Reviews of local pros in Wayne, New Jersey
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From start to finish this was a good experience. I called about our fridge not staying cold. I scheduled a date so they could come and take a look. On the scheduled date, he was on time and inspected the fridge. Thirty minutes after he left, I received a call with an estimate. I agreed. They ordered the part and he came and installed it. It's been working fine since then. I feel they were professional, knowledgeable and courteous. I would use them again.
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I highly recommend Bill's Appliance Service based on my recent positive experience with them repairing my dryer. The scheduling process was smooth, and the technician was professional and knowledgeable.
They efficiently diagnosed the issue, explained the solution, and completed the repair in a timely manner. My dryer has been working well ever since.
As a repeat customer, I can attest to the consistently good service and quality workmanship provided by Bill's Appliance Service. Their dedication to customer satisfaction is clear. If you're looking for reliable service from a dependable team, Bill's Appliance Service is a great choice. They've earned a well-deserved 5-star rating from me! -
Our Fridge was not staying cold. The door switch was broken and I called Bills to have it fixed. Cynthia sent out repair guy Dave who told me "The switch is not the issue. That just turns the light on and off." He says my issue is the defrost system needs to be replaced. $645 for repairs. One month goes by and the same situation occurs. Call Cynthia again. She says Dave no longer works for her. And she'll let me know when she can get someone else to come look at it. After multiple phone calls and multiple months another service man, Carlos comes out. Of course it was just enough time for the original work warranty to be expired. So Carlos wants $225 to install the switch that has been broken the whole time. I googled the part number and it's a $7 part which I ordered and fixed myself. Stay away you've been warned
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I love Bill's Appliance Service! They fixed my problem the first time out. My washer wasn't spinning or draining correctly. They came out on time as planned and relieved us of our headache. Kudos! The woman on the phone was very polite and helped schedule my appointment with no issues! Thank you so much, and hopefully, I won't need service again, but if I do, Bill's is my go-to!