Electrical reviews in Edison, New Jersey

This company should be ashamed to call themselves “Dependable.” A few years ago, they installed a cheap, bottom-of-the-barrel electrical panel in our home, and it’s been a disaster ever since. Now the situation has become outright dangerous — sparks are flying out of the panel, and we’ve lost hot water. This is a full-blown emergency, and these people couldn’t care less.

We booked an appointment WEEKS ago, and when we called to confirm, they acted like they’d never heard of us — tried to gaslight us into thinking we called the wrong number (we didn’t). Then, instead of fixing their own mess, they canceled our appointment like we were the problem.

To make matters worse, the woman who answered the phone was rude, dismissive, and completely incompetent. No professionalism, no compassion, just attitude and excuses. She clearly had no idea what she was doing and made an already stressful situation even worse.

This company is a complete joke. Their work is unsafe, their staff is unqualified, and their customer service is nonexistent. They endangered our home and then abandoned us when we needed help the most.

If you value your safety, sanity, and money — DO NOT use Dependable Electric. They’re not just unreliable — they’re a liability.

I called Dependable Electric at 10:20 AM because of a potentially dangerous situation (smoke coming from an outlet). The person who answered assured me their crew was out on jobs but would come as soon as they were done, between 12 and 3.

I didn’t call anyone else because I wanted to give them the business and trusted they would show up. When I didn’t hear anything, I called back around 2:15 and left a voicemail. Later, I finally got a call back — at 2:30 only to be told they wouldn’t be able to come at all..!! When I reminded them they had told me someone would come, they insisted they only said they would “try.”

This left me without help for a serious electrical problem and wasted valuable time that I could have spent finding another electrician. To be told I should have called someone else after being asked to wait was extremely unprofessional.

I would not recommend Dependable Electric to anyone who values reliability or clear communication. Ironically, their name is the exact opposite of my experience.

Electrical supply see cappy for sales

Best electrical supply house in the area. The owners and staff are top notch if you need something they do not have in stock they will get it!!!!

Great guys are always willing to help ..they have it all for electric

Just easy to find and the hours of operation works well for me.