HVAC reviews in Ocean Township, New Jersey

I recently had the misfortune of dealing with a contractor who left a bad taste in my mouth. Just two days prior, I had another worker show up who turned out to be unlicensed and overcharged me for services that were never performed. The job was botched from the start, with duct tape holding things together - it was clear they had no idea what they were doing.

However, when the lady on the phone offered a solution, she was very pleasant and apologetic. She got me in to see Bob, who turned out to be a breath of fresh air. He was upfront about costs, respectful, and took the time to wear a mask - it was clear he was committed to doing things right. I would highly recommend asking for Bob and using this company, as they seem to have found someone who genuinely cares about their customers.

Glen was top-notch, setting the tone for an excellent service. The installers, Jeff and Charles, performed outstandingly. Lennox is a solid brand. Joe in the office handled permits and rebates smoothly. This team delivered outstanding results for my heater and air con installation, making them the best company I've used.

They get it right in NJ - consistent quality across their installations is impressive. Proper HVAC setup really simplifies things for us, which is a big plus. Definitely recommend this service.

We hired them to install a humidifier as part of our heating system, which helped alleviate dryness in the house during winter. The cost was reasonable and the job was done well. The improvement in indoor air quality has been noticeable.

The staff were extremely welcoming and reasonably priced. They completed the installation of my entire central air system efficiently, which exceeded my expectations. The whole process went smoothly, with no issues or complaints throughout. Their professionalism left me thoroughly impressed.

We've been loyal customers for years and can confidently say they're the top choice. They consistently show up on time, get diagnoses right, and deliver quality work at fair prices - a rare combination that's earned our complete satisfaction.

Joe Hurley Inc has consistently shown up when we need them. We've worked with multiple properties, keeping contracts with the company on all of them - no issues whatsoever.

This past month I had a terrible experience with a home services company but thankfully Joe Hurley's Christine, Bob and Jeff showed up to fix it. Their kindness, professionalism, punctuality and interaction were top-notch. Highly recommend them for heating and cooling issues - they truly stand by their word. It's refreshing to see a company that actually cares about its customers and has integrity.

Joe Hurley Heating and Cooling has been my go-to for decades. They installed our new system and have serviced it twice a year since. I'm consistently impressed by their reliability, professionalism, and responsiveness - they truly stand out from the rest.

Avoid this company at all costs, it's a huge scam. Two years ago, they installed two brand new furnaces and AC units in my home, costing over $16,000. When I moved in, I discovered one furnace wasn't working and needed a new circuit board and relay - seemingly unnecessary parts that didn't make sense given the unit was barely used. They fixed it, but then another issue arose with the A/C compressor while they were working on it. They sent me a $1400 bill for labor, which is outrageous.

I spoke to Joe Hurley, the owner, who claimed I was out of warranty for labor by a few months and couldn't explain why the components failed. When I pointed out that the units were barely used and should have been in good condition, he became aggressive and dismissive, telling me I'd hear from him by the end of the day. Two days later, there's been no follow-up call or resolution to my A/C issue. It's clear this company doesn't stand behind their products or service - they're only interested in making money off customers like me.

We've been working with Hurley for over a decade and consistently appreciate their professionalism, reliability, and value. The service is always satisfactory at an affordable price.

I hired Hurley to support a local business. Unfortunately, their response time was slow - I had to wait days for them to call back and then schedule an estimate. They arrived on a Thursday, but when I followed up on Monday, they told me it takes time to write an estimate and I should get it before the holidays. This lack of responsiveness makes me hesitant to trust them with any future work, especially for the straightforward tasks I'd expect from a local business.

I wanted to thank Joe and his team for doing a top-notch job on my HVAC installation. They were all very respectful and courteous throughout the entire process. I'd definitely recommend them to anyone looking for a reliable mechanic - they've earned my trust and I won't hesitate to send others their way if needed.

I had a great experience with Joe early from start to finish. He addressed all my concerns during the quote process and showed up on time for the install. He's not only punctual but also courteous and helpful. I'm so impressed, I'll definitely be recommending him to others.

Excellent work! The technician arrived promptly at night to fix the furnace, resolving the issue immediately. Since then, everything has been working perfectly. I'm extremely satisfied with the service and would definitely recommend this company.

The technician provided a reasonable quote for the AC and furnace replacement job. The work was completed efficiently, with tidy installation by friendly and courteous installers. Overall, I was satisfied with the service, finding the experience to be hassle-free.

Joe Hurley's company is top-notch for AC and heating services. The owner, Joe, is a stand-out - he treats customers like family and shows genuine care. His team is knowledgeable, courteous, and thorough, including cleaning services where they remove shoes or wear booties. It was a flawless experience from start to finish, thanks in part to Joe's exceptional service.

Joe Hurley Inc. gets the job done right - their installation was seamless and problem-free. Christina efficiently schedules appointments when needed. They're dependable and reliable, making them worth far more than 5 stars.

My grandmother recently relied on Joe Hurley for help with her AC unit, after years of trusting us to care for our families' needs together. Her grandfather had passed away, leaving her to make decisions on her own, and she was caught off guard when the service rep told her that both her air conditioning and heating units needed to be replaced due to a single issue - a small leak in the valve outside. Initially, Joe Hurley agreed to pay $1,000 less for the work, stating that there were other units within her 55+ community (Cedar Village in Ocean NJ) that had also failed. However, after my husband and I sent in a second opinion from someone we trust, it turned out that only the valve needed fixing, with no major issues with the entire unit.

This situation has left me feeling frustrated and angry, especially during these challenging times when our elderly loved ones are more vulnerable to financial exploitation. It's unacceptable that Joe Hurley would take advantage of seniors in this way, particularly when they're already dealing with uncertainty and fear about their health. The fact that my grandmother will now have to spend the summer without air conditioning is not only inconvenient but also unjust.

I want to know how many other elderly individuals have been taken for thousands of dollars by companies like Joe Hurley. How many seniors are being unfairly targeted due to a lack of understanding or oversight? It's disheartening, especially when we're already facing a global pandemic that demands our compassion and empathy.

In hindsight, I should have contacted Joe Hurley sooner, but the second opinion from the technician took longer than expected to arrive. Now, I'm urging you to investigate this matter further, as internal sources have confirmed that similar issues have been raised within the company before. As a business owner, it's essential to take responsibility for the actions of your representatives and ensure that they're treating customers with honesty and respect.

I'll never tolerate unjust treatment or exploitation of vulnerable populations like the elderly. It's crucial to hold companies accountable for their actions, and I hope that Joe Hurley will take steps to rectify this situation and prevent similar incidents in the future.

We had a great experience with this company, thanks in part to our salesperson Glenn, who clearly explained the costs. The three-man team that actually did the work was led by Anthony, Shawn, and Vaughn - all of whom were extremely competent, knowledgeable, and professional. Their performance exceeded expectations.

I called Joe Hurley Inc. when my Lennox heating system suddenly stopped working, leaving me shivering in a frozen house. They sent a technician over within an hour - Kenny was fantastic! He was friendly, courteous, and knowledgeable. He quickly diagnosed the issue and got my house warm again. I'm extremely satisfied with the prompt service and value.