HVAC reviews in Palisades Park, New Jersey
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Robbie did an excellent job on the furnace, providing clear explanations and showing proof of his work. He even made smart adjustments to keep the system running smoothly while waiting for parts to arrive. This kind of professionalism is exactly what I'd expect from a reliable service provider – I'll definitely be using them again.
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Marty provided excellent service in what appeared to be sweltering conditions. His courtesy and honesty were impressive, making our experience with this company truly positive. I have no reservations about using their services again and would recommend them to others.
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Mario and Eric were fantastic, providing top-notch service. Extremely thorough and incredibly patient, especially when helping me get my Nest thermostats sorted out during the heat wave.
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Specialized Air arrived promptly to diagnose the issue with my AC on a Saturday. Mike was courteous and efficient, identifying and fixing the problem swiftly. Appreciate their reliable and speedy service.
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The work itself was satisfactory, but what really stood out was the exceptional service provided. The technician's professionalism and genuine care for customers set a high standard. Your company has wisely selected the most capable representatives to deliver top-notch service.
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Roger showed up on schedule and assessed the situation thoroughly. He explained the steps I needed to take to avoid this issue in the future. On top of that, he also installed freon into my air conditioner during his visit. The technician was very professional and down-to-earth - exactly what you want from a service provider. Finding someone like him is rare, so kudos to Roger for being reliable!
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Our home had a moisture issue due to damaged pipes, likely caused by rodent activity. The problem was resolved promptly and the added A/C inspection was priced fairly. Our technician did a great job and we're confident in their work, so we'll be using their services again.
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This company delivers. Their install team, Kevin and Carlos, were top-notch. They showed up early and put in a long day's work despite sweltering temperatures - I was working from home and had to endure it myself in my attic. They took care to protect the workspace.
The service has been solid so far. My wife and I did experience an issue on the 4th of July when we couldn't get the system cooling down. She was using Zoom remotely, which made troubleshooting a bit tricky without the manual. However, support arrived quickly, and they sent over multiple manuals to help us figure it out.
I managed to resolve the problem eventually, but I suspect it was due to user error. Once it worked, I reached out, and they didn't send any further communication about it. It's a bit concerning, especially given their automated system for notifications. They did reschedule my appointment for the next day.
Overall, Kevin and Carlos' install team gets five stars, but the customer care on sales and logistics falls short at two stars. I'm keeping my fingers crossed that the warranty won't be too much of an issue after investing $5k in this system. -
I've had my radiant floor heating system up for 20 years, but finding someone to replace it has been impossible. The contractor sent an untrustworthy technician who didn't get it right. However, after I expressed dissatisfaction, they finally called me back and rectified the issue. They offered a reasonable alternative solution that addresses my concerns. This company gets top marks for its customer service - they followed up, apologized, and made things right.
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Kurt's team and he are top-notch. Their prompt response to our furnace problem during a big storm was impressive. We're really thankful for their help, thanks again Kurt!
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Duncan has been to our home several times, providing excellent explanations of issues. He's a pleasure to have around, friendly and efficient. The annual maintenance plan is also appreciated, particularly with the Apex Heating & Cooling unit he installed, which has served us well over the years.
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I've relied on Weakland's for all my heating and cooling needs since 1997, when we bought our home. Since then, Kirk, Anna, and Shannon have been the only ones I trust to handle my fuel oil-powered furnace and HVAC system. They replaced the furnace a few years after we moved in and schedule regular maintenance every two years. Their prompt response is impressive - I wouldn't consider anyone else for service as long as they're still around.
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The technicians, Justin and Chad, worked efficiently and demonstrated in-depth knowledge of my Geo system. They effectively addressed all my questions and provided clear explanations for the replacement part's improvements. The scheduling process was swift, with timely notifications when they arrived on site. Overall, I had a very positive experience with this team.
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They delivered fantastic service within a day of calling.
The AC repair company figured out the problem and installed a new thermostat - a much-needed upgrade from an old system that had been muddled by multiple thermostats added by a previous owner. They also showed us how to fix another issue we'd been struggling with, which was only explained after we tried it ourselves. We'll definitely be back and wholeheartedly recommend them! -
Charlie installed my home's addition with great professionalism. He arrived promptly, was friendly, and offered the best price among multiple quotes. Forrest's service is top-notch - I'll be hiring him again for sure. Thanks, Charlie!
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The job was done right from start to finish, which is why hiring them for the air and heater fix was a solid choice. A competent and adaptable tech showed up promptly and finished the task within an hour - that's exactly what I needed and got.
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We were very satisfied with Ovie Rod, our technician from Temperature Pro. He came across as friendly, professional, and considerate. Before arriving, he sent us a text to let us know when to expect him. During the appointment, he explained the issue with our air conditioner clearly and upfront about the cost. No surprises! It's reassuring to find reliable businesses in this area for all AC needs.
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This company gets it right! Chris walked me through the process in a straightforward way. When the actual work was done, Jake and Tom made setup seamless. I appreciated how they tidied up after themselves. The whole experience had a positive feel to it.
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The contractor showed up on time, got the job done efficiently, and left it in good condition. He explained everything clearly and was polite throughout the process. Overall, we're really happy with the work they did and would definitely recommend them to others.
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Yesterday I spoke with Elliott about our furnace issue. He was genuinely concerned for our comfort, given we were freezing due to a dead heater. John and Dontae visited my place, presenting themselves as polite and knowledgeable. They answered all my questions, explaining the problem in detail. We left impressed by their expertise.
The technicians, Cameron and David, installed the new furnace flawlessly. Their teamwork was seamless as they removed the old unit and installed the new one. Cameron also replaced my filter efficiently. The overall workmanship was impressive. Dontae did a top-notch job on cleaning the interior of our A/C system, explaining its inner workings to me. This team has exceptional skills; I highly recommend them. -
This technician walked me through the complex HVAC systems with ease, showcasing their extensive knowledge and genuine enthusiasm for their work. They arrived on time and demonstrated exceptional professionalism from start to finish. Their expertise was evident in both diagnosis and repair, which they explained in a clear and concise manner. I appreciate the attention to detail and dedication to customer satisfaction. The result is a more comfortable indoor climate. Impeccable service warrants a high rating.