Refrigerator reviews in Nutley, New Jersey

Great fix it co.....and people are good people

great service quality company

Very on time responding immediately

We use them for all the properties we manage and they have always come through and get the job done.

I would highly recommend these guys. Friendly, prompt service. Owner came out to fix my fridge and ice maker. Look no further these are the guys you need to call.

Fridge Fix fixed an Ice tray issue for our sub zero freezer saving us a costly replacement! Technician was very knowledgeable, polite, and thorough. Overall highly recommend!

Ernesto, is prompt, timely, knowledgeable and kind. He fixed our issue quicker than we could have imagined. Great person and great company!

Ernesto was fantastic. I would highly recommend him for all your appliance needs. Ernesto diagnosed the problem quickly and charged a fair price.

Our subzero stopped working the day we moved in! Ernesto came over on a Saturday and was able to give me a quick fix until the part came in! He was fairly priced and reliable! Highly recommend

Ernesto is an honest, honorable, highly skilled refrigerator repair man. He fixed my built in refrigerator when others couldn't! He wouldn't even accept payment until he was sure it was fixed. He's one of a kind!

Ernesto showed up at the start of appointment window and was able to successfully clear out the frozen and clogged freezer drain. The work was done quickly and professionally and at a fair price. I was dreading having to buy a whole new unit but it's working just fine now.

Excellent service. Got an appt. next day and Ernesto was punctual, professional, knowledgeable and extremely helpful. I thought my 10 year old fridge was on its way out and Ernesto helped confirm that and spelled out my options clearly. He gave some great tips for buying a new fridge, and things to watch out for, as well as a referral to a place I will probably go with, as they, too have been very helpful and professional, and prices seem fair. I really appreciate the good service, thank you!

I was extremely impressed with this company. From the moment I made the appointment with the receptionist, until Ernesto arrived. Extremely professional and on time! While the diagnosis was not what I wanted to hear, he was honest, and did not try to rip me off. When I asked for recommendations, he gladly told which brand of fridge to lean towards and more importantly, which to stay away from. Will be keeping this number should any future issues arise!

It is such a pleasure when a repair company actually lives up to their service and trade. Ernesto is knowledgeable, friendly, and skilled. He repaired our freezer in no time. Highly recommend Ernesto and Fridge Fix!

Ernesto was amazing! Promptly replied to my call for help and repaired my refrigerator. He was highly professional, and charged less than I expected for emergency service. In a world where everything seems upside down, this experience has restored my faith in humanity.

Ernesto did an excellent job repairing our fridge. He was able to help diagnose the problem quickly and the repair took less than 30 minutes. He was also very reasonably priced, he arrived on time and was very polite and professional. His staff was also great and scheduled our service quickly, which is definitely important when your fridge stops working. As someone in the service industry myself, I would have no issue recommending them to my clients.

Sorry, I didn't know you are another company. When I made the following, the website popped out and I believed you are a national chain and this was the headquarters of FridgeFix. We are actually located in Southern California. My apology again. The following is hereby withdrawn:
My husband booked a refrigerator maintenance service online from FridgeFix's website Saturday, October 12, 2024 and requested the time and date for the service to be today(Thursday) afternoon. We provided our about-10-year-old refrigerator's brand name and model number, and indicated what we want is mainly to replace the door seals. We then received a confirmation in our email and cell phone message. The confirmation also said, a technician will call us about 30 minutes before his arrival, from 12:00 to 3:00 on the said day. We waited from about 11:30 but got nothing until about 2:30 somebody called hello at our door. It's the technician. That's no big issue, though the technician explained he didn't know we were told to expect a call before he comes. We noticed he virtually carries nothing with him, no tools, no replacement seals... He explained he called us a few times yesterday, but with his caller ID blocked, added he. We then recalled yes we did receive two or three strange calls with caller ID blocked. Why!? Is there any legitimate company’s service person calling his customer with caller ID blocked? How many people pick up a phone call with caller ID blocked nowadays? He explained he needs the SN for the right replacement seals. He then opened the refrigerator and found the information. He made a phone call and found that the parts need to be ordered from the manufacturer. The cost is $540 and an additional $160 for optional freezer door seal. It will be about $1,000, with labor added, not worth for a 10-year-old refrigerator. We said unlikely we will accept it, we rather buy a new one. Then he charged us $85.00 and left. That’s just for coming, finding the SN, checking their inventory, and making a quote. Nothing else. We believe what his calls yesterday with his caller ID blocked is all about is to make it seemingly necessary for himself to physically show up so that he can make the charge. This could be perfectly done through just a couple of phone calls, without blocking the caller ID, of course, just as many honest companies and service people normally do. Smart way to make $85, but you tainted your company’s reputation and yours personal as well!

Tech and service coordinator were kind, but I have a standard whirlpool and from the time the tech came to when it was fixed was 3 days. Long time to be without a fridge. Feels like they don't have the parts on hand needed to fix common refrigerator models in a timely fashion; thanks for feedback, tech still hasn't returned in the communicated appointment window, so this is still outstanding.

Ernesto came out to repair a SubZero 650 for me and did an excellent work. I was a bit obsessive about finding the right person for the job and not someone who was just collecting a check, and he was that guy. Extremely happy and will keep him in mind for all future needs and references.