HVAC reviews in Monroe Township, New Jersey

Muy bueno

Kind, professional.

Excellent.

Very professional outfit

Always fast & reliable service! Highly recommended.

Santo is the best! Reasonable prices, professional work, no hassles!

Great team. Santo is the best. Won't go anywhere else.

I have used this company since I moved in to the neighborhood. They were the company that upgraded the original equipment and is very convenient to come in to check and service the ac/heating equipment

During this heat wave, they sent a tech out right away. They fixed my problem and had some good advice about attic fans. Friendly people ! I highly recommend them.

Santo was the absolute best. Replaced entire AC system, replaced boiler. Would recommend to everyone I know. Go with ICC, one of the best decisions we ever made for our home. Thank you.

Sorry to say that this company does not hold the stellar reputation it once had. They have failed in helping my 89 year old mother sustain heat in her home after many visits.
A competitor air conditioning company came in and after 2 hours of dealing with faulty old wiring (never attended to), they had my mom toasty warm.

Arrived 30 mins after I called as he was local. Santo Diagnosed and Fixed an issue (He replaced a faulty capacitor) for a fraction of the cost that the original installer was asking. The other company quoted a 3500$ compressor replacement despite this unit being <6 years old. I am glad i looked for a second option.
Santo is Professional, honest and reasonable. Couldn’t ask for more. Thanks for your help santo. You have a customer for life.

My mother is 70 and has been living in a hot, humid house for FOUR DAYS because of ICC. Yesterday they came out to fix the unit. They claim to have replaced some board or another, said it was all fixed and drove away.

It wasn't fixed.

Her so-called service contract with this place is useless. They don't return phone calls, they don't check their own work but they do make sure to pocket people's money on that joke they call a "service" contract.

Tomorrow it's going to be 87 degrees with 100% humidity and in desperation my mom tried calling this company again - now, remember, she pays good money for an annual service contract.

And what happened....?

My mother finally reached the owner on the phone at the end of the day and he told her to kiss his ass and drop dead. He gets a 1 star for manners too.

Save your money and avoid frustration. Skip this place.

I live in an adult community in Monroe and have used ICC for all of my heating and cooling work. They have ALWAYS been prompt, efficient, polite and fairly priced. I have no connections to this company but would not hesitate to recommend them for your heating and cooling needs.

My family has used ICC for over thirty years. New water heater, new A/C Units, new furnaces etc. And when we need a service call they are usually on-site within an hour to help us out. They go well above and beyond what could be expected. Even after moving out of the immediate Monroe Twp.area and up to Westfield, we still ask them to drive a bit out of their way to address our needs, the bottom line is we trust their work. Highly recommended, wish we could give them six stars!

The best around! Always reliable!! He always goes above and beyond! Definitely recommend!!

We have used ICC since we moved to our new house. Every time, whether we scheduled an appointment or called with an emergency, the service has been fast, reliable and reasonable. They are not looking to spend your money and will not overcharge you. Even for a simple repair they are so much better priced than other HVAC companies we’ve used in the past. We highly recommend ICC and thank them so much for fixing our heat so quickly today and always providing great service.

We just bought a new home. The AC unit is past its prime and we thought we would need to have a new one installed so based on ICC’s reputation we called them for the job. We could have easily been “upsold” on a new AC system but instead they were able to service our system quickly and the service charge was EXTREMELY fair. We couldn’t be happier knowing we have found a very trustworthy HVAC company.

I don’t get impressed too often. ICC impresses. Anne Marie was wonderful to deal with, from scheduling the estimate to holding an installation date for me as I committed to another estimate and to guiding me through all the in betweens. Santos came in with an extremely reasonable and fair price for a quality product. Todd, Marcus, Robert and John worked hard, meticulous and clean doing the install on a pretty hot day. This company is old school American blue collar. I recommend them highly for their honesty and hard, thorough work!!!! 🇺🇸

I had an emergency at home, and Santos was quick to respond. He was reliable, knowledgeable, and honest about what needed to be done. He solved the issue fast without pushing unnecessary services. Highly recommend him for anyone in need of trustworthy service!

Very Professional, Neat and Best Pricing available ! ( believe me I checked )
The office staff Ann was very helpful and efficient! I definitely recommend them !