Reviews of local pros in South Orange Village, New Jersey
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Very happy with Saad and Juan from Stern Gutters - affordable, easy to communicate with them and get the job done. And they sent me a visual report of the cleaned gutters in a neat PDF file - that is awesome!
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I'm very happy with the work done, neighbors have complimented me, the house looks so good. The work was completed in a timely way, with minimal nose and all debris removed. Overall, it was a positive experience, and I highly recommend them for your project.
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Stern Gutters replaced our old gutters and soffits with beautiful new ones. We were very impressed by their timeliness, attention to detail and great follow up. The owner, Aleks, was very patient with us and made sure that we were happy with their end result. The team of Saad, Cristian and Santos was excellent.Highly recommend.
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Stern Gutters did a great job when they came to my house. Sad was very professional and gave a great explanation at the end of the job. I recommend using them for any of your gutter needs.
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We've used Stern Gutters twice now, and have had a great experience each time. The online scheduling and payment process was very smooth and easy, and we were kept updated by text as to when the technicians would arrive. Saad was dispatched both times, and did a fantastic job - he cleared the gutters, and made repairs quickly, and effectively. He's also a really nice guy, and appreciated the opportunity to be of service. All around great experience - I'll be putting Stern on a recurring schedule going forward.
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Stern Gutters was fast and efficient when we needed our gutters cleaned at the end of the fall. This is a great company, great customer service. We're highly satisfied.
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Saad came by to do a clean and check the durability of our gutters.
He did a great job, very nice to deal with. Left the place tidy after the word.
Recommend. -
I want to thank you again Saad, Cristian, and Luis for making my gutter construction project such a great success. This was my first renovation in my new gutter replacement since I purchased my home so there was a lot riding on it, and you and your team made it a real pleasure. Aleks you and your team handled each challenge extremely well, from the tight schedule, to working in a schedule just for me. The most impressive thing to me was when your team came across a challenge; they always came to me with a viable solution. From the start of the process to the finish, it went very smoothly. I was also impressed with the professionalism of you and your team. Seeing your work on my neighbors home and then mines, I think you have the best Gutter team in the business. hands down. Sterns Gutters , I look forward to sharing such a great experience of your hard, and dedicated work with many others. Job well done. Neat, Clean and Professional service provided. Thank you Stern Gutters, and Thank you Aleks for such an amazing crew of hard dedicated workers.
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Stern Gutters gave a quick and through estimate, gave a reliable date for the work and did excellent work on our entire house. There were some issues with the house that they asked questions about and quickly resolved. Additionally, they had great housekeeping and professional demeanor at all times.
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We used Stern Gutters for a regular gutter cleanout and install of new gutter guards. The team was very communicative, keeping us aware of issues they saw and more importantly solutions they found. Saad and Christian were very friendly and took the time to make sure the install was perfect. Efficient, effective, and friendly. highly recommend!
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Saad from Stern Gutters arrived promptly and ready to work. He repaired everything systematically with happy demeanor. We're very satisfied with Stern Gutters, and would recommend them 🙂
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I recently hired Stern Gutters to clean my severely clogged gutters, which were packed with debris and even had vegetation growing in them. Not only did they do an exceptionally thorough job at a very reasonable price, but they also came back two weeks later to install gutter guards—and once again, their work was outstanding.
What really impressed me was their professionalism and accountability throughout both visits. They provided before-and-after photos for each job, which gave me complete confidence in the quality of their work.
The workers who came out were not only skilled and efficient, but also friendly and respectful. When they returned to install the gutter guards, I asked if they could fix a gutter pipe where the strap holding it to the house had come undone. They happily took care of it without hesitation—another example of their above-and-beyond attitude.
From start to finish, Stern Gutters was prompt, reliable, and detail-oriented. I’m so pleased with the results and feel confident knowing my gutters are clean, secure, and now protected with guards. I wouldn’t hesitate to recommend them to anyone needing gutter services. Outstanding team and excellent experience! -
I could not be happier in going with Stern Gutters for my replacement project. It was an all-pro experience from jump: clear communication via text, a friendly site visit to discuss and easy mobile invoicing and payment.
On install day, Saad and Cristian were pros. The guys were great, on-time, efficient, worked fast and the install of my new half-rounds on my porch look great. Stern is my go-to now for any gutter project. -
I would like to take a moment to share our experience with this gutter service, which has been disappointing and, at times, extremely frustrating.
From the very beginning, we encountered issues with communication and scheduling. Despite multiple confirmations, the crew arrived late on more than one occasion, and in some cases, did not show up at all. When we reached out for clarification, the explanations were vague and unhelpful, leaving us uncertain about when the work would actually be completed.
The quality of the installation itself was equally concerning. Several sections of the gutters were improperly aligned, causing water to overflow directly onto our foundation during even moderate rainfall. We raised these issues immediately, but instead of taking responsibility, the company suggested that our roofline was the problem. We later had a second opinion from another contractor, who confirmed that the gutters were simply installed incorrectly.
Additionally, the workers left behind debris, screws, and pieces of old guttering scattered around our yard. This lack of care not only created a mess but also posed a safety hazard for our children and pets. When we asked for the cleanup to be addressed, the response was dismissive, and no effort was made to correct it.
Pricing practices were also inconsistent. We were quoted one amount initially, but the final invoice included additional charges that had never been discussed. When we questioned these discrepancies, the explanation was unclear and unsatisfactory.
Lastly, the company advertises ongoing maintenance and support, but when we attempted to schedule a follow-up to address the leaks and misaligned sections, our calls and emails went unanswered for weeks. Aleks, in particular, was unprofessional in both communication and follow‑up. This lack of accountability and follow-through has left us with a system that not only fails to function properly but may ultimately cause damage to our home.
Based on our experience, we cannot recommend this gutter service. -
Great job, Saad took the time to make sure that a clogged gutter pipe was well cleaned out. I will be calling Stern again. Its always nice to find a company that delivers great service. Thank you.
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They did a great job cleaning our gutters! Saad was professional and efficient. He even helped change our spot lights while he was up on the roof. Highly recommend!
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Stern Gutters was able to come out and clean the gutters on my rental property with less than a weeks notice. They also identified some missing drip trim and a bird's nest that was in that area. They took care of everything and their technician, Saad, was very helpful and courteous. I will be having them out again to clean up in the springtime. Pricing was also very reasonable. Thanks!
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Fantastic local gutter business! Requested seasonal gutter cleaning and they were incredibly responsive. Saad did a bang up job with the cleaning at a very reasonable price. Would definitely recommend!
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Aleks and Saad were both easy to work with, quick to respond and did excellent work! Pricing was fair too. Our gutters were overflowing (despite appearing clean) and running off to all the wrong places. They assessed the problems and make adjustments!
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Saad and Santos did a fantastic job -- our gutters have never been so clean (even the tricky 3rd floor ones). And I loved that all the appointment making and bill paying was online or via text -- no phone tag necessary.
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My school had our outside Christmas lights done by Stern Gutters. They were reliable, and did a beautiful job. The owner, Aleks, personally followed up and made sure we were ready for our annual tree lighting. I highly recommend!