to know why, letting you know that you have 30 days, then 60 days, etc. Read your contract before you ever hire this company. They should not be in business due to their shady practices.
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Cleannet is a great company providing excellent and professional service, definitely recommend them, thank you
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I have used cleannet of nj for many years. I remember Tiffany before she was the top person. I have also dealt with the lovely Maria. Cleannet has done an excellent job with my needs and concerns in the office. They come around and do spot checks and address all issues . My current person Valentina and her nephew have been wonderful. I would certainly recommend and give references for them as a cleaning service
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Salutations to clean net of NJ! They are courteous, respectful and extremely professional in every manner. Highly recommend using this company. They go above and beyond, from the initial staff contact to the completion of the job. Very thankful.
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i wish i can leave 0 stars. this cleaning company is sub par. the only people worth it was the actual cleaners and the previous receptionist. management was extremely rude and it seemed like they don’t know what they are doing. honestly, management needs work. thank you!
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I am beyond impressed. The service was nothing short of perfection and the cleaners were extremely comfortable! Thanks so much.
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Isamar was a great help very professional and knowledgable, helped me with all my questions and concerns!! I highly recommend cleannet services!! After having my floors striped and waxed my office floors looks brand new!! Thank you cleannet for providing such an amazing experience.