Milu Legacy Cleaning

Excellent service!! Always satisfied. They are very thorough, efficient, professional, friendly and polite. My apartment is always completely spotless. Well worth the time and money. You won’t regret it!

Extremely disappointed. Paid for a deep cleaning/post construction and wall cleaning. The bathroom vanity lights, kitchen shelves, oven, lazy susan, appliances, top of fridge, stove knobs, and behind the knobs were either not touched or not cleaned well. With the holidays, it took a few days to reach out and let Pamela know of our disappointment. I was immediately met with wild accusations and claims that I should have done more to resolve this. I was also accused of LITERALLY monitoring the girls when I called to clarify what the wall cleaning entailed because they were only wiping it down with a paper towel. I explained to Pamela that I was home for a portion of the time and did not oversee every detail because I trusted the cleaning would be done professionally. She continued to berate and accuse me and said that if I had reached out the same day/day after I'd receive a full refund but after many accusations and telling her I no longer wished to participate in the toxic back and forth she finally provided a partial refund. The cleaning ladies were extremely nice and I initially gave the benefit of the doubt they either had an off day or the services were not communicated well but with Pamela being extremely unprofessional and rude, I would not recommend this business.

Did a beautiful and very thorough clean before listing my property. Very professional