Constraction reviews in Wayne, New Jersey

4.8 based on 330 reviews Back to the listing
    5

    Jan Fence was a pleasure to work with on our post and rail install. Sal was responsive, courteous and made the entire process seamless. His install team led by Armando did excellent workmanship and knocked out the entire job in one day. They were neat and cleaned up the back patio at the end of the install. I would highly recommend Sal and the rest of the Jan Fence team for any of your fencing needs.

    5

    Wonderful Showroom and very knowledgeable staff. options for everyone . Mr.Castro was an amazing salesman,and asset to the company.

    5

    Great customer service from Jan Fence. From the sales person, Al, who was great and provided us all the information abou the projects, permits and everything, to the team that came to install the fence and did a phenomenal job. We quoted multiple companies for the same fence and Jan Fence had the best price and the best service, we're very happy with our fence!

    2

    Although the ultimate result was what I wanted, it took them a number of times to install the fence correctly> The fence was supposed to be only an inch off of the ground, the extensions on the existing fence were supposed to be down to the ground, and the door had such a large space underneath it that they actually pulled MY landscape rocks and SHOVED them under the door to create the lack of space under it. The extensions were not only too high, but they were installed incorrectly - overlapping the posts instead of between the posts. In addition, there was so much space under the fence I could put my whole foot under it and slide up to my shin. When I called them and e-mailed pictures, my sales person called me up and basically said "I have nothing to say - I don't know why this happened." He went on to state the installer worked for them for years, and he didn't understand why. He was genuinely shocked and said they'd fix it Sunday (it was Friday). So I said okay but not to charge my credit card the final payment until I was happy and he agreed. So early on Sunday my wife and I went outside to look to make sure we caught every issue and to our surprise and dismay, someone from Jan Fence had illegally snuck onto our property earlier and did some half baked repair (shoving dirt into the spaces instead of fixing the post, and trying to install the extensions correctly). Well I was livid to say the least. I called up again and to my salespersons surprise, he had nothing to say. He promised the installer would come back around noon to fix all issues and stay until it's done. Then around 2:30 he showed up with his young daughter. I asked him why it was done wrong, and if it were his house, is that how he'd do it - I got a blank stare and a nod of understanding. I went over all that I wanted fixed and it took him and his daughter hours in the rain, but it eventually was done. No sooner that the guy left did I get a call from my sales person "Is it good now?" "Yes, it's okay." Can we charge your card now?" That's all the concern really felt like. Get it done so we can charge this guy. No further apology, no offer of a discount or anything. That was the last time I heard from them. So I recommend you are home during install (I was away on business and my wife was there, but she didn't know anything about the fence and what was supposed to get done). The quality seems top notch, and I'm happy with the results. But I should have done more homework and checked other companies out too. I don't think I'll use them again, but you can give them a shot if you want...just make sure you are present and watching during the process...

    5

    My husband and I were in search for a fence around our yard, after calling five different fence companies, we were feeling very discouraged by the lack of customer service and professionalism, but than I called JAN FENCE and the person on the phone had a great phone ethic, I set up an appointment that’s when DOUG came to our house for an estimate. Since we never had a fence DOUG explained everything from beginning to the end of what we needed to know before purchasing a fence. He explained everything thoroughly and patiently where we could understand how it’s installed and the very little maintenance of the fence. DOUG was so knowledgeable and the experience in purchasing the fence was exceptional. After visiting five different locations JAN FENCE had the BEST PRICE!!!! People….if you’re in search for a fence, don’t waste your time going to all these different places….DOUG….we can’t Thank You enough for a pleasurable experience!!!! We know we made the best decision and that we will be 100 percent happy and satisfied. We are beyond happy and excited and can’t wait for our fence to be installed!!!!

    5

    Janfence is all about giving customers the best customer experience. As a family owned business for the past 70 years this family has really thrived on providing quality Fence, being true to its slogan “Setting the benchmark for excellence since1955”. Yesterday I saw a fence installed by JanFence some 40 years ago, still standing strong and looks like it was installed yesterday. Quality,excellence and commitment always to its customers. So go ahead feel free to reach out to JanFence for any type of Fence installation. Watch behind the scenes and meet some of JanFence’s finest who make it all happen!

    5

    We Had a great experience with Jan Fence. Our salesman was Ryan. He was professional and measured everything very finely because we had to get a variance to install our fence and the installation had to be within the legal parameters. He went over all the measurements several times with his people and in the end it was perfect (few inches conservative). His installers were fast and professional too: four of them did the job in about 5-7 hours (forget exactly). My fences (one chain link and one PVC) are brand new so I can't comment on how long they last, I can only comment on our experience with them so far. Their price was fair and right in the range of estimates we got from other companies.

    1

    What a horrific company. They installed a backyard fence for us , and a gate down the driveway. Repeatedly we asked them to come back for the driveway gate to function properly and they adamantly refuse. Never again with this company.

    5

    Jen Fence has the best service! They came out right away for an estimate - Sal was personable and knowledgeable . Armando was a king on install day - walked through everything with me - was polite and installed a beautiful fence for the best price. I sat on this project for years and it was done so easily - why did I wait?!

    5

    As the president of Chris James Landscaping inc. My team and I have worked with many Quilty subcontractors and trades of our 45 years in business. Non-better and more consistent than Jan Fence. Bob is are sales rep and he is on it and offers our customers solution and grest ideas. Jackson is the lead on most of our landscape construction and planting projects. His team does it right the first time.
    We fine scheduling with Jan fence to be seamless, we can set up a realistic time frame with them and the rest of our in house crews and other subs. They do it on time and work well with all the other professionals on are customer project.
    CJL highly recommends Jan Fence

    5

    Juca at Jan Fence did an outstanding job installing our electric fence! The team was punctual, professional, and thorough, ensuring everything was perfect. The fence is top-quality and keeps our property secure. They even provided great maintenance advice. Highly recommend their excellent service!

    5

    Thanks Jan Fence for installing our vinyl privacy fence. The price was the best by far when compared to 2 other estimates we received. The installers were friendly and efficient. We did not have to wait an unreasonable amount of time between the estimate and installation. It was around 3 weeks. Not bad considering other companies I called told me it would take 8 weeks to get the material.

    5

    This is my second time using Jan Fence. Luke was my main contact he came quickly to provide and estimate. I had many questions after initial estimate he was always a phone call or email away. My install went smooth the install guys were awesome they answered any questions and addressed my concerns during the install. I was beyond satisfied. The job came out just how I envisioned and was perfect. I highly recommend them.
    One last note - after install I had one minor concern about the gate latch I called Luke and 2 days later a tech was at my house and my concern was addressed. Stop reading now and call Jan Fence for your estimate.

    1

    Seems like a gimmick but just to get someone over to take a look at the project they need a 3 to 4 weeks lead time. Then 2 weeks for the quote etc. It is clear they are trying to pretend they are very busy or they just dont have enough people working for them. Either way red flag!

    5

    Their team did a fantastic job installing my new picket fence and privacy gate. They also did a great job repairing part of my chain link fence that was damaged by a felled tree. I am so happy with how everything turned out.

    5

    Great price and excellent quality of work. Oswaldo and Jackson were consulate professionals and an absolute pleasure to work with.

    5

    We had a fantastic experience with Jan Fence! Sal was amazing to work with—professional, responsive, and truly went above and beyond as our point person. He made sure everything went smoothly and even checked in during the installation to ensure the job was done right. The installers were hardworking, courteous, and extremely professional. The quality of the work is top-notch, and we couldn’t be happier with the result. Highly recommend Jan Fence.

    5

    Extremely pleased with this finished product. It completes the look of our yard. I worked with Luke who gave me accurate pricing and clear communication. Francisco and his team who did the work were fast, clean and professional. I highly recommend.

    5

    I worked with Luke from Jan Fence at my past home to get an estimate and get everything set up for a new fence. The process with Luke was extremely easy to get everything setup. We used Luke again this past month to have our new fence installed and it took us about 3 weeks to get it installed. Ask for Luke if you're in store to get a new fence!

    5

    After having a few different fence companies at my home, Sal of Jan showed up and reassured me of all the doubts I had about fence companies. From the initial visit it was 3 weeks and my fence was complete. Sal kept me updated throughout the entire process and was always very efficient. The two gentlemen, and i say gentleman because they were just that, who showed up to install were great. Through and did great work. Left the area spotless. The finished product came out better than i anticipated. The install really accentuated my lower retaining wall. First class service. My dog is thrilled. He can now hit all the zoomies he wants with no safety concerns. I wish I had more property to fence in.

    5

    I had a great experience working with Jan Fence. We put up a dog ear vinyl fence along the front of our property. Arnold helped us out every step of the way and made a special trip to ensure everything was going smoothly (I love far from them so that was appreciated). Kike was our installer and did a phenomenal job. Highly recommend!!