Constraction reviews in Old Bridge, New Jersey

Our partially finished basement was flooded with ground water right before Christmas. Paul Koft, project manager, and his team were lifesavers ensuring a speedy cleanup during the busy holiday season and working seamlessly with our home insurer, Allstate. Paul was an absolute pleasure to work with. His responsiveness and dedication to solving our predicament was outstanding.

Servpro, took care of my basement very quickly and efficiently. I am extremely happy with their work. When I needed to talk to them, my call was returned in a very short time. I really want to thank Marcel from Servpro. If any of my friend needs support, I will definitely ask them to get in touch with Marcel or their team.

We are so happy about the work done by Marcel Viera’s team. They helped us rebuild the rooms and have been extremely patient and professional throughout the process. I highly recommend Marcel’s team to any future customers.

The team from Serv Pro were professional, on time, cleaned up everyday and did excellent quality of work. Marcel Viera was a pleasure to work with. He made a difficult situation very manageable and run smoothly. I would highly recommend Marcel and his team.

The service I received was excellent. My entire home was packed out. The packers protected all of my belongings, and identified the room they came from. When everything was returned everything was in the same condition as when it was packed. My furniture was placed in the room and position I wanted. Being able to identify the room each box came from made unpacking easy. The honesty and integrity of the company eased my mind as to how my belongings would be handled. I give them five stars.

After a very long plumbing issue getting resolved I was so upset to have to have floor ripped up and dryers going due to water damage. Mike made me feel very at ease by outlining the plan and everything he said happened exactly as he said. Gabriel and his crew were so incredibly neat and respectful of my home. I had just finished cleaning following the plumbing project and with a newborn baby in the house I was so worried about the dust etc.
This crew was METICULOUS and aside from the actual floor being removed it looked like they were never even here. I have never seen anyone work so clean.

I had the unfortunate experience of waking up in the middle of the night to a house fire.
I was fortunate to have good advice and good contractors to help me through this ordeal.
ServePro started the restoration efforts quickly with good attention to detail. The people I worked with were professional, courteous, and extremely knowledgeable.
I felt like they were compassionate to what we were going through.
The manager, Paul Koft, was very helpful in trying to locate a family heirloom that was lost in a severely fire damaged room. His team tried to find it before removing the damage. Although it was not successful, I appreciate his team trying. It meant a lot.

Due to a leak in my upstairs bathroom, my kitchen ceiling has to be replaced. SERVPRO performed the work. The manager provided detailed information on how and when the work will be performed, and the timeline, which was 2 days. They replaced my ceiling, plastered, and painted the whole kitchen. The person (Alexa) who performed the work was very professional, organized and thorough. I was very pleased with the outcome. I will use SERVPRO again in the future. Thank you SERVPRO.

We couldn't be happier with the work that Juan and his crew did for us. Servepro did part of the repair of some water damage in our basement and we are so happy with the outcome. Juan and his foreman Alexi were great. Kept us updated throughout the process and aware of any issues that cropped up. But more importantly when issues did arise, they had different solutions that worked great! If you are thinking of using servepro for any repairs, do it!

They were professional. They were quick, efficient. Efficient did everything that they were supposed to do, and Paul handled it amazingly with his crew.

We had a sudden leak in our house and Paul was quick to help us out by drilling holes in the ceiling, sealing up the room, and running a professional dehumidifier that dried out the problem and prevented a bigger issue down the line. We are so glad we had Paul on the job. He was friendly, professional, and knowledgeable! He treated us like family.
10 out of 10 would recommend!

At the beginning of July, my mother's air conditioning unit malfunctioned and she had a LOT of damage to her house. Ceilings and carpeting (in multiple rooms) and a closet were ruined. Her insurance company recommended SERVPRO. We are so happy that they did. I dealt with Juan G. He was professional, polite, and punctual. He kept in constant contact with me. (By the way, my mom is 98!) He completed the job promptly. We were surprised how soon the work got done. The job itself which included carpet replacement, replacement of ceilings (changed from popcorn to flat), and replacement of sliding closet doors was done perfectly. I would highly recommend SERVPRO and Juan G. if you are lucky enough to get him to work with.

If you experience an unfortunate home or business disaster, contact SERVEPRO of Old Bridge/Cranbury and they will “make it look like it never happened”! They provide professional, efficient and reasonably priced services and communicate with their customers by phone calls or text, through every step from demolition to restoration! Many thanks to Donald (Project Manager for demolition) and his hard working, diligent team of workers.

To Juan and his crews that came to my house there were alot of different crews doing alot of different work.The first crew did all the remediation ripping out all the flooring that was destroyed do to a water leak they did a great job they were there on time taped off rooms to keep dust out also very neat didn't leave my house a mess set up blowers and dehumidifier for a week dried everything out a 100 percent.Then we had the flooring guys come in right after really good guys put down new sub flooring and layed brand new vinyl flooring throughout my downstairs also very neat and never left my house a mess the guys did a very nice job with the floors.Then we had interior guys that did all the painting and the trim work those guys did a great job with the trim and the painting also very neat and never left my house a mess always on time and great work .Also I had 2 brand new window put in the guys showed up on time did great work and left my house neat and not messy.Also we had one part of my house resided the guys came in ripped the old siding down put up house wrap and put the new siding up where there was a leak from wind driven rain now it is a 110 percent leak free they also came on time cleaned up the mess from ripping down the old siding and it looks great.Very happy with all the work that was done in my house 5 stars all the way with everything from Juan setting up the scheduling and getting everything done in a reasonable timing with everyone being on the same page as one another thanks again definitely would recommend

Paul Koft and team did an outstanding job in remediating extensive mold in our facility. Their work was clean and minimally invasive. We thank Paul and team for a job well done.

Elison is an astute professional. He and his crew delivered quality work on time. Glad to have had Serv-Pro as my restoration specialist. 5 stars.

Restoration team fantastic, very efficient and exact. Remodeling project manager Juan was excellent, very knowledgeable, very helpful, on top of the full process. Popcorn ceiling removal and painting came out beautifully.

My husband and I are very pleased with the service. Everything was explained to our satisfaction. The work they did was exceptional and the customer service was superior. Donald was very helpful, knowledgeable and the crew did an excellent job. Should I ever need this type of service again, I have no hesitation on who to call.

Project manager Marcel Viera did a great job coordinating and getting all the work done. This was a complete house remodeling which took over 9 months and he was there overseeing everything. I appreciate Mr. Marcel Vera and highly recommend him for such jobs.

From office to crew - quick response. Constant follow up and maximum efforts to solve the water damage while working under a tight deadline in unusually cold and wintery weather. Even though a water logged carpet and sections of walls in 2 rooms were cut out and removed, the crew did a meticulous job , including clean up. Hopefully, all these efforts worked to eradicate any residual issues. A special thanks and shout out to Paul Kroft who engaged in a great managerial practice called "hand holding" and followed the remediation process with care and attention. Thank you.

We cannot express our extreme joy and satisfaction with Servpro of Old Bridge/ Cranbury.We had corroded pipes under the slab in our kitchen area which resulted in our entire kitchen being gutted (this included not just our flooring, but our cabinets, countertops , and walls )by a plumbing company.This also extended to our family room and dining room flooring due to the digging under the slab to fix the issue.
We first met Marcel Viera, the project manager, when we were in complete distress about our living conditions for the few months it took for our insurance claim to be processed and approved for the restoration.The moment Marcel entered our home we felt we were in good hands, and we were 100 % correct. He understood our frustration, needs, and vision to restore our home, and he communicated that with his workers.
The workers were top notch in every area of the project ( electrical, plumbing, painting, mounting the cabinets, flooring , the making of our countertops, and much more ).They were hard working, trustworthy, professional, friendly, and cleaned up every step of the way when they were done for the day. Each detail was addressed . A special shout out to Johnny., Reuben, and Alexis who were working the most at our home .(All the workers who were part of restoring our kitchen were great.)
I do want to talk about Marcel Viera for a bit. My husband and I could not have asked for a more professional, genuine, knowledgeable, respectful, and harder working person to guide us through this project. We entrusted him with every detail and aspect of our home’s restoration. He was always available to communicate either by text or phone. The communication was reciprocated for he always kept us informed of the day’s schedule, and the steps going ahead. Not only did he communicate with us regularly he was in touch with his workers constantly and always available to their calls to him.
I cannot count the countless times he came to our home to make sure everything was going smoothly.He always made us feel important and that we were his priority. Yet, we know he had many more projects that were much bigger than ours and were worth much more financially to the company.
Marcel was patient with us. He listened, and gave his expert input in all aspects of the project. When we asked for his professional opinion he always tried to make us happy.(Marcel did not try and cut corners with the quality of the materials we were to get to benefit the company financially.)He went beyond what you would expect a contractor would be from a large company. He never rushed us or made us feel we were bothering him (which I know we were lol).
Marcel Viera and all the workers, for the time they were with us, felt like family.When the restoration was completed we felt a sense of emptiness.
I would highly recommend Servpro of Old Bridge/ Cranbury. Marcel Viera and the workers represented the company with the highest quality of work and work ethics
Servpro of Old Bridge/ Cranbury certainly lived up to its name….. PROFESSIONAL SERVICE!!!!