Plumbing reviews in Union, New Jersey

When ever I have a hard time finding a part or need info on anything I call Sean in union and he always comes thru

They know their thing... Even if you know nothing about plumbing, they can help you to get what you need...

Came here after a suggestion from 2 different sources. I will never go back! They were rude and dismissive! Would not even let me fully ask a question.

Fully stocked supply house. Friendly staff. Very good with knowledge of parts and supplies they handle

Excellent fast service and a wide selection. Perfect store for any job.

Very disappointed drove 20 miles to this location.
The counter help is rude and lazy. Very poor customer service will not come again.

Your employee "Cowboy" was very helpful and I feel very confident with his recommendations.

A+ service at this location from Shawn and the guys
These guys know their stuff
What ever my situation is I can call and speak to Shawn and almost every time he has a suggestion for me to solve the problem
This guy knows his stuff.

These guys are the best! I buy all of my supplies from here and would be devastated to have to go elsewhere. 🙏

Professionally run business. Knowledgeable staff.
Doing business here for a long time and I recommend them to family and friends.

Gps is the best supplier in New Jersey, fast, reliable, always got what you need, and best of all the prices 👍 are fair.

What a great place for professional help. Didnt know what I needed just told them my situation and problem solved. All the employees were helpful and following all safety precautions.

NO HELP.SAD BUSINESS.

Have been going to gps for years. Sean has always been knowledgeable helpful and curteous. Shows he really cares and takes his job seriously

@Danny from Deep Foods: I believe you are referring to Cowboy. He has helped me with plumbing questions and materials several times. Very knowledgeable and helpful, even when store is busy.

Cowboy and the team at General Plumbing Supply always have exactly what you need. They possess extensive knowledge and are more than willing to assist you.

Had a water heater break down at our Deep Foods facility. I walked over to GPS, worked with Calvin to place the order and parts were delivered as promised. Calvin even called me to check up on the delivery.

Horrible customer service! it was made very clear by one of there employees working the counter with the lovely fake gold earrings that they do not need or want small buisness from every day DIY homeowners. I would suggest trying Aaron's plumbing instead for better customer service.

I went there b/c my diverter stem was leaking. I replaced the oring that prevents water from escaping from the diverter valve but the oring on the outside of the broach was leaking as well. I decided to shop local and go to the Union location. I showed the guy at the counter what I had and what the issue was. All he asked for was what brand is it. I didn't know the brand b/c no branding was on any of the fixtures (bought the house already renovated 6yrs ago). If I knew the brand I wouldn't have stopped in. All he did was tell me to buy an Oring kit or change the fixtures. No attempt to match some thing up or recommend some thing other than replacing the entire trim(handle, plate, diverter, a costly repair) or an Oring kit (a universal answer to solve a leak problem). I left that place in under 5 minutes and went to Home depot down the street. Did some searching and nothing in stock, found a parts catalog measured the length, found the stem id and knew what I needed. I went home plugged in what I learned and order it from Amazon. New diverter stem should be here by Monday. So much for supporting local businesses.

I went in to see if they have a Kohler o ring because that's all I needed. I even gave him a specific Kohler number. One of the rep which was very rude and full of himself proclaim you have to buy the whole part (80 dollars) versus the o ring which is 1.50. He tried to convince me that Kohler really doesn't sell me just the O ring so I went on my phone and just ordered in on Amazon for 1.25 the only problem is that I had to wait 2 days vs buying it right there. This shop doesn't want to help you or care for small purchases. Look at the other one stars and they have something all in common, rude. Look elsewhere when you shop local.

Here at TC plumbing we come to Shawn for all of our needs to stock the truck and shop. Great service , attitude and awesome salesman. We recommend him to anyone is walks through General Plumbing Supply’s door.