Reviews of local pros in Union, New Jersey

I recently used Platinum Heating and Cooling to fix my boiler, which had stopped working. The scheduling process was easy, with a prompt appointment set up without any issues. When the technicians arrived, they did so within the given timeframe and completed the job in under three hours - faster than I anticipated.

The team was well-organized and efficient, explaining their work clearly. I'm pleased to report that everything is now working as it should. Their straightforward approach and professionalism were impressive. Given my positive experience, I'd consider using them again for future heating needs.

Service technician arrived promptly, inspected the unit thoroughly, and completed the work satisfactorily.

Platinum Heating & Cooling installed my Carrier HVAC and heating system flawlessly. The staff were prompt, courteous, and explained everything in a clear manner. The installation was tidy and swift. The 5-year labor guarantee demonstrates their commitment to quality work. They truly exceeded expectations, making them an ideal choice for future projects.

Vadim Tech showed up on schedule, gave a thorough rundown, and addressed every query I had without any hassle.

Den, Edward, and Demitry arrived and sorted out the compressor problems that had been plaguing me for a month. Their rapid resolution was impressive. I'm extremely satisfied with their work - thanks and appreciation go a long way here!

A professional job done promptly by someone with excellent expertise and a courteous demeanor.

The technicians conducted a thorough inspection of my furnace and heat exchanger, identifying cracks and disassembling it for repair. Everything was restored to its original condition once the work was complete. I appreciate their professionalism and expertise, particularly given their extensive experience in the field.

Platinum Heating & Cooling did an outstanding job, addressing my cooling concerns with their mini split solutions. The team, led by Denis and his brother, is incredibly detail-oriented. Throughout the process, Denis kept me informed, clearly explaining each step. He was professional, knowledgeable, and tidy – I'm impressed and will definitely be using them again in the future.

Ed was a delight to deal with - extremely courteous and explained everything clearly. I'll definitely be choosing them from now on.

The technician was super knowledgeable and made the conversation very straightforward - they wanted to ensure everything was done correctly.

The customer was very impressed with the service provider's demeanor and expertise.

Excellent service with clear explanations of the inspection process and next steps taken.

I'm extremely grateful for the team's exceptional service at my home. When my boiler failed, it seemed like a never-ending cycle of problems would ensue with the replacement unit. However, the team came up with a clever solution that addressed the root issue. Their professionalism, cleanliness, and empathy were impressive - they truly went above and beyond. I wholeheartedly endorse this company for their outstanding work.

They were extremely courteous and efficient with a great work ethic.

Our service went smoothly thanks to Technician Art, who pinpointed the issue and offered a prompt fix. However, there was an initial miscommunication about the scope of work, which we managed to iron out. Overall, a job well done and we'd trust them again.

USAA sent a technician from HVACi to investigate the problem with my ductless mini-split, which had stopped working. The tech showed up an hour late, diagnosed normal wear and tear on the condenser unit, but only spent about 30 minutes looking for solutions before wrapping up the job.

Ed, Denis and their team got the job done quickly and cleaned up after themselves.

Denis from the company is a pleasant guy who knows his job. He fixed my AC unit quickly and made it work properly again. I'm happy with the service, which is exactly what you'd expect from a reliable team.

The technicians initially assessed our outdated heating system, concluding that installing a new unit was the only viable option for adequate heat. A few days later, they arrived to install the new system and worked tirelessly throughout the day, efficiently replacing the old unit. Upon turning on the new system, we experienced noticeable warmth in areas of the condo we hadn't previously warmed up.

We appreciated Edward's timely visit, who explained our aircon issues with needed more refrigerant. He offered a reasonable discount of $6 off the original bill, which was appreciated. His friendly demeanor and patience were especially valued as we have an elderly parent.

Edward did a great job. He showed up on schedule, accurately identified the issue, and resolved it without any problems.