Water Damage Restoration reviews in Garfield, New Jersey

I have been working with George and his crew in my basement for a water heater leak. They were great and very clean. 2 days and done without any mess. THANKS for the professional work .

George was great to work with!! He made the entire process as seamless as possible. We had a flooding issue in our home from some broken pipes and a newborn baby in the house. The crew did an excellent job! They worked fast and efficiently and by the time they were done it was like the flooding didn’t even happen!
Highly recommend if you’re in an unfortunate situation like us

I would like to express my sincere gratitude to PuroClean of Garfield for their prompt and professional service. I encountered an urgent situation with water damage that severely affected the walls and floor of my basement, resulting in the growth of mold and an unpleasant odor that permeated my entire house.

I contacted PuroClean, and they responded swiftly, arriving at my property within 24 hours. The paperwork process was efficient and straightforward, and they kindly handled all communication with my insurance company. Their team worked diligently to rectify the situation, and I am pleased to report that everything has been successfully restored.

I would like to commend Kristel Kidonis for her exceptional customer service. She provided invaluable assistance throughout the process, patiently answering all my questions and guiding me through the paperwork via phone calls and emails. As a homeowner, it was reassuring to work with a company that offers comprehensive services, ensuring that my home is not only restored but also safe and pleasant to live in.

I highly recommend PuroClean of Garfield to anyone facing similar water damage issues. Their professionalism, efficiency, and commitment to customer satisfaction are truly commendable.

Absolutely outstanding experience with PuroClean of Garfield! From the moment I reached out, their team was incredibly responsive and professional. They arrived promptly to assess the situation and provided clear explanations of the remediation process. The technicians were knowledgeable, friendly, and respectful of my home.

Their attention to detail and commitment to thoroughness gave me peace of mind during a stressful time. The results were beyond my expectations, leaving my space clean and safe. I highly recommend PuroClean of Garfield for anyone in need of restoration services. They truly go above and beyond! Five stars without a doubt!

George and his crew drove all the way down to help Floridians with the hurricane damage! Talk about literally going out of their way to be of assistance! They were quick to answer my request and took good care of me, keeping me posted on their progress each day. They worked from early morning until late evening all the while still being so kind and friendly. They did a fantastic job and were an overall pleasure to work with. They are still here helping others to get their lives back together. Would highly recommend this company again and again.
Thanks George and Crew!
Toni Pena

Thanks to my insurance company, I was put in contact with PuroClean of Garfield. The water heater was apparently leaking for a long time (months?) that ultimately became apparent with the warping wooden floors in a finished basement. PuroClean was very attentive, responsive, and effective. I was impressed by the effort they put in to ensure that the water was coming from the defective water heater only. They took care of the furniture removal / storage, the removal of the damaged material, and the drying of the remaining undamaged material. Today, after the repair, all is back to normal with zero signs that we ever had a water leak.

George and his team were absolutely amazing!! Very kind and caring!! He explained everything and answered all our questions.
His team came out right away to cover our roof. You’d never know our ceiling was leaking water or ever had water damage. They really did an amazing job and made it look as it looked before the rainstorm damage. Very professional and helpful!! Highly recommended!!

George and Matt are super nice and professional for the service. We had a sewer broke to cause basement water damage, they were referred from insurance company. They keep the good communication all the time and very responsible. Highly recommended!! Later on, we happened to have another painting and carpentry contractor came to estimate the restoration project, also saying we are lucky to find the right team. So, George and Matt are not just good from customer perspective but also have good reputation from peer review!

George and Kristel Kidonis are miracle workers! What we thought was simply an overflowing 1st floor toilet, turned out to be a sewage clog that flooded our main floor and destroyed our basement. Our insurance company connected us to George’s company, and one of their key employees, Matt, was sent that very same day, to start the mitigation, working past 10 PM that night.
As a result of the incident, all our wood floors and partial walls had to be removed.
The workmanship that PuroClean displayed was masterful. Every worker they sent here were experts in their field. Between the basement repair, the new wood floors and walls, the bathroom replacement and the painting, George and his employees made a terrible incident a lot easier to deal with.
If you need a mitigation company, PuroClean of Garfield is the one to call.

We had a major flood in our house and after having problems with another contractor, our insurance company referred us to George and Puroclean. He was a godsend! His workers are dependable (very), competent, kind and understanding. George explained every possibility, clearly and honestly.
It is a pleasure to now have someone to call and depend on, knowing any work will be done conscientiously and well. We cannot recommend him highly enough.

I can’t tell you how amazing and professional George and Krystal were helping me during a very difficult time. Not only were they timely, they were personable, and they answered all my questions and made me feel extremely comfortable! I can’t recommend PuroClean enough. George is extremely knowledgeable and gives you a multitude of options. Thank you for all your help!!!

George Kidonis and his Team did a fantastic job. Our furnished basement was very badly damaged by a gutter drainage problem. They came immediately, cleaned the basement (looks like new) and fixed the gutter problem. In addition, they inspected our entire basement for potential other issues: Detected a small leakage in the boiler room and fixed this also immediately. Great Team, Outstanding Job, Very Reliable, High Efficiency and Quality, Reasonable Price.

We had an amazing experience working with PuroClean and especially George and Kristel Kidonis. They have extensive knowledge in dealing with some tough situations and provide such professional service in many urgent cases. We had water coming into the basement of our home not only were they immediately responsive, they helped us deal with a bad situation with perfect remediation a lot quicker than we ever imagined. Their entire team was efficient, experienced and very pleasant to engage with.
Highly recommend!

George and his entire team were great to work with. They are incredibly responsive if a problem arises. They were trustworthy and their work clearly demonstrates expertise. I wouldn’t hesitate to use them again if the need arises.

George and his crew were excellent. Had a fairly large amount of mold that required demolition and reconstruction. Puroclean were very thorough and remedied the mold. They also did an excellent job cleaning up. George was also very upfront with everything and fair with his pricing.

PuroClean of Garfield did an absolutely outstanding job on my property. I had significant water damage in my basement, and their team responded quickly, professionally, and with real expertise. They thoroughly assessed the situation, explained everything clearly, and got right to work.
Their technicians were respectful, efficient, and incredibly detail-oriented. They not only took care of the water damage but also made sure the entire area was clean, dry, and safe. The level of care and dedication they put into their work gave me real peace of mind during a stressful situation.
I’m truly impressed with their service and highly recommend PuroClean of Garfield to anyone dealing with water damage or restoration needs. They exceeded my expectations in every way!

From the very first communication I had with Puroclean of Garfield, I could tell right away that it would be a positive experience. George and Kristel explained every step clearly and they addressed all my questions. From start to finish, everything ran smoothly and I received exactly what was agreed upon. They restored my flooded basement quickly and efficiently. I highly recommend them!

PuroClean of Garfield: Outstanding Water Damage Remediation
I highly recommend PuroClean of Garfield for their exceptional water damage services at my condominium.
Their team was immediately responsive and arrived quickly, demonstrating extensive knowledge and professionalism. They thoroughly assessed the damage, explained the remediation process clearly, and started work without delay.
The technicians were meticulous, respectful, and highly efficient. They ensured the area was completely restored, dry, and safe, greatly minimizing the stress of the situation.

PuroClean of Garfield delivers expert, reliable service. They are truly the best choice for water damage restoration.

Thank you, everyone!

— Lester

My foundation flooded and destroyed my entire basement. PuroClean of Garfield made what could have been an absolute nightmare into a manageable experience from start to finish.
From the moment they arrived, the team was professional, punctual, and clearly knew what they were doing. They assessed the damage quickly, explained the restoration process in plain language, and got straight to work. Every single person on the crew was hardworking and took real pride in the job. They didn't cut corners or rush through anything.
What stood out most was their reliability. They showed up exactly when they said they would, kept me updated throughout the process, and didn't leave until the job was done right.

After a very stressful situation, George and PuroClean of Garfield was exactly what our family needed. They responded quickly, showed up when they said they would, and immediately helped us feel like we weren’t facing this alone. The crew was respectful, professional, and incredibly mindful of our home and our children throughout the entire process.

They worked efficiently without cutting corners, kept us updated every step of the way, and made sure everything was handled with care. From cleanup to odor removal to making the space feel safe again. Their compassion and urgency made a huge difference for our family. If we ever needed these services again, we wouldn’t hesitate to call them first. Highly recommend.