Reviews of local pros in Ridgewood, New Jersey

Rite Rate sent someone to fix my aircon - it was broken and needed freon and cleaning. The technician diagnosed the issue quickly and fixed it properly. He's professional, friendly, and knew what he was doing. Rite Rate did a good job. If you need repairs, ask for the guy who came out - he's great!

I hired them to replace my water tank after being referred by a perfect review. Unfortunately, the opposite is true - their service was appalling. When I called, the person answering was completely unprofessional and rude. Despite asking politely where they would send someone to assess the job site, he seemed put off and implied that it was my problem if I didn't know the tank's size. When I explained this, he turned aggressive, stating that if I wasn't willing to pay their quoted price of $95, I should look elsewhere. Needless to say, one star is even too generous for this experience.

We had a major water leak under our driveway that made us shut off the main water supply every day before leaving for work. Found them through Google, and they were accommodating throughout the process. Turned up on time and kept me informed of progress. Fixing the issue has greatly improved things - it's been over a month and everything seems to be working as expected. They're my top choice for any future issues; I'd definitely hire them again without hesitation.

We called Rite rate when our AC stopped working during the summer heat. Their technician arrived within 30 minutes of us calling and fixed everything by lunchtime. The tech explained what went wrong, how he fixed it, and tips for preventing similar issues in the future. He also provided some low-cost DIY steps to save money on maintenance and repairs going forward.

Had to get my heating system sorted out. They initially replaced the valve, but it only lasted a couple of hours before stopping again. I called back, and they sent someone over who figured out it was just a loose wire - no extra charge for the fix. The repair guy was super nice; that's why I'd definitely call them again if needed.

Found a great plumbing and heating service in my area - it's easy to find companies, but quality ones are hard to come by. Al and his team stand out for being honest, caring about their work, and not just focusing on zip code prices. They're super professional, tidy, and take pride in their job. Their attention to detail is impressive and they prioritize safety above all else. The service was fast and the price was reasonable. Overall, I'm extremely satisfied with our experience and would definitely recommend them to anyone who needs reliable help.

The old water heater had started making strange noises in the early hours, around 4:30am. I searched online for a local plumber who handled water heaters and got their number. They scheduled me at that time and followed through. Before the appointment, they called twice to confirm the time, then again just before the service provider arrived. The technician did an outstanding job. I was really impressed with the quality of plumbing services.

I recently lost heat at home and called Rite Rate for assistance. They managed to fit me in on the same day, sending a technician who was incredibly efficient and friendly. He took the time to explain everything clearly and walked me through what happened with my system.

The service guy was not only knowledgeable but also courteous and patient, even when my dog got agitated around him. He was well-prepared for our conversation with dispatch, saving us from repeating basic details. Throughout the process, I felt confident in their professionalism. Their service exceeded my expectations, making me highly unlikely to seek help from anyone else for future heating/cooling issues.

We turned on our furnace for the first time this season as temperatures dropped. Unfortunately, nothing came out of it. The company accommodated my early request and sent a technician promptly. They identified the issue and resolved it in under 30 minutes. Their professionalism and courtesy were impressive. Overall, I'm very satisfied with their service and would definitely recommend them to others.

Had a decent experience with this company. My main water line suddenly blew out in the middle of the night, which was really frustrating. I called them just after midnight and thankfully someone answered right away. They arrived within an hour and had our lines fixed within two hours. The bill was slightly higher than expected due to the emergency nature of the job, but it wasn't excessively so compared to other plumbers we've used before. Communication was easy - I was able to negotiate a better rate, which they were willing to provide even without me asking. They seem reasonable in their pricing and are willing to work with you on costs.

I'm genuinely impressed with this service - they're skilled and honest. Our 15-year-old AC unit uses outdated R22 refrigerant, which is pricey. I was getting ripped off by other companies for a small amount.

This company offered a more reasonable price despite still being on the higher end. We got our Freon recharge done, but the technician discovered that the unit is leaking refrigerant slowly - we'll eventually run out of it again. They also warned us that R22 will be phased out globally by 2020. For now, we're stuck with the old unit until we can get a new one installed.

I recently needed help with a clogged bathroom sink and was referred to this company by a neighbor. I was pleasantly surprised by their professionalism and courtesy - they were friendly, efficient, and clearly knowledgeable about what they did. The job was done promptly and at a fair price; we'll definitely be reaching out to them again for future needs.

We recently relocated our salon and had a major water issue that could have gone horribly wrong. Luckily, we were able to get in touch with the previous plumber who used subpar parts - they recommended this guy. He showed up promptly and fixed everything efficiently, being friendly throughout the process. Not only did he resolve our issues, but he also provided excellent follow-up service by coming back twice more for future needs. We're extremely satisfied with his work and appreciate the value he brought to the table.