All reviews for Gladiator Services

Write a review
    5

    So far, my experience has been stellar. I had a cracked iron caste drain pipe underneath my basement floor connected to the washing machine so I was pretty nervous about getting big job done. Gladiator Services held my hand through every step. The cement is drying as we speak and next week they come back to hook up and balance my washing machine.

    The owner, Jim called me over the weekend and answered my questions - he was great.

    The techs, Darek, Nick and Austin were prompt, professional, knowledgeable. I felt extremely comfortable throughout the process.

    I look forward to using them for all my future plumbing needs.

    5

    We have a rental property that needed a hot water heater ASAP
    I called my regular guy he couldn't do it so I called Gladiator and Chris said I'll send a man out now, he did and by 1:30 in the afternoon it was done. This started at 8:20am.
    Gladiator will be our go to for now on, they are efficient, courteous and their pricing is in the ballpark with everyone else.
    Thank you Gladiator, and of course Chris

    5

    I just purchased a townhouse and needed a new water heater, two toliets replaced, shut off valves for the sink, dishwasher and laundry. Gladiator did all the work for me. Nick was very conscientious and professional doing the work. I was pleased the way everything came out.

    5

    I recently had an issue with my hot water, and after some searching, I decided to go with Gladiator Service . I couldn't be more pleased with the service! From the initial call to the completion of the repair, everything was handled professionally and efficiently. The technician arrived on time (although there system was cursed that day) they , diagnosed the problem quickly, and clearly explained what needed to be done. They were respectful of my home, worked cleanly, and most importantly, fixed the issue right the first time! My hot water has been running perfectly since the repair. If you're looking for reliable, skilled professionals to fix your hot water problem, I highly recommend .
    Gladiator Services, service all around!

    5

    Amazing customer service! Our hot water heater randomly shut off and Nick did a great job walking me through how to get it running again over the phone. No visit necessary, just a genuine courtesy. Very knowledgeable and highly recommend!

    5

    Gladiator Services were wonderful to work with! Nick Dinev was prompt, extremely helpful and knowledgeable of our leak. He eased our fears and successfully took care of our issue. Also, they did this all on a Sunday afternoon!

    5

    Just got my water heater replaced with Gladiator and I am super happy with the service and support I got from everyone in the office and also from the field technicians (Kiko - Steve - Dave).

    Thank you so much guys! I will definitely recommend you guys to my family and friends.

    5

    Gladiator Services did an outstanding job replacing our AC condenser and furnace! A huge thank you to the team: Jim, Nick, John, and Gunnar. Out of all the quotes we received, theirs was the best price. Despite the heat wave and their busy schedule, they accommodated us on short notice as we were expecting a baby. They were extremely professional and worked hard to ensure everything was in perfect working condition. I also inquired about an expired promotion for a free water heater, and Jim honored it even though he didn’t have to. Thanks to Gladiator Services, all our major problems are resolved as we prepare for our baby’s arrival, giving us much-needed peace of mind. We will definitely look to them for any future needs!

    5

    The team at Gladiator Services was nothing short of professional and diligent. Their personable staff made sure to address any concerns and installation of our AC unit was a painless process. Would 100% hire them again.

    5

    Above and beyond service provided by Nick. We had an emergency with our toilet and he came to the rescue. Extremely professional and clean. Excellent price explanation and estimated final cost. I am more than happy!!!

    5

    Great service on all fronts! Chris answered and got me an appt within an hour for a leaking water heater. Nick came and diagnosed the issue within a few minutes and went to work replacing a valve. Walked me thru some other trouble spots to look out for and explained everything in detail. Could not be more grateful for their professionalism and sense of urgency. Will definitely use them again for any HVAC issue. Thank you!

    5

    I called Gladiator services when we had no heat in our house and they came within minutes of my call! Nick did a thorough evaluation and even though we needed a new boiler the process was easy and efficient! They do excellent work and our house is nice and warm! I highly recommend this company!

    5

    A previous plumber from another place couldn’t clear the clog in my old house trap. I had to personally vacuum my house trap a few times a week to make sure we had water flow out the drain. I was eager for a permanent solution and took advantage of Gladiator Services' discount deal, and what impressed me was their meticulous approach. Nick managed to remove stubborn calcium deposits that had been missed before. I'm also looking forward to receiving the estimate for removing the house trap. Overall, it was a professional and comprehensive service. Highly recommended!

    5

    Had a great experience with Gladiator and Nick. He not only made sure my furnace was running smoothly but also took the time to educate me on how my heating unit works. Always appreciate an easy online booking system as well. Overall positive experience and will be coming back to Gladiator in the future. Thank you!

    5

    My experience with service from Gladiator could not have been better. Work was completed in a timely fashion, clean up was amazing, the workmen were polite and kept us informed on the state of the jobs. I highly recommend Gladiator Services to anyone needing plumbing, heating or air conditioning work done.

    5

    We’ve been using Gladiator for all of our plumbing and heating needs for close to 3 years now and have been extremely pleased with their service. In 2023 they replaced our steam boiler and recently they replaced our hot water heater.

    We found water in our basement and it turned out the hot water heater had been leaking and needed to be replaced. I made the call at 4:30pm on a Thursday and Gladiator had a new hot water heater installed by 8:30pm that same night. Nick and Gavin were the technicians who came by and were informative, fast and friendly. I would highly recommend Gladiator.

    5

    I recently had Gladiator Services replace one of my AC units, and I couldn’t be more impressed. From the initial contact, they were incredibly easy to work with and were able to schedule me on short notice. The team that arrived was professional throughout the entire process and did great work.

    I highly recommend Gladiator Services for any HVAC needs. Their combination of professionalism, quality work, fair pricing, and exceptional customer service makes them a standout choice. They’ve earned a loyal customer here.

    5

    Polite, prompt, responsive and reasonable. What more could you ask for? Gladiator installed our new AC this week. Could not have been happier with the job! The install was done perfectly! Diego and the installation crew were friendly, neat and proficient! They went above and beyond. Definitely recommending Gladiator!

    5

    Gladiator Plumbing is the best! Jim, the owner, is an absolute professional — knowledgeable, honest, and reliable. He showed up on time, explained everything clearly, and made sure the job was done right the first time. It’s rare to find someone who takes such pride in their work and truly cares about their customers. I wouldn’t use anyone else for plumbing — highly recommend Jim and the Gladiator Plumbing team! 💪🚰

    5

    First off, Jess in the Customer Service Department is aces. She is fabulous and gets things done right and on time.

    The Service Department (Nick/Luke) you could not have more professional and knowledgeable people. They discovered the issue with ground water I was facing outside my home. And semi faulty sump pumps that needed to be replaced.

    I’m glad they were the ones who came and serviced my home. I would not want any else. I highly recommend Gladiator Plumbing for your home.

    5

    My hot water heater broke on 12/30. I called up Gladiator Services, and they came out within 15 min to assess the situation. Within 1 hour Nick and the owner were already working on replacing the hot water heater. I cannot be more satisfied with their services. I would recommend them to everyone.