Plumbing reviews in Jersey City, New Jersey
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Their crew handled water heater repair in my home and did a fantastic job. The plumber diagnosed the issue quickly and fixed it efficiently. Everything is running smoothly now. Very satisfied.
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Water kept dripping from the kitchen faucet so I called this plumbing service and their plumbing team replaced washers and tightened connections and I really appreciate the plumbing team for restoring the faucet perfectly.
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Kenneth and Rowland were the best plumbers I've ever had service my home, especially after hours and on the weekend! They were highly professional and offered excellent customer service!
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The workman brought his own equipment, shielded the cabinet and floor from runoff, double-checked that the snake was going in the appropriate direction, unplugged the clog, and was very courteous and patient in answering all of my questions. I've used them before and was never disappointed. Kenneth was excellent, and I would strongly suggest him.
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Technicians are very professional and provide quick and prompt service. They were able to assist me in resolving my issue with a leaking drain pipe and assessing any extra damages all on the same day.
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The techs, Kenneth and Rowland were exceptional. They installed my new dishwasher and carted away the old one. He was really courteous and professional, and I would highly suggest him.
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I love cooking but needed an upgrade. The garbage disposal installation by Jersey City Plumbing was fast, affordable and works like a charm.
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THIRD great experience with Jersey City Plumber ! Rowland was extremely helpful and got the job done right and fast. Appreciate it! SECOND great experience with them. They get here quickly and are honest and fair. Rowland did a great job. Thank you!
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All our cast iron pipes collapsed under our home. It has been a nightmare. Rowland and crew showed up and did an amazing job. They were very professional, answered all my dumb questions and keep me up to date with the progress. This was a huge job. They even finished the job quicker than anticipated. Communication was on point! Many thanks for that!
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We called Jersey City Plumbing when we thought we had a hidden leak and their leak detection was spot-on. The tech was polite and found it fast. Problem solved!
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My house needed backflow testing and Jersey City Plumbing took care of it without any hassle. Their team was on time and explained everything clearly. I’ll definitely use them again!
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I had Jersey City Plumber come out and replace my 15 year plumbing system they gave me the best price and installed it the very next day. The technicians who came out were excellent and very courteous. It was an overall great experience and I will definitely be a repeat customer.
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Our basement started flooding after a storm and we found out the sump pump had failed. Jersey City Plumbing came right out and completed a sump pump repair in no time. They explained the issue clearly and even gave maintenance tips to avoid future problems.
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We had Jersey City Plumbing out for trenchless sewer replacement and the process was way better than I expected. The expert explained everything clearly and got it done without disrupting the yard.
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Extreme Price Gouging: Charged $2,000 for a 1.5-hour Snaking Job that Failed IMMEDIATELY. Totaled $3,500+
I called them for a main sewer line clog. The technician gave me two options:
Hydro-Jetting: Quoted at $3,500.
Snaking: Quoted at a significantly lower rate, approximately $300 for the first 10ft and $175 for each additional 10ft.
The Massive Overcharge
We chose the snaking option, expecting a final bill well under $1,000 based on the verbal quote. The job took less than 1.5 hours, but the final invoice for the snaking was an unbelievable $2,000. This is an outrageous price for a routine residential main line snaking.
My research shows the industry average for this service is typically $300-$600 (Source: Major industry service sites), making their final charge 4-6 times the standard cost. We feel completely taken advantage of and misled by the bait-and-switch on the initial quote.
The Service Failure
Compounding the problem, the $2,000 snaking was completely ineffective. The main line clogged again the very next day.
When they returned, they insisted on the $3,500 hydro-jet service. They eventually agreed to perform the hydro-jet for an additional $1,500 (since they had already collected the $2,000).
Our total cost for a single main sewer line clog is now over $3,500 ($2,000 + $1,500). For reference, the industry average for a combined main line cleaning and hydro-jetting service is typically under $1,500-$2,000, making their initial $3,500 quote and our final paid amount far outside the normal range.
In summary: Jersey City Plumbing and Drain performed an emergency service that failed immediately and charged us an exorbitant, non-quoted price for the failed attempt. Avoid this company if you value fair pricing and effective service. -
Fast service
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Prompt service easy to talk to
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Good plumbers been in business over 50 years
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good service and got the job done on the day i called.
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Very professional, courteous and skilled. Would highly recommend them!
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I felt discarded by them. I couldn't even get them to talk to me let alone come over and look at my problem.