All Shore Plumbing, Heating, and Cooling

Hello. I'm honestly not surprised you don't have me on record because you didn't even have my HVAC warranty paperwork after I spent a month calling every other day to get it from you, only to receive a generic copied and pasted paragraph in a word document from Jason. In addition, scheduling with this company was a nightmare, with technicians showing up to our house multiple times outside of time frames given to us. Our HVAC, which was installed by this company, failed inspection twice. The work was unprofessionally done according to the inspector, and in one instance, a worker placed his dirty tool bag on my brand new couch and left garbage behind on top of our furnace, which is obviously a fire hazard. We are very unhappy with our experience.

We have a commercial grade boiler in our house for radiant heat. We had an obvious gas leak in the burner somewhere and had to turn off our heat. After 2K for parts and 2 visits from another plumber could not find the leak, I called Jason. Jason and his apprentice showed up when another job finished early later in the afternoon and spent 2.5 hours disassembling, testing and checking each joint, valve and area for why it was still leaking. His tenacity and professionalism paid off... he found the leak coming from an uncommon place, warped/ wavy seals between the burner and the tank. Yes, we won't have heat again for a few days while waiting for the part (which will cost next to nothing) but I will call Jason in the future purely for his thoroughness, tenacity and desire to do the job correctly the first time. Thank you!!