Reviews of local pros in Rutherford, New Jersey
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We had a Saturday emergency with clogged drains and Jersey Drains Unlimited was recommended to us and they answered our distress call within an hour of calling them and we are ever so grateful for their help!
Not only did they arrive quickly, they provided excellent service in the midst of some chaotic happenings in our home at the time and did not bat an eye at that. And were kind and checked all of our drains to be sure everything was working as it should in addition to the problem. Highly Highly recommend and would use again. -
Jersey Drains are pure magicians when it comes to their work. I needed to replace a sewer line from the house to the street. Craig came in and knew exactly what to do. Using the trenches less pipe bursting method they were able to replace the sewer line in couple of hours. Nothing short or amazing. Very professional and reasonable prices, as well. Highly recommend them.
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Everything about working with Jersey Drains was great. My initial contact was met with a friendly and knowledgeable person answering the phone. They happened to have someone in my area and sent them over within a couple of hours. The guys that came out knew what they were doing and were friendly; and the problem of the clogged kitchen sink/drain was solved in under in an hour. I couldnt recommend this company more.
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Jersey Drain's has been a LIFE SAVER. In both times of physical and financial struggle, they have pulled through and fixed/rebuilt our plumbing from quite literally the ground up.
As new home owners my fiance and I, as most are, were very worried about the older plumbing in our house from both cost and a working perspective as it was poorly maintained (if at all) and really old looking.
Robert has especially come through, giving AMAZING advice on how to not only scale our two family home but also with any extra questions as we have chose to do some of the finishing work. He goes WAY above and beyond, taking phone calls anytime, dropping by when we had a leak from the upstairs bathroom. I cannot express his professionalism, skills and most importantly his kindess. I dont think I could ever find better professionals to work on our house.
I also want to highlight the rest of the team as well, they are all super courteous, kind and open to me annoyingly picking their brains!
Again, I could not have asked for a better group of people to help us out. Thank you to Craig, Robert and the rest of the guys! You truly are life savers! -
Jersey Drains is a God send! Craig and his team are very professional, knowledge, punctual, and take pride in their work. I needed to have a waste line replaced and the trenchless technique they use is awesome. My yard does not look like a war zone and anything that had to be opened up was seamlessly replaced. Sondra is amazing and has the patience of a saint. Unfortunately my city has ALOT of stipulations and are not exactly cooperative- Sondra tackled each issue with the utmost professionalism, stayed on top of the situation, and kept me well informed. I highly recommend Jersey Drains-they made a stressful situation a lot easier to deal with.
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I've had Jersey Drains do two projects so far and they have been phenomenal. First, they changed out the old galvanized steel pipes in the basement into standard modern piping. They did a great job that was certainly difficult (low crawlspace) and were very tidy too. Most recently, they also installed a new vanity, sink, and faucet and removed the old vanity/sink. Nothing but positive experiences so far.
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Craig and his team were extremely honest and down to earth while highly professional. Always made me feel like I was in trusted hands. Robert, who was on site for the entire day was so kind and respectful. The type of person you truly want to do business with. He explained what he was doing every step of the way and it was just overall a great customer experience.
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It was a Saturday and I had 2 extra people staying at my home for the weekend. So 5 total. I noticed my slop sink in the basement was filled with water. So I called the Lyndhurst sewer dept. They came and said I needed a plumber.
I called Jersey Drains and left a message since they were closed. Craig responded within 30 minutes and told me someone would be at my home shortly.
Robert contacted me to discuss the issue and pricing. He arrived within 30 minutes from my call with Craig.
Robert was so courteous and explained the process. He worked with me to limit the water that would spill in my basement.
Then he brought in his equipment which was well kept and perfect for the job. I was impressed with the quality of the care taken to perform the clean out of my sewer line.
He did not mind that I watched his technique and explained what was happening and what I could do to prevent it in the future.
He cleaned up the mess. In fact he repaired a small hole in the pipe with epoxy.
My family was able to shower and get ready for an evening party for my mother's 94th birthday.
Well worth the price to be able to use the facilities in my home again.
Thank you Robert and Craug. -
Craig has been our go to plumber when it comes to routine maintenance of our sewer pipes as well as clogged up sinks. He is reliable and affordable and unlike many repair guys he leaves the bathroom, kitchen, or basement cleaner and better than before he and his crew were there! I was ever so pleased. He also sends reminders for when you are do for sewer cleaning or jetting. I highly recommend his company.
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Craig, Robert and Alex and everyone at Jersey Drains are awesome. I'd recommend them anytime for anything plumbing or sewer related. Jersey Drains always has always answered my calls within the hour and are courteous and respectful. They put in 2 sump pumps in my basement and replaced the drain from my house to the street and installed a drain that connects to the sump pump in the rear of the house. Excellent company in my opinion. Glenn Garippa North Arlington.
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Had an issue a few months ago and my regular plumber did not return phone calls. Took a chance on Jersey Drains and they will now be my go-to guys. Three guys worked on my problem, polite, friendly, explained everything. Exactly the kind of local business you want to support. Great prices, too.
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Needed a semi emergency drain clearing. Called these guys during the weekend when the clog occurred. They were here promptly, identified the issue immediately And cleared it within an hour.
They were professional and courteous. Price was fair and below what I imagined the service would cost for a Sunday.
I would definitely recommend and call again if needed. Very happy to have found these guys and happy that they are A local business. -
I couldn't be happier with the job Craig and his crew did. What a pleasure it was to deal with a professional that took the time to explain exactly what needed to be done and what options I had. They actually completed the job in less time than originally planned which is a rare occurrence, especially when it comes to plumbing. They happily answered all my questions with concise explanations and showed me the progress each day. Its refreshing to encounter people that take pride in their work. I HIGHLY recommend Jersey Drains!
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I can’t say enough about this company, as earlier in the day I had roto-rooter snake our sewer only to have the tech deliver me the news, that I needed a major repair costing thousands. I told my friend and he said call Jersey Drains they came in under an hour an used sophisticated equipment to clean out my sewer he ran a camera through the pipe and lo and behold. No major issues with my sewer pipe. Had I not been told about Jersey Drains I would have to refinance to repair a perfectly fine sewer pipe. Honest - Reliable and Professional Service provider.
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It was a pleasure to speak to the owner who took the time to personally explain sewer line replacement options to me and while I like to think that I am fairly well informed about home maintenance issues, I definitely learned a lot just by speaking to Jersey Drains regarding the possibilities that are available, including those that can offer some money and time savers. I will definitely be utilizing their services for my future projects. This is a great American business that does it RIGHT!
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I had a cracked sewer pipe/ lead water pipe combo that needed a full replacement. I cannot recommend Jersey Drains enough, as it was an extremely difficult job, but to a person everyone on the team was quick, professional, clean, respectful, helpful, and informative. Even my dogs loved them. Though the methods and effort changed to deal with unforeseen issues, they got the job done as soon as physically possible and was the exact price quoted at job start.
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Jersey Drains is a fantastic company! I hired them to install a new sewer line, and the experience was top-notch from the beginning to the end. Rob, Craig, and their team are the professionals that any home owner would want to complete a major job. Thank you, Jersey Drains!
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Can't say enough good things about Robert and his entire crew at Jersey Drains. Ultimate professionals! They gave me an honest estimate, explaining the various options/recommendations. They were great communicators, arrived on time, respectful of the property and were extremely courteous and professional. I would not hesitate to use them again or recommend them to anyone who needs their services.
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Robert went above and beyond on installing french drains, connecting pipes, cementing basement walls etc. He kept the place clean and has a fantastic friendly disposition.
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I highly recommend Jersey Drains. As always, Craig and his team are very professional and provide excellent service. The office manager (Sondra) was extremely helpful and kept me informed every step of the way. We had quite a bit done with a shower install, a faucet replacement and some tile work too. We are very very happy with the results. This is just one of many reasons that I have used Jersey Drains for the past 20 plus years. For dependable service, you can count on Jersey Drains.
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I highly recommend Jersey Drains! I had called them to clear up a backup on storm sewer line in my backyard and also for some water backup in my basement shower. They showed up on time and addressed the issue. A week later, I noticed the same shower was backed up again and there was some water buildup at the lowest point in my backyard. I called on Monday and they were able to send someone out on the same day within hours. Gavin and team troubleshoot the issue, identified the problem and fixed it. They took the time to explain the problem to me and was very patient in answering my questions to make sure I understood. Apparently it was backed up to the main sewer line so they snaked it for me and that cleared up both the backyard water buildup and shower, which apparently was connected to the same line.
They did the job professionally without complaints (other companies complain and moan while doing the job) and was light hearted throughout the process. I will definitely be making them my primary go-to for any plumbing/drain needs. Thanks again!