Reviews of local pros in Wayne, New Jersey
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TruGreen is great. The service people are polite, knowledgeable and have answered all my questions. 10/10 from me. Highly recommend!
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Been having weeds all year round. Been complaining with no response. Last service they didn't even show up. Tech spents more time talking to neighbor then applying chemical. Would not recommend trugreen out of Wayne, NJ
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I'm a New customer, my experience with Jean was excellent! He listened to me express my concerns about my lawn. He then carried out the lawn spay proficiently!
I will keep you posted!!
Thank you, TRUGREEN. -
Very friendly staff. Called them, they explained all process, 2 days later a person was at my door . Professional, polite, friendly … super recomended. Today was my first treatment. Hopefully my grass will improve
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I've used TruGreen at my previous house, and just started at my current house. I'm very happy with the service, and I don't have to store the different fertilizers or the spreader. Less stuff to tripover in my shed, it's worth the $$$$.
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I am a loyal true green customer and I hooked up my friends with their services. Now instead of appreciating they increased my charges and didn’t increase people who I referred. Also, they gave me baseless responses every time I call with different quotes. Worst customer service. Spoke to most of the reps they don’t know anything about lawn care they just try to meet their numbers
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Fulblio was awesome!! Today was the first service…I am excited to see what’s to come. #Rejuvenation
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TruGreen has done a phenomenal job since taking over our lawn care! The lawn looks like a thick green carpet, there are no weeds anymore! Our lawn care specialist Juan is so friendly and knowledgeabl He remembers exactly where the property lines are, where to treat, where not to treat, he takes Extra Care to protect our delicate shrubs and plants! TruGreen and Juan are the absolute best!
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Service is good when they get to the location however; scheduling is awful I believe it takes 3 -7 days from initial contact (respray). As I tried to schedule for at least the first time giving several days availability and getting confirmation that they would be at my home at a certain day I would be there the specialist and email reminder came on a day I was not available. I have made that point that wanted to be on site the first spray to the scheduling department over 3 sperate operators and it still was not scheduled on that day. So if you want to be there when they spray to observe and to be sure all areas are properly covered good luck with that.
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The Trugreen service technicians were very helpful in analyzing the lawn issues and were able to resolve them with there applications.
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i hired them to aerate and seed my front and back yard. When they came they aerated my front yard but also aerated my neighbors front yard with out their permission but never threw seed. During this same visit they never aerated my back yard. I called they said they would send someone out to do back yard. when they came the second time the tech informed me he couldnt go in back because his machine was to big which he said he had told them first time he was here. While he was here he called his boss who told him he could not fix my neighbors yard that the neighbor had to call and tell them to come out and fix it. My neighbor is a 90 yr old stoke patient who has a live in aid not sure how they wanted him to call to explain how they ruined his yard when this poor man cant even take care of himself. at this second visit i was informed they would send a tech out with a smaller aerator well today they were suppose to be here to do back i got a text from them saying service was completed when i got home from work i could clearly tell the gate had never been moved to be opened and when i went into my back yard yet again the third time no aeration and seeding was done. i dont understand the work ethic of this company and unfortunately i prepaid for my service. called ;yet again and left complain and someone is suppose to call me but i am still waiting from the call i was suppose to receive over a week ago i now plan on driving to their office and demanding a refund i want to cancel all service with them because clearly they are a shady company who lies about services being completed and could care less about their customers does this look like a yard that was aerated the soil is compacted and clearly not aerated
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TruGreen specialist came today and treated my lawn perfectly! He made sure to properly apply the application in all areas of my lawn with precision and care! Thank You !
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My grass was looking good, then I called True green three months ago, with the last application of two weeks ago, they over applied the application. My lawn is a disaster, it has bare spots everywhere now and looks like it needs a reseeding and for me to start all over again. I would say 20% of the grass was destroyed from their last application. here are some pics
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I guess all is well for now. Today is the first day I received the aeration and seeding service. However, nothing was done to cover the seeds after the service was complete. The birds and squirrels are going to have a field day and eat up the seeds!
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Worse customer service, My lawn is full of weeds, and they killed part of my main lawn, and customer service are not getting back any more. Do not take chances with your lawn, and save yourself headaches. I
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Great service. Friendly, polite and knowledgeable technicians. I've been using the service for a few years now and have not had any problems. Lawn looks better than ever.
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First time using them and they did not disappoint. Got constant updates on the status of the tech and he arrived right when they said he would. Service was quick and easy. Solving my lawn issues is going to take some time but I think we are headed in the right direction. .
Later I found a detailed report on when the tech observed and what he applied. One of life’s rules is you never get a second chance to make a first impression and they left me totally satisfied. Later I -
Excellent service. I finally have a lawn that's not all weeds! Customer Service could not be better. If you need something, the response is very quick. Highly recommend
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TruGreen killed half of my lawn after a weed application. Those grass turned from green to yellow. I called and complained. They sent someone to evaluate, but did nothing at all. I had to replant half of my lawn by my own. I would give zero star if I could. The worst experience ever.
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Says lawn care completed while I was at the house and no one even came. They even sent me a detailed report lying about what they used. I have cameras showing no one came. I coordinated with the landscaper and sprinkler guy to make sure it was all done. I called them back and they said they apologize and someone will come back in 30 min. I drove 45 minutes back to the property and waited for hour and half just to call back and next person tell me no one was coming and that I had to now wait 3 days. Wasted my entire day. If I hadn’t been at the property randomly when they said they completed the treatment would have never know. They lied. Have cameras up these guys at thieves. Best part is my app now says that i completed 2/4 services for the year when i ordered the service last week and 0/4 have been done. Now gotta call back again … such a waste.
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I had been a loyal customer for two years, but during my June service they sent a new technician who completely destroyed my lawn — he burned and killed all of my beautiful, healthy green grass. What followed was an absolute nightmare. Their office has zero communication with their technicians, so every time someone showed up, they had no idea what was going on or what needed to be fixed. I spent months chasing them down for answers, and it wasn’t until October that they finally came back — only to do a halfhearted “fix” that didn’t work at all. My lawn is still ruined. I ultimately had to cancel my contract and hire another company to repair the damage they caused.
A lawn care company that can’t even fix grass — unbelievable. I wouldn’t recommend them to anyone.