HVAC reviews in Waldwick, New Jersey

Look no further for any Heating/Cooling needs! My HVAC system went out Tuesday, Rob provided an estimate Wednesday and the unit was installed Friday. Mark, Allan, and Adam are three of the nicest technicians you will ever meet. Extremely neat, knowledgeable, professional, and personable! Rob took the time to explain in detail the answers to the many questions I had.

The entire team provided exceptional service and superior customer service. Would highly recommend for any heating and cooling needs.

Rob and the team at DB are consistently THE BEST! They are quick to respond, Easy to deal with, And always ready with a solution to make sure that my family is cool in the summer and warm in the winter. They are truly a company for all seasons. They have proactively changed out my air-conditioning system, and patiently kept my aging heating system operational. They are neat and clean and even wear "booties" over their shoes when they come into your home. THE BEST!

DB Heating and Cooling did an excellent job. After Rob visited my home and submitted a quotation they delivered and installed the replacement split unit AC/heating unit the next day.
Adam was the head technician and did a neat and clean installation.
Their work was very professional and I received installation and operational instructions as they worked.
I highly recommend this company, they are professional, knowledgeable and had the best product and price available!

From the first visit to job completion, Ron and his team were always very up front and honest with me. Rob knows the houses in my area very well and recommended a solution that not only fit in my budget but took care of the issues I was having with my older system. I highly recommend them!

I can't recommend DB Heating & Cooling enough. After getting multiple quotes for a full HVAC replacement, their proposal offered fantastic value. Robert was incredibly thorough in explaining the different Daikin units, making sure I understood the benefits of each option. The installation was scheduled for the very next day after I signed, and the team was professional, quick, and did an amazing job. The new system is running perfectly and our house has never been more comfortable. If you're looking for a friendly, transparent, and highly skilled HVAC company with great pricing, go with DB Heating & Cooling.

Needed an emergency service call the day before a snowstorm. Just as in our past experiences, Rob and his crew shined. I will never use anyone else.

I never post bad reviews, but had a very negative experience with this company. My air conditioning died on a 90 degree day. I called the day before to schedule something, and the following morning I was told that I would have a service visit that day between 2-3pm. By 3pm, no one had showed up (or called to say they would be late) so I contacted the office and was told that no one would be able to fix my air conditioning that day because the tech was still at other home and he ends his day at 4pm. I was then told that I would need to wait until tomorrow morning. Meanwhile, it was 90 degrees out and I have two young children. The scheduler was unapologetic, negative and defensive (“I can’t control how long a job takes…”). I would never use DB for any heating or cooling emergency as they are not reliable.

Rob and his team did a great job installing a heating furnace and a boiler. Very professional and very competitive price.

I really wanted to like a local company. Unfortunately this company is not for me.
I needed someone to take a look at my AC which was not working correctly. They made an appointment 5 days out which was frustrating. I had a time slot between 10-11 and by 11:15 no one showed up. When I called, the person on the phone did not want to be bothered and told me the technician was still on his other job and he would be to me when he was done.
At 12:15 I was given an update by the driver. He finally showed up at about 12:45. Why have a window when you're not going to abide by it.
The technician was very nice and informative. Unfortunately, he raced through everything and blamed my issues on the heat wave we were going through and a hot attic. He suggested an attic fan and said their company could do it.
I called to schedule an installation of the attic fan. Once again, the man on the phone could not be bothered. He seemed frustrated and told me he would call me back the next day. 6 days later I have not heard anything.
Will never do business with them again.
I now need to have a second company and technician come because my unit is still not working correctly.

These guys are the absolute BEST at what they do! If I could give them 100 stars I would - we used to have nothing but problems with our central AC until we found DB. They fixed every issue that the other guys left us with - and now we have a perfectly running unit that keeps our house cool and comfortable. Rob and his crew are knowledgeable, professional, and timely! Thank you DB!

I reached out to Rob in the morning, and a few hours later he was at my house. He said it would be installed on Friday. It was installed on Friday.
Rob's crew showed up when they were supposed to, and they quickly removed the old unit. There were some issues with the delivery of the wrong unit from the distributor, and ultimately one of Rob's crew went and picked up the correct units to complete the job. There was excellent communication throughout the process, and an overall great experience.

These guys are great. They responded very quickly; the owner, Rob, even came to our place free of charge to evaluate our condenser, which we really appreciated. They were very responsive and found time to look at our system within 24 hours. We’re going to continue to use DB Cooling. Especially since the last company we used tried to scam us into a completely new system, these guys saved us thousands of dollars just by being honest and professional. Can’t thank them enough! It’s hard to find professionals to trust; you can trust them.

DB Heating and Cooling did an excellent job installing my new furnace and AC unit. They carefully reviewed my existing HVAC system, identified areas where it was overkill and others that needed fixing, and made smart, honest recommendations. The system is working much better now. When I had an issue a few days later that wasn’t their fault, they responded quickly and took care of it with no hassle. Professional, knowledgeable, and reliable—highly recommend DB Heating and Cooling.