W. B. Steward & Son

When our water storage tank failed and we had no heat this winter, the entire crew at W.B. Steward & Son were incredible. They helped us take advantage of rebates and loans that were available and took the time to review and discuss our options. While we were without heat and hot water, they were kind enough to let us us borrow a portable water heater, so we had hot water when we needed.
The work they did was top-notch and they were able to get it done ahead of time. As a technically-minded person, I had plenty of questions and they were happy to take the time to answer all of them. They also showed me everything I needed to know about my new hot water heater.
As with any project you end up fixing one thing, only to find out there was an issue somewhere else that you didn't know about. It turns out, I had a bad thermostat in one of the rooms. When I called to let them know, they had someone out the same day. They double-checked their work, verified it wasn't a problem, and helped me find out it was thermostat. True professionals, all of them. And shout-out to Patty at the office who was always cheerful and incredible helpful, no matter how many questions I had.

I had a 30 year old heater and a/c unit replaced. Don Jr. and company had replaced my neighbor's system so I called and had the same system installed based on their recommendation.
It's only been 3 months but I am amazed at the efficiency and quietness of the system. Jeffrey and Micheal's attention to detail during installation was very much appreciated. Don Jr. made me feel that my business was very much appreciated and he took all the time I needed to explain operation of the heat pump.
The building permit inspector even commented on the quality of their work.

We have been dealing with WB Steward & Son for many years and every time we need them, they are there. As a customer, they have never taken us for granted and it seems like they treat us better every year. Their maintenance service work has always been great. I guess we have been lucky because we were never in an emergency situation since we started dealing with them. Our air-conditioner has always worked in the summer and our heater has always worked in the winter. I consider them a good find especially in this day and age when it is hard to find people that care.